POLICE COMMUNITY RELATIONS MANUAL (REVISED)

1 1 POLICE COMMUNITY RELATIONS MANUAL (REVISED) Published by: Directorate for POLICE COMMUNITY RELATIONS 2 3 PCR MANUAL TABLE OF CONTENTS Page No. SILG/Chairman NAPOLCOM Message i C, PNP s Message ii Foreword iii Acknowledgement CHAPTER I DIRECTION SETTING 1 Important Policy Statement and Legal Basis 3 To Serve and Protect: The Principal Paradigm of policing 4 A. Vision 5 B. Mission 6 C. Functions 6 CHAPTER II PCRism: A COMMUNITY ORIENTED policing IDEOLOGY A. COMMUNITY policing 8 B.

2 Activities in COMMUNITY policing 11 C. Important Basic Principles of COMMUNITY policing 16 CHAPTER III OVERVIEW OF THE PNP REVISED PCR MANUAL A. Brief Introduction 19 B. Two-Prong Strategy of the Revised PCR Master Plan 19 C. Evolution of PCR Policy Plans 23 D. PCR in COMMUNITY Oriented policing System (COPS) 26 E. Doctrine of Reciprocal Responsibility 26 CHAPTER IV THE PCR TEAM A. The PCR Team Composition 30 B. The Attributes of a PCR Man 31 C. The Area Visit 32 D. The House Visit or Neighborhood Partnership 33 4 E. The Strategic Position for Neighborhood Partnership 34 F.

3 The Power of Good Grooming and Dressing 35 CHAPTER V PUBLIC INFORMATION A. Introduction 37 B. Public Information and Perception Management 38 C. Sources of Public Information 39 D. Functions of Public Information Office 40 E. Multi-Media RELATIONS 40 F. Designation of PIO/Spokesperson 43 G. Responsibility of the Unit Commander 43 H. Duties of the PIO 43 I. Roles of Public Information Officer 44 J. In the Absence of the PIO 45 K. Media Accreditation Process 45 L. How to Deal with the Media 45 M. Releasing Information to the Media 47 N. Dealing with the Media During Crisis/Emergency Situations 56 O.

4 Dealing with Bad News 64 P. Writing the News Release 65 Q. Public Information: Techniques, Approaches and Strategies 67 R. Procedures in Preparing Effective Public Information for Programs and Projects 70 S. Best Practices in Public Information 71 T. Sources 72 CHAPTER VI COMMUNITY AFFAIRS AND MOBILIZATION A. Introduction 73 B. Function 73 C. Objectives 73 D. General Guidelines in Organizing 74 E. Area/ sector Selection Phase 75 F. Entry Into the COMMUNITY 75 G. Projecting a Lifestyle in COMMUNITY Organizing 75 H. Social Investigation/ COMMUNITY Study 76 I.

5 Guide for COMMUNITY Study 76 J. Integration 76 K. Contact Building/Spotting Potential Leaders 76 L. Core Group Formation 77 M. Training and Mobilization 77 N. COMMUNITY Organization 78 O. COMMUNITY Intervention 78 P. COMMUNITY Safety & Security Assistance 79 Q. Foreign Nationals and Indigenous Communities 80 R. Special Concerns 81 5 CHAPTER VII The Information Operations Research Center A. Introduction 92 B. Fundamentals in Information Operation 92 C. Information Defined 93 D. Information Operation Defined 93 E. Application and Concept of Information Operations 95 F.

6 Functional Sections of Information Operations Research Center 96 G. Intelligence Cycle 96 H. Public Affairs and Information Operation 97 I. Information Systems 98 J. Templating the Information Operation Plan 98 K. Information Operation Template 99 CHAPTER VIII GENDER AND DEVELOPMENT (GAD) A. Gender Mainstreaming as a Strategy for Implementing the Magna Carta of Women 120 B. POLICE Officers as Advocates of Development in Gender 121 C. The Difference Between Sex and Gender 121 D. Gender and Development 122 E. GAD s Focus on Women s Place in Development 122 F.

7 Gender Mainstreaming 123 G. Policy Imperatives for Gender Mainstreaming 123 H. GAD Plan 124 I. End Goal of GAD Mainstreaming 124 J. Movers of GAD 124 K. Strategies for Gender Mainstreaming of Gender-Responsive Project/activities 125 L. The GAD Mainstreaming Continuum 126 M. The Four Entry Points of GAD Mainstreaming 128 N. Proposed Strategies for GAD Mainstreaming 131 CHAPTER IX Foreign Nationals and Cultural Minorities Special Concerns A. SALAAM POLICE Center and Counter Radicalization 133 B.

8 Functions 133 C. Important Terminologies 135 D. Implementing Guidelines and Operations of SPC 136 E. Regular Activities Conducted by SPC 136 F. Counter Radicalization and Deradicalization 137 G. Foreign Nationals Special policing Concerns 138 CHAPTER X Applying PCR In POLICE Operations A. PCR in the QUAD Concept of POLICE Operations 141 6 B. The Integrated City/Municipal POLICE Stations PCR Operations 141 C. The Barangay Peacekeeping PCR Operations 145 D. The Formation and Operationalization of the BPAT Principles and 146 Guidelines E.

9 Organization and Operationalization of the BPAT 148 F. BPKO Approach 149 G. Organizing the Barangay Peacekeeping Action Teams (BPATs) 151 H. Information Operation applied to cushion the Impact of Law Enforcement during Labor Disputes 152 I. PCR and Information Operations during Rallies, Demonstration and CDM 160 J. Demolitions, Injunctions and Other Similar Orders 162 K. PCRizing Checkpoint Operations 164 L. Hostage Situation and Crisis Management s PCR Component 168 M. The POLICE - COMMUNITY Relation s Approach in Internal Security Operation 170 N.

10 Winning the COMMUNITY Paradigm 172 CHAPTER XI INDEXES A. Guidelines in Establishing Media RELATIONS (DOs and DON Ts) 181 B. Guidelines in Writing News Releases 184 C. Answering Interview Questions 186 D. Appearance in a Television Interview 188 E. Conducting Yourself in a TV Interview 191 F. PNP GAD Mainstreaming Effort Self-Assessment Form 193 G. Organizing and Mobilizing Families, Women and Children 196 ACRONYMS and MEANINGS 205 REFERENCES 206 7 Republic of the Philippines Department of the Interior and Local Government NATIONAL POLICE COMMISSION (Pambansang Komisyon ng Pulisya) 371 Gil J Puyat Ave.