Ping An Good Doctor

1 Ping An good Doctor Oliver Wang Dec. 2015. Ping An good Doctor : the First entrance of Online health Services of the Group's " health Strategy". Service provider Insureds/Consumers Payer 1 health management and medical services: 2 SMI: intelligent and one-stop and whole-process O2O service platform Providing medical effective managed medical service provider resources Smart Smart Smart Online Ping An good Doctor management services guarantees Providing services referral for insureds Support product innovation Pharmacy enhance risk control Partner hospitals 3. Checkup center Commercial insurance: professional and Testing center Private clinics innovative health insurance provider Self-established Offline clinics Enhance the competitiveness Risk control Expanded services Certificated clinics of the product Franchise clinics One-stop Optimized Customer diversion payment guarantees 4.

2 health cloud: accurate and professional service provider of medical data operations health cloud platform Supporting platforms Payment platform: Ping An Pay Account platform: The One Account SMI: Social Medical Insurance Aiming to Create an One-stop and Whole-process O2O Service Platform Providing health Online port Ping An good Doctor APP consultation services Online health service platform Family Consultation Registration Easy health health Individual and Doctor by specialists medicine community Plan Network of doctors group clients purchase One-stop O2O. Online users Whole-process Self-established Doctor team Various corporate users Signed doctors Medical Medicine health Exercise TCM. visit purchase Check-up physiotherapy Private Hospital health Pharmacies health check-up/.

3 Clinic partners Test Center Offline network of Providing offline Medical & health service Offline health service platform medical services The First and Largest Full-time Online Doctor Team in China 24-hour non-stop service High Consultation of no-less than 15. quality minutes Customer satisfaction of 98%. Inquiry without waiting Fast Medicine delivery within 2 hours Self- established medical team Closed-loop service including on- line inquiry and online purchase Compre- External hensive One-stop medical service specialists including online inquiry and off- line visits External general Customized Client-centered health practitioners management service Personal electronic health files Unique O2O health Resource Network Self-owned Doctor External Doctor Self-established 50,000 external medical team of doctors 1000 people Hospital Pharmacy Checkup facility 3.

4 000+ partner 1200+ partner 400+ partner hospitals and clinics pharmacies checkup facilities Maintain users activity and loyalty by unique health -related social interaction experience health health circle incentive plan The target for health circles is to create health - Users get rewards for exercise and app activities related social interaction community with contents, interests and popular users The more exercise, the more rewards Including health -related information, health plan, +. Educate users to form good habits through health assessment, communication groups and vertical management tools rewards and product support 8 health circles with different target users and topics Cosmetics Parenting Exercise Weight-loss Healthcare Heterosexual Chronic illness Anti-cancer relationship In-depth integration with insurance to explore HMO model in China Online consultation and medicine purchase for Minor illnesses Online solution upper respiratory tract infection, bronchitis, gastroenteritis, dental problem and acne.

5 Medicine consultation and delivery for patients with Chronic illnesses Medicine delivery chronic illnesses (hypertension, hyperlipemia and diabetes, etc.). Family Doctor Appointment and Guidance and intervention on appointment for as service entrance medical guidance outpatient and inpatient cases of luxury hospitals Individualized Push individualized health management plan to health Plan reduce morbidity rate by improving unhealthy habits and behaviors. Mobile Medical App with the Highest Coverage in Less than a Year Coverage of health -related app in Oct. Accumulated registered users ( in 10K) Daily consultation volume 100000. Rank 2500 2450. 98996. 1 90000. 80000. 2000. 2. 70000. 60000. 1500.

6 5. 50000. 1000 40000. 7. 30000. 36 500 20000. 10000. Source: talking data 0. 0. Coverage = number of active devices that the app 11-30 1-31 3-31 5-31 7-31 9-30 11-30 3-30 5-30 7-30 9-30 11-30. installed / number of active devices in the industry Introduction of Ping An good Doctor Product Presentation: Family Doctor Family Doctor 7*24 family doctors that provide one-to-one real-time consultation, establish personal health record, formulate individualized health plan and provide one-stop health management services, Appointment with diagnosis, triage, or referral famous doctors Registration health Mall health management health checkup Gene test Ping An good Doctor enterprise version Product Presentation.

7 Appointment with Famous doctors Family Doctor Online appointment, telephone inquiry and extra registration with Appointment with famous doctors in 3A hospitals famous doctors Registration health mall health management health checkup Gene test Ping An good Doctor enterprise version Product Presentation: Registration Family Doctor Registration appointment and real-time waiting in famous public hospitals nationwide with payment by commercial insurance Appointment with famous doctors Registration health mall health management health checkup Gene test Ping An good Doctor enterprise version Product Presentation: health Mall Family Doctor O2O medicine delivery: medicines in urgent need can be delivered within 2 hours in Shanghai, Beijing, Shenzhen and first-tier and second-tier cities.

8 Appointment with B2C medicine mall: near 20000 common medicines and health care products famous doctors Registration health mall health management health checkup Gene test Ping An good Doctor enterprise version Product Presentation: health Management Family Doctor Establish a vertical health management service ecosphere with the bottom being comprehensive health management service based on health index and horizontal products Appointment with famous doctors Registration health mall health management health checkup Gene test Ping An good Doctor enterprise version Product Presentation: health Checkup Family Doctor health checkup data + health management services that develop scientific health checkup packages based on age, constitution, lifestyle and health requirements and provide Appointment with interpretation of checkup reports famous doctors Registration health mall health management health checkup Gene test Ping An good Doctor enterprise version Product Presentation.

9 Gene Test Family Doctor Evaluate the risk of suffering from illnesses and take pro active intervening measures according to test results, avoiding illnesses Appointment with famous doctors Registration health mall health management health checkup Gene test Ping An good Doctor enterprise version Product Presentation: Ping An good Doctor Enterprise Version Family Doctor One-stop health management platform for corporates Appointment with famous doctors Family Doctor Checkup service Registration Registration health mall health mall appointment health management Medical inquiry health -related information health checkup Psychological Doctor service counseling Gene test Ping An good Doctor Customized solution health report enterprise version Core services Value-added services A family Doctor for every family An electronic health record for each person Vision A health insurance plan for everyone Ping An good Doctor Oliver Wang