Out Patient Department (OPD) Cashless Card ... - ICICI Lombard

1 1 Out Patient Department (OPD) Cashless Card-Benefits2 Cashless OPD cardiHealthiHealthCardCardA first of its kind concept Cashless OPD valid for 1 year No copay, sublimit or deductions For Employees (E), Employee-Spouse-Children (ESC) and Employee-Spouse-Children-Parents (ESCP) The card allows Cashless GP & Specialist consultation along with Diagnostics (all pathology related, Sonographyand ECG) in select network 15 consultations/ Doctor home visits / 2ndopinion on Cashless basis free of cost INR 1000 diagnostics on Cashless basis free of cost3 Average General Physician Consultation is around 500.

2 15 Consultations will be of INR 7,500(for you & your family* ) Diagnostics of INR 1,000 free on Cashless basis Total benefits of INR 8,500*family of employee, spouse, 2 children & 2 dependent parentsPlease note-This benefits are calculated just for illustrative purpose NetworkCityProvider (s)Total ClinicsGeneric Services AvailableSpecialistConsultationDiagnosti csNCRG haziabadIntermed,Express clinic, Doctor s clinic, Nationwide4 General Physician,Gynecologist, PediatricOphthalmologist, ENT, Orthopedic, Sonologist, Cardiologist others on demandBlood Tests, Physicals, X Ray, Limited (Sonography, ECG, TMT)GurgaonExpress clinic, Ross clinic, Nationwide8 New DelhiExpress clinic, Urgent care, Nationwide8 APHyderabadElbitMedical,Dr.

3 Mohans, Vijaya, Wellcare, Ambicare16 KTBangaloreExpress clinic, Health Vista , Nationwide15 TNChennaiDr. Mohans, Aarthi,Doc med, Tec med12 Gynecologist / ENT / Dermatologist / General Physician/ PediatricianCardiologist Diabetologist/ MD aviation Medicine OrthopedicWBKolkataBL Diagnostic,Calcutta Medical, Carewell, Evergreen, Life Science, MM Medical, Mala, Probe, RB, Sony12 MHMumbaiExpress Clinic,Health Spring, Vishwas, Thunga14 PuneExpress Clinic85 Process for enrolment; if contribution from employees Email is sent to all employees for enrolment, through HR.

4 Specifying OPD Cashless benefits & a link for enrolmentEmployees to provide basic details like employee name, id, email mail is sent to employees. A policy will be booked and iHealthcard to be provided to all employees with in 15 days from date enrolment is closed. 6 Call Doctor at HomeCustomer Intimation Customer calls for the consultation @ 3xxxxxxCustomer authorization Customer provides UHID, Name for validation, Address & exact problem he is suffering fromAuthorization & confirmation Provider confirms the appointment of the doctor within half an hour by calling back the customerService delivery Clinician is sent to the confirmed address along with authentication letter to be signed by the Patient Doctor at home services is available across seven major cities Chennai, Bangalore, Mumbai, Pune, Hyderabad.

5 Kolkata & Delhi-NCR Coverage across city covering major locations Coverage 8am 8pm on all days including weekendsTAT of 6 hrs for confirmed slot TAT of 1 day from the time of confirmation depending on the urgency 7 Doctor -Home visit : Process8 Now the medical second opinion from reputed Indian doctors from best of the hospitals just a click away through your OPD cardMedical Second Opinion in OPD card9 Online Consults & Second OpinionICICI LombardWrite Detailed Complaints, Upload images & Panel Doctor72 hours guaranteed responseICICI LombardTreatment plan sent toPatient Account/ GPPatient or Patient s GPAdmin DoctoreQuery Customer can register a routine complaint.

6 Answered by a Panel doctoreConsult Customer writes a detailed complaint and uploads relevant report, sent to a selected Panel doctor The Patient can select a doctor from International or Indian paneleRadiology Expert diagnosis and interpretation of radiology images, including but not limited to X-Ray, CT Scan, MRI, Ultrasound, & Nuclear Medicine. Also supports online diagnosis, storage & interpretation of radiological ImagesVideo Consult Patient -physician Interaction via a live/face-to-face via video conferencing platform.

7 The interaction is Consulting Services Consulting Services Process Flow10