Transcription of PALS - NHS Wales
1 Ysbyty Tywysoges Cymru Gwasanaeth Cyswllt Cyngor Cleifion pals Rydym yma i ch helpu pan fydd angen cyngor a chymorth arnoch ac os oes gennych bryderon wrth ddefnyddio gwasanaethau GIG. Ffoniwch pals ar 01656 754194 - Rydym ar gael - o ddydd Llun i ddydd Iau - ddydd Gwener (ac eithrio gwyliau banc) neu gallwch ysgrifennu atom hefyd: Gwasanaeth Cyswllt Cyngor Cleifion Ysbyty Tywysoges Cymru Heol Coety Pen-y-bont ar Ogwr CF31 1RQ Dyddiad Cyhoeddi: Hydref - Fersiwn: 3 Princess of Wales Hospital Patient advice liaison Service pals We are here to help when you need advice , support or have concerns while using NHS services . Please contact pals on 01656 754194 - We are available from: to Monday to Thursday to Friday (excluding bank holidays) or you can also write to us at Patient advice liaison Service Princess of Wales Hospital Coity Road Bridgend CF31 1RQ Publication date: October 2014 - Version 3 As a patient, relative or carer sometimes you may need to turn to someone for on-the-spot help, advice and support.
2 Usually this can be found from the doctors, nurses and therapists treating you. Sometimes, however, the pals service may be needed to provide confidential and impartial advice and support. The service aims to: Advise and support patients , their families and carers. Provide information on the NHS service. Listen to your concerns, suggestions or queries. Help sort out problems quickly on your behalf. Ensure the service learns from your experience We can liaise with staff and managers and where appropriate, relevant organisations to help sort out problems quickly on your behalf. Fel claf, perthynas neu ofalwr, weithiau efallai y bydd angen troi at rywun am help, cyngor a chymorth yn y fan a r lle.
3 Fel arfer gall y meddygon, y nyrsys a r therapyddion sy n eich trin eich helpu. Weithiau, fodd bynnag, bydd angen gwasanaeth pals i roi cyngor cyfrinachol a diduedd. Nod y gwasanaeth yw: Rhoi cyngor a chymorth i gleifion, eu teuloedd a u gofalwyr. Rhoi gwybodaeth am wasanaeth GIG. Gwrando ar eich pryderon, eich awgrymiadau neu ch ymholiadau. Helpu i ddatrys problemau n gyflym ar eich rhan. Sicrhau bod y gwasanaeth yn dysgu gan eich profiad Gallwn gydgysylltu staff a rheolwyr ac, os yw n briodol, sefydliadau perthnasol i helpu i ddatrys problemau n gyflym ar eich rhan.
