PERFORMANCE WORK STATEMENT (PWS) FLEET TECHNICAL ...

1 1 PERFORMANCE work STATEMENT (PWS) FLEET TECHNICAL ASSISTANCE SUPPORT SERVICES November 2013 FOR OFFICIAL USE ONLY 2 INTRODUCTION This is a PERFORMANCE based work STATEMENT . All information herein shall apply to the following items below to all tasks and requirements. REFERENCES Contractor shall comply with applicable federal, state, and local laws, codes, ordinances, and regulations in their entirety. Any reference to a specific portion of a federal, state, or local law, code, ordinance, or regulation in this or any other item shall not be construed to mean that relief is provided from any other sections of the law, code, ordinance, or regulation.

2 opnavinst (SERIES) NAVY SAFETY AND OCCUPATIONAL HEALTH MANUAL opnavinst ENVIRONMENTAL AND NATURAL RESOURCES PROGRAM MANUAL SWRMCSDINST NAVAL OCCUPATIONAL SAFETY AND HEALTH (NAVOSH) MANUAL opnavinst NAVOSH SAFETY MANUAL (AFLOAT) 29 CFR1910 OCCUPATIONAL SAFETY AND HEALTH STANDARDS FOR GENERAL INDUSTRY 29 CFR1915 OCCUPATIONAL SAFETY AND HEALTH STANDARDS FOR SHIPYARD EMPLOYMENT SWRMCINST POLICY ON PREVENTION OF UNAUTHORIZED COMMITMENTS SWRMCINST TECHNICAL AUTHORITY OSHA COOPERATIVE STATE PROGRAM (CSP) 03-01-003 POLICIES AND PROCEDURE MANUAL opnavinst SHIPS MAINTENANCE AND MATERIAL MANAGEMENT (3-M) MANUAL (NAVSEAINST ) NAVSEA S9 AAO-AN-SPN-010 GENERAL SPECIFICATIONS FOR SHIPS OF THE UNITED STATES NAVY (GENSPECS) NAVSEA S9 AAO-AB-GOS-010/GSO GENERAL SPECIFICATIONS FOR OVERHAUL OF SURFACE SHIPS (GSO) INCLUDING AEGIS SUPPLEMENT NAVAL SHIPS TECHNICAL MANUALS (NSTMS) INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS (IEEE) STANDARDS CINCLANTFLTINST POLICIES AND PROCEDURES FOR FLEET TECHNICAL SUPPORT CINCPACFLTINST FLEET TECHNICAL ASSISTANCE PROGRAM COMNAVAIRPACTINST NAVAL AIR FORCE SHIP MATERIAL MANUAL NAVSEA S9081-AB-GIB-010/MAINT RELIABILITY CENTERED MAINTENANCE (RCM)

3 HANDBOOK opnavinst MAINTENANCE POLICY FOR UNITED STATES NAVY SHIPS opnavinst NAVY DIESEL INSPECTION AND INSPECTOR TRAINING CERTIFICATION PROGRAM 3 opnavinst MARINE GAS TURBINE INSPECTOR PROGRAM NAVSEA SS521-AA-MAN-010 NAVY DIVING AND MANNED HYPERBARIC SYSTEMS SAFETY CERTIFICATION MANUAL MIL-STD-1330 STANDARD PRACTICE FOR PRECISION CLEANING AND TESTING OF SHIPBOARD OXYGEN NAVSEA STANDARD ITEMS (CURRENT EDITION) COMFLTFORCOMINST (CURRENT EDITION) JOINT FLEET MAINTENANCE MANUAL (JFMM) REQUIRMENTS OVERVIEW BACKGROUND The Southwest Regional Maintenance Center (SWRMC) has primary responsibility to provide direct support to FLEET units and Type Commanders in matters of waterfront repair, assessment, techniques, and training associated with the operation, installation, maintenance, repair and readiness of shipboard equipment and systems.

4 Using Information Technology (IT) and leveraging specialized experiences of the Command s personnel and contracting resources, SWRMC has implemented various programs to increase the reliability and maintainability of shipboard Combat Systems (CS) and Hull, Mechanical and Electrical (HM&E) systems. This process involves dedicated field TECHNICAL support, enhanced availability planning, emergent systematic TECHNICAL and repair assistance, automated maintenance techniques, documentation and procedures, in accordance with defined Navy maintenance philosophies, and systematic program management oversight. PURPOSE Provide forward thinking, innovative, and well integrated/coordinated support that supports SWRMC s vision to be the Navy s premier maintenance organization.

5 The contractor shall supply a full range of TECHNICAL and repair support services throughout SWRMC s Engineering Department. The support team shall align itself to support the Government staff using a cost effective labor mix and number of support personnel with an adaptable, flexible structure that is suited to accomplishing both planned and emergent tasks. GENERAL REQUIREMENTS All support services shall be provided in the San Diego, CA metropolitan area unless other locations are specifically authorized. Frequent travel is required on this task order. The contractor shall transition and ramp up immediately upon award and have the support team in place and fully functioning within six (6) weeks after award of the contract.

6 The support team shall align itself to support the Government staff with an efficient use of personnel/labor hours utilizing an effective mix of experience and TECHNICAL expertise to provide an adaptable, flexible structure that is suited to accomplishing both planned and emergent tasks. Emphasis shall be placed on a team structure that maximizes productivity, efficiency, and accountability within the labor hours specified in the Level of Effort table (see Section B). Execute the scope of work in a manner that provides for high quality, timely and well-integrated support services while incorporating the proper mix of personnel that will demonstrate the most effective use of labor hours.

7 The contractor and Government management team shall meet as necessary to discuss optimum manning and task distribution. The contractor shall have an electronic mail (e-mail) capability and have the necessary connectivity to communicate with SWRMC. Microsoft (MS) Outlook mail is preferred in order to communicate and coordinate meetings and schedules. 4 The contractor shall be readily accessible, as appropriate, to ensure all requirements, including emergent and immediate, are met. The contractor shall have the capability to interface and access, as required, Navy Marine Corps Intranet (NMCI) and Navy-operated web-based programs such as Advanced Industrial Management for Regional Maintenance Centers (AIM4 RMC), Navy Knowledge Online (NKO), Enterprise Safety Applications Management System (ESAMS), TECHNICAL Data Management Information System (TDMIS), Federal Logistics Information System Web Search (WEBFLIS), Web Visual Logistics Information Processing System (WEBVLIPS), One Touch Support (OTS), Department of Defense Electronic Mall (DOD EMALL) , Material Release Order (MRO) Tracker, General Services Administration (GSA)

8 Advantage, Federal Logistics Data (FEDLOG), web search engines, Engineering Plan Files (access will be granted upon award), NSEDR (Ships Drawings), TECHNICAL Data Management Information System (TDMIS), MIL Specs, Navy Maintenance Database (NMD), Electronic Service Record Program (Branch Head, Subject Matter Expert (SME), and PE application for engineering service requests (ESRs)), Electronic Departure From Specification (EDFS) Program, Haystack (Free ASTMs and industry Standards), SPEAR (TAAS) work related to Automated work Requests (AWR). Access to other systems, similar in function, may be deemed necessary as they evolve/become available. Contractor personnel shall have a valid driver s license and/or forklift driver s license as required by task.

9 Contractors required to utilize Government vehicles shall possess a valid driver s license and complete two (2) Navy training courses prior to operating a Government vehicle: AAA Driver Improvement Course and Drive for life and Low Speed Vehicle Training . Documentation of course completion shall be provided to the Government. The contractor shall comply with Southwest Regional Maintenance Center Instruction , Policy on Prevention of Unauthorized Commitments (see paragraph ) PERFORMANCE OBJECTIVE: Provide TECHNICAL experts who will keep pace with the changing environment that focuses on delivering increasing value added repairs for the US Navy ships the organization supports.

10 These experts will ensure task manager(s) receive their perspectives on issues or topics affecting day to day PERFORMANCE . The TECHNICAL experts will be led by a progressive management team using continual process improvement to assist the Government task manager(s) and Contracting Officer Representative (COR) with timely feedback and notification affecting contract delivery, contract PERFORMANCE and costs. PERFORMANCE STANDARD: Timeliness: Deliver products within deadlines identified by task manager. Accuracy: Provide repairs in accordance with Naval Sea Systems Command (NAVSEA), Navy Air Systems Command (NAVAIR) and other United States ( ) Navy TECHNICAL requirements, standards and policies, as applicable.