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Position Classification Standard for Management and ...

Management and Program clerical and assistance series , GS-0344 TS-124 May 1993. Position Classification Standard for Management and Program clerical and assistance series , GS-0344. Table of Contents series 2. EXCLUSIONS .. 2. OCCUPATIONAL INFORMATION .. 3. TITLES .. 6. EVALUATING POSITIONS .. 6. GRADE CONVERSION TABLE .. 7. FACTOR LEVEL 7. FACTOR 1, KNOWLEDGE REQUIRED BY THE 7. FACTOR 2, SUPERVISORY 11. FACTOR 3, GUIDELINES .. 12. FACTOR 4, 13. FACTOR 5, SCOPE AND 15. FACTOR 6, PERSONAL CONTACTS AND FACTOR 7, PURPOSE OF CONTACTS .. 15. FACTOR 8, PHYSICAL 16. FACTOR 9, WORK ENVIRONMENT .. 17. Office of Personnel Management 1. Management and Program clerical and assistance series , GS-0344 TS-124 May 1993.

Management and Program Clerical and Assistance Series, GS-0344 TS-124 May 1993 TITLES Management Clerk is the title for all positions GS-01/04 that primarily involve performing work in support of management analysis functions and processes.

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Transcription of Position Classification Standard for Management and ...

1 Management and Program clerical and assistance series , GS-0344 TS-124 May 1993. Position Classification Standard for Management and Program clerical and assistance series , GS-0344. Table of Contents series 2. EXCLUSIONS .. 2. OCCUPATIONAL INFORMATION .. 3. TITLES .. 6. EVALUATING POSITIONS .. 6. GRADE CONVERSION TABLE .. 7. FACTOR LEVEL 7. FACTOR 1, KNOWLEDGE REQUIRED BY THE 7. FACTOR 2, SUPERVISORY 11. FACTOR 3, GUIDELINES .. 12. FACTOR 4, 13. FACTOR 5, SCOPE AND 15. FACTOR 6, PERSONAL CONTACTS AND FACTOR 7, PURPOSE OF CONTACTS .. 15. FACTOR 8, PHYSICAL 16. FACTOR 9, WORK ENVIRONMENT .. 17. Office of Personnel Management 1. Management and Program clerical and assistance series , GS-0344 TS-124 May 1993.

2 series DEFINITION. This series includes positions involved in supervising or performing clerical and technical work in support of Management analysis and program analysis, the purposes of which are to evaluate and improve the efficiency, effectiveness, and productivity of organizations and programs. The work requires a practical knowledge of the purposes, methods, and techniques of Management analysis and/or program analysis and the structures, functions, processes, objectives, products, services, resource requirements, and similar features of Government programs and organizations. This Standard supersedes the Standard for the Management clerical and assistance series , GS- 0344, issued in February 1972 (TS-9).

3 EXCLUSIONS. 1. Classify positions that involve performing clerical or technical work to assist in providing various administrative services essential to the Management , direction, and operation of an organization in the appropriate specialized series ( , series found in the Job Family Position Classification Standard for assistance Work in the Human Resources Management Group, GS-0200, or Security clerical and assistance series , GS-0086) or, if no other series is appropriate, in the Miscellaneous clerical and assistance series , GS- 0303. Employees in these positions work in administrative support capacities. They typically assist in providing one or more of the following services to Management : procurement, travel, budget, personnel, safety, security, and property and facility Management .

4 2. Classify principal office support positions that involve performing various general clerical and administrative duties in the Secretary series , GS-0318. Secretaries use knowledge of clerical and administrative procedures and requirements to perform duties that facilitate the work of their office such as receiving and controlling incoming correspondence, maintaining budget information, organizing and maintaining filing systems, organizing clerical processes, and gathering basic project status information. 3. Classify positions that involve performing general office clerical support work primarily requiring knowledge of office automation hardware and software to produce narrative reports and graphics, and maintain data bases, spreadsheets, and project tracking systems in the Office Automation clerical and assistance series , GS-0326.

5 4. Classify positions in the Management and Program Analysis series , GS-0343, when they involve supervising or performing Management analysis or program analysis work, requiring an in depth knowledge of agency missions and policies, agency programs and activities, Management principles and processes, and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Office of Personnel Management 2. Management and Program clerical and assistance series , GS-0344 TS-124 May 1993. Some Management analysts and program analysts perform work similar to that performed by Management assistants and program assistants.

6 However, they do so in a trainee or developmental capacity in preparation for higher level analytical assignments. (See the Classifier's Handbook for additional information on distinguishing between administrative and support series .). 5. Classify positions that involve performing clerical and technical work in support of budget analysis and administration in the Budget clerical and assistance series , GS-0561. Although some employees in the GS 0344 series perform similar duties, they do so to assist in planning, monitoring, and evaluating the overall efficiency and productivity of organizations and the success of programs in attaining their goals and objectives. 6. Classify positions that involve performing work to collect, process, compile, compute, analyze, edit, and present statistical data using a primary knowledge of statistical methods, procedures, and techniques in the Statistical Assistant series , GS 1531.

7 OCCUPATIONAL INFORMATION. Employees in this series perform clerical and technical work in support of Management analysis and/or program analysis. The purpose of Management and program analysis is to analyze, evaluate, and improve the efficiency, effectiveness, and productivity of organizations and programs and to provide managers with objectively based information for making decisions on the administrative and operational aspects of agency Management and program operations. These administrative and operational aspects include organizational or program structures, functions, objectives and goals, processes, products, services, performance requirements, projects, and resources. Management clerks and assistants apply clerical and technical procedures, methods, and techniques to support Management analysis functions and processes.

8 Management analysis involves analyzing, evaluating, and improving the efficiency of internal administrative processes, organizations, or Management . This includes studying and recommending improvements to organizational structures, processes, and workflow, and in the use of staff, funding, and other resources. Management analysis also involves developing, evaluating, and advising on the methods and policies for providing administrative or information Management systems to agencies, such as records, directives, mail, or forms Management systems. Program clerks and assistants apply clerical or technical procedures, methods, and techniques to support program analysis functions and processes. Program analysis involves planning, analyzing, and evaluating the effectiveness of line or operating programs.

9 This includes developing agency program objectives, identifying required resources ( , staff, money, and materials), measuring program progress and quality of service, and devising actions to resolve program problems in meeting goals and objectives. (See the Standard for the Management and Program Analysis series , GS-0343, for additional explanations and examples of Management and program analysis work.). Office of Personnel Management 3. Management and Program clerical and assistance series , GS-0344 TS-124 May 1993. The employees in this series typically work in offices where Management analysts or program analysts are also employed. Their primary function is to perform the routine, procedural, or Standard assignments that support Management or program analytical work.

10 However, physical proximity to Management or program analysts is not a requirement. A Position may be classified to this series without being located in a Management or program analysis office, so long as the work of the Position requires skills and knowledge characteristic of this series and involves the types of duties contemplated in this Standard . Employees in this series perform many different kinds and combinations of work at different organizational levels. Some employees perform the basic procedural tasks needed to complete Management or program analysis projects and processes. For example, they-- - maintain, gather, and compile records of organizational and workflow charts, staffing levels, mission and function statements, program resource use and availability, and internal audit reports.


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