Owner’s Manual - Dux

1 owner 's Manual 25L and 50L Electric Storage Water Heater Models: 25W124, 25W136, 25W124P, 50W124, 50W136, 50W124P. Installation Details owner 's Information Warranty For advice, repairs and service, call: 1300 365 115 (Australia). 0800 729 389 (New Zealand). Carefully remove all packaging and transit protection from the heater before installation. Dispose of the packaging responsibly using re-cycling facilities where they exist. Specifications and materials may change without notice. Effective for all Proflo 25L and 50L electric storage water heaters manufactured and sold after 1st January 2013. H3699 Rev. L. owner 's Manual Proflo 25/50 Litre Water Heater Contents Welcome To Dux Hot Water 1. Installation Details 2. Plumbing Connections 4. Electrical Connection 6. Specifications 7.

2 Operating Instructions 8. Safety Information 9. Service Information 10. Troubleshooting 11. Warranty 13. Other Information 16. Dux Manufacturing Limited 2013. All rights reserved. H3699 Rev. L. owner 's Manual Proflo 25/50 Litre Water Heater Welcome To Dux Hot Water Your decision to purchase a Dux Hot Features Water system will reward you for many Positive Domed tank provides supe- years to come. rior corrosion resistance, resulting in longer life. Since 1915, the Dux range has seen continuous research and development, Finished in Appliance White provid- resulting in many breakthroughs in the ing improved case durability. efficiency, reliability and longevity of hot Dual handed design with V-Fit con- water systems. nection orientation to make installa- This is your assurance that you have tion easier.

3 Purchased the highest quality water Provides a full tank of HOT water (not heater available, one that will provide a tempered tank approach). continuous hot water for all your needs safely, economically, and for many Designed in Australia by Dux Hot years to come. Water to meet tough Australian standards. To be upfront about it, we want Dux to be your brand of choice. So you can Manufactured in China. depend on us to provide more than just a hot water system. You can rely on Dux products and choose them with confidence. We'll make sure you have the information, the quality and the innovation you're looking for, including the latest energy-saving alternatives. If you should ever have a problem and we'll bet you won't . you'll find that we're easy to get hold of, friendly to talk to and quick to act.

4 Our service is all about providing anything you need as soon as you need it. Go with Dux and you'll have a dependable, economical, efficient hot water system designed to perform well, year after year. And that's a promise. H3699 Rev. L 1. owner 's Manual Proflo 25/50 Litre Water Heater Installation Details Installation Requirements Water Supply Pressure This water heater must be installed This water heater is designed for direct by a licensed tradesperson, and in connection to water supply pressures accordance with of: Plumbing and 25 & 50 Litre Models 800kPa Drainage - Heated Water Services . Where the mains pressure can exceed AS/NZS3000. or fluctuate beyond the pressure shown above, a pressure limiting Local authority regulations. device (complying with AS1357) must Outside Australia, please refer to be fitted in the cold water inlet supply.

5 Local plumbing and building codes This device must be installed after and regulations. the isolating valve and set below the pressure shown above. Note during Notice to Victorian customers from periods of lower demand water pressure the Victorian Plumbing Industry may increase. Commission this water heater must be installed by a licensed Caution: This water heater delivers person as required by the Victorian hot water at temperatures exceeding Building Act (1993). Only a licensed 50 C. Refer to AS/NZS3500 and local person will give you a compliance regulations regarding the need for certificate, showing that the work additional hot water delivery temperature complies with all the relevant control. Standards. Only a licensed person will have insurance protecting their Pool Heating workmanship for 6 years.

6 Make sure This water heater must not be used for you use a licensed person to install pool heating. this water heater and ask for your Compliance Certificate. 2 H3699 Rev. L. owner 's Manual Proflo 25/50 Litre Water Heater Installation Details Location We recommend a plinth be installed The water heater should be located as under the water heater where the close as possible to the most frequently water heater is subjected to wet used hot water outlet. Adequate conditions. access must be made for service to the A properly drained overflow tray must element, thermostat, relief valve and be used where property damage could anode. Ensure that the data plate is occur from water spillage. (See clearly visible. for further details.). Note: All models are equipped with a When installing this water heater in a sacrificial anode, accessible through the roof area as a mains pressure unit, refer top cover.

7 Allow 50% of the height of to local regulations. the water heater for clearance above to replace the anode. Note: The warranty does not cover damage due to leakage of the water heater. H3699 Rev. L 3. owner 's Manual Proflo 25/50 Litre Water Heater Plumbing Connections Pressure & Temperature Relief blocked. It is normal for the PTR valve Valve to leak a small amount of water during The Pressure & Temperature Relief Valve heating cycles. is supplied loose with the water heater. Danger: Failure to operate the relief Please refer to the specifications valve easing lever at least once every six table on page 7 for the valve ratings. (6) months may result in a problem with The PTR valve must be installed directly the water heater and in some cases the into either of the top sockets marked tank may explode.

8 RELIEF VALVE . The drain line from Warning: A separate drain line must be this valve must run in a continuously run for this relief valve. It is not permitted downward direction in a frost-free to couple drain lines from relief valves ambient position with the discharge end into a single common drain line. left open to atmosphere permanently. Note: Brass plugs are supplied with The PTR Valve is not intended to enable the water heater to plug off the unused connection of the water heater to fittings. Ensure that a sealing material is supplementary energy sources such as applied to the plugs to prevent leaking. solar panels or slow combustion stoves (refer AS/NZS for guidance on Cold Water Connection these types of installations). An approved isolating valve, non return valve, line strainer (optional but Open the PTR Valve for approximately recommended), and union must be 10 seconds by lifting the lever on the fitted between the supply main and valve to ensure water is relieved to waste either of the RP /20 sockets with blue through the relief drain pipe.

9 Lower lever surrounds at the bottom of the water gently and check that it closes correctly. heater. All fittings must be approved by The PTR Valve must not be tampered the relevant Authority. See the diagram with or removed. The water heater must on page 5 for details. not be operated unless this valve is Note for and : It is a state fitted and in working order. requirement that an expansion control The PTR Valve should be checked for valve be fitted on the cold water supply adequate performance or replaced at line between the non return valve and intervals not exceeding 5 years, or less the water heater. See the diagram on in areas where local regulations apply. page 5 for details. Important: The PTR Valve and its drain outlet pipe must not be sealed or 4 H3699 Rev. L.

10 owner 's Manual Proflo 25/50 Litre Water Heater Plumbing Connections Hot Water Connection Temperature Protection The hot water pipe should be connected Water heaters can produce very hot to either of the RP /20 sockets with red water. To reduce the risk of scald injury, surrounds at the top of the water heater. it is mandatory under the requirements For the most economical operation of of Australian Standard the water heater, it is recommended that that a suitably approved temperature all hot water lines are insulated. Please control device be fitted to the hot water check local regulations regarding the supply to outlets used primarily for use of hot water supply pipework that personal hygiene. This valve should be are not made of copper. checked at regular intervals to ensure its operation and settings remain correct.