PERMIT APPLICATION GUIDE - SPAN

1 1|P a g ePERMIT APPLICATION GUIDEWELCOME TO SPAN e- PERMIT ONLINE APPLICATION SYSTEM!!The scope ofthisdocumentation will explain on how toapply for PERMIT via the SPAN e- PERMIT approach of explanation will be based on screen functionality and all , the documentation will provide step by step guidance on each of thescreen. As a result, it will speed up the process of understanding for the readers. Inconclusion,this documentationwill cover the following ToApply For NewPermit (for new contractors) To Apply For Add Permits (for contractors with existing permits) ToApply For PERMIT RenewalbINTRODUCTION2|P a g eHOW TO APPLY start usinge-Permitsystem, please ensure that the url your browser is pointing to is asfollows: : This site is best viewed with resolution of 1044 x 900 and supportsInternet Explorer the login page, keyin your login id and password.

2 Then, click on |P a g eHOW TO APPLY system will redirect the user to the user main the main page, user will be presented withthreeoptions. The options New applicants who wish to apply for PERMIT categories B, C, D and E for the first time withSPAN, click onApply New Permitmenuas system will redirect the page toCategory of |P a g eHOW TO APPLY page will list the category of permits offered bySuruhanjaya Perkhidmatan Air Negarato qualified applicants. To view the detail requirements of the PERMIT , please click on user clicks theDetailshyperlink, the systemwill display a screen that will list thedetails of the PERMIT category for applicants to understand the prerequisites of applying forthe particular PERMIT . The information that will be displayed are as Checklist Details (Process and PERMIT Fees)5|P a g eHOW TO APPLY FORPERMIT6|P a g eHOW TO APPLY close the screen, click on theClosehyperlink at the top right side of the , user can also hit theEsckey to close the applicantscomply with the prerequisites of the PERMIT and wish to proceedwith theapplication, click onNextbutton to proceed to the APPLICATION system will prompt the user with a reminder message that every APPLICATION submissionmust be included with the required processing fee information.

3 The system allows applicantsto pay for the fees usingMoney Order, Postal Order, Cheque, Bank DraftandInternet Banking. Formanual payments viaMoney Order, Postal Order, ChequeandBank Draft, applicant need tosupply a valid payment reference number at the paymentinterface. Applicant's failure to provide a valid reference number shall result in an automaticwithdrawal of this APPLICATION close the screen, click theClosehyperlink at the top right side of the , user can also hit theEsckey to close the pop-up |P a g eHOW TO APPLY system will redirect the user to theOnline New PERMIT Applicationpage. This pagerequires the applicant to fill in his/her basic is required to select theApplicant Typebecause the information required shalldiffer between Company and Individual applicant. If the applicant is a Company, the screenshall be as the screen , the applicant type has been selected, applicant can start filling in the rest of marked as*are mandatory fields.

4 The system will not allow you proceed to thenext page if the mandatory fields are not marked as**indicates that you can fill in either one of the fields that aremarked as**. onNextbutton to system will display thePermit Appliedscreen to allow applicant to choose thepermits. To choose PERMIT , click onAdd Permitbutton and the following screen |P a g eHOW TO APPLY the PERMIT category and state from the dropdown list. The following describes thefunctions of each button in the input onSaveto confirm your selection and save the data into the onCancelto cancel selection and close the input panel9|P a g eHOW TO APPLY apply for more than one PERMIT , click onAdd Permitbutton and repeat Step delete a PERMIT from the list, tick on the checkbox next to the PERMIT and click onDeletebutton. If the delete action is successful, the system will prompt a message indicating thatthe delete action was successful and the PERMIT will disappear from the all required PERMIT has been selected, click onNextto proceed to the next |P a g eHOW TO APPLY next page will be theApplicant Detailed can start filling in the detailed information of the marked as*are mandatory fields.

5 The system will not allow you proceed to thenext page if the mandatory fields are not marked as**indicates that you canfill in either one of the fields that aremarked as**. upload a document, do the onBrowseto locate the file to be onSaveto confirm the file upload. If the upload is successful, the name ofthe uploaded document will be displayed in the close the input panel, click onNextto proceed to the next |P a g eHOW TO APPLY screen will list the process fee and PERMIT fee for each of the permitsapplied. At thisscreen, applicant is required to pay for process fee first to enable the APPLICATION to beprocessed by SPAN. PERMIT fee is only required to be paid after the APPLICATION is are several methods available in e- PERMIT to make the : Postal Order/Money Order/Bank : Internet Bankingvia M2 Uand make payment usingPostal Order,Money Order,Bank DraftorCheque, click on thepreferred payment method.

6 Follow the steps below to enterthe payment on hyperlinkMake Paymentat each of the PERMIT applied. An input panel will in the reference number and amount for the payment details. Applicant can addmultiple payment information if required. The following explains the function of each buttonin the onSaveto save the payment onResetto erase any input close the input panel, click Step28-29if you applied for more than one |P a g eHOW TO APPLY ensure that the total payment details amount entered is the same as thetotal amount of process fee for all the permits in the list. System will not allow the applicantto move to the next screen if the amount does not applicant would like to pay the process fee using Internet Banking, applicant must makesure that he/she already has an Internet Banking make payment using Internet Banking via M2U, selectInternet Banking(M2U)as thepayment and follow the steps hyperlinkPay Processing Fee Onlywill appear next to the payment method drop on the hyperlink to proceed with Confirmationpage will appear.

7 This page will list the payment that the information is |P a g eHOW TO APPLY , click onSubmit Paymentbutton to submit the request to Maybank2U Maybank2U pop up console will appear. At theMaybank2U Welcomepage, login usingyour Maybank2U login id and password to access the |P a g eHOW TO APPLY Ticketingpage will be displayed. Verify the transaction details and click onContinue. Then, click onRequest TAC Numberlink torequest for TAC Number you receive the TAC Number from Maybank, key in theTACnumber and then will return the transaction status toPayment APPLICATION Paymentpage thatwill displaythetransaction details and onCloseto close the transaction details the transaction was successful, Next button will be displayed. If the transaction was notsuccessful, buttonPaymentandExitwill be displayed. Click onPaymentbutton if youwish to try to submit paymentrequest again.

8 If you wish to cancel theapplication,click |P a g eHOW TO APPLY FORPERMIT16|P a g eHOW TO APPLY make payment using Internet Banking via JomPAY, selectInternet Banking(JomPAY)as the payment and follow the steps hyperlinkPay Processing Fee Onlywill appear next to the payment method drop on the hyperlink to proceed with Confirmationscreen will you wish to change the payment method,click onChange payment Methodbutton to reselect the payment system will display the amount of fee required to be paid, the reference number andthe Biller Code (refer to area highlighted in red below). information is important to be supplied during the payment at the preferred financialinstitutionscreen. For the purpose of this GUIDE , we shall use Maybank as the proceed with payment via JomPAY, login to the Internet Banking facility ofyour preferredfinancial |P a g eHOW TO APPLY the Login page,locatethe on the hyperlink as shown will be directed to the JomPAY page of the financial institution.

9 Click on themake aone-off paymenthyperlink18|P a g eHOW TO APPLY the next screen, key in the information from Step 45 into the text areas on the screen asbelowand click confirmation screen will be displayed and you can request for TAC Number here. Clickon the Request a TAC number TAC number will be sent by the financial19|P a g eHOW TO APPLY FORPERMIT institution to your handphone. Key in the TAC number into the TAC number text area and clickonConfirmto proceed with the payment is successful, the next summary screen will appear as the reference number and JomPAY reference number (highlighted in red above) into theePermit system as below (highlighted in yellow)20|P a g eHOW TO APPLY onSaveto confirm the payment , clickNextto proceed with the theApplication Summaryscreen, the system will displaythe APPLICATION summaryinformation for you to verify the information supplied in the previous screens.

10 If thereinformation that needs to be changed, click onUpdatebutton. The system will display theApplicant Detailsscreen and you can update the |P a g eHOW TO APPLY can also print theApplication Summarypage for his/her reference. To allowSPAN to process the APPLICATION , applicant is required to submit the printed applicationsummary info together with the rest of the documents for verification purposes. To print,click on thePrintbutton. The system will display the summary screen. Click onPrinttoprint APPLICATION summary must be attached together with thesupporting documents and submitted to |P a g eHOW TO APPLY submit the APPLICATION , applicant is required totick on the checkbox at the Declarationsection. This is as an indicator that the applicant verifies all information that has beensupplied is correct and true.