POSTFX CURRENCY CARD - Mastercard

1 POSTFX . CURRENCY card . USER GUIDE. Find out how to: Use your POSTFX . CURRENCY card Report your card lost or stolen Reload your card And much Welcome to your new POSTFX PREPAID Mastercard . CURRENCY card . Here are some easy to follow instructions on using your new POSTFX CURRENCY card Before you go this bit's important! Please sign the back of your POSTFX Prepaid Mastercard CURRENCY card (later referred to as card or POSTFX CURRENCY card ) as soon as you get it, then memorise your PIN and destroy the slip on which the PIN is printed. Your card is ready to use with the PIN provided. Please note that you cannot change your PIN, but you can obtain a reminder at any time by calling 1 800 535 564.

2 To access the automated PIN read back service or visiting , and registering your card on My Account'. How to use your POSTFX the My Account' option by CURRENCY card following the instructions on the screen, and you'll Use your POSTFX CURRENCY be able to see your POSTFX . card to make purchases CURRENCY card balance and phoning from a hotel or information concerning any at million merchants any recent transactions. mobile phone. unrecognised transaction, or worldwide1 (including Alternatively, you can to complete a dispute form. restaurants, shops and phone the 24 hour card Disputed Transactions Please help them to assist online) displaying the Services number, to use the you, by providing as much Mastercard Acceptance It is recommended that automated balance service.

3 Information as you can. Mark. Simply enter your you check your transaction Some ATMs also provide PIN or sign the receipt history and card balance balances, however, if the Want to put more money in-store, as usual. Please at least once a month. If local CURRENCY of the ATM is on your card ? be aware that you may be you have any queries about not the same as the CURRENCY asked to provide the security your POSTFX CURRENCY card Simply visit any participating on your POSTFX CURRENCY code that's printed on the balance or you notice a card Post Office in Ireland with card , the exchange rate used signature strip on the back transaction that you don't your valid photo ID ( by the ATM to calculate the of the card , when shopping recognise, please notify the driving licence or passport).

4 Balance on the card may be online. In addition, you can 24 hour card Services team and method of payment different to that applied to use your POSTFX CURRENCY without undue delay, and in (cash, laser or debit card ), your card and a variation card to withdraw funds from any event no later than 13 and they will reload your may occur. That's why it million ATMs worldwide1 months after the debit date. card for you. To find out is recommended that you displaying the Mastercard They will be happy to more about how you can use the online or telephone Acceptance Mark. Simply check and confirm the reload your card , please visit balance enquiry services.

5 Enter your PIN and how transaction details for you. much you want to take out. If there is a transaction from time to time, to check The 24 hour card Services 1. Subject to restrictions, please see phone number (from which you believe is not for updates on new ways for more information. Ireland) is 1 800 535 564. correct, the 24 hour card of reloading your card . A. Calls to this number are free Services team can start the full list of participating Post Checking your balance if phoning from a landline, dispute process on your Offices is available at www. Simply go to but there may be a charge behalf and may request you , for calls to this number, if to provide additional written register your card through What if my card is lost CURRENCY on your card ( or stolen?)

6 Using a US Dollar POSTFX . CURRENCY card in the USA). In all circumstances, you and you opt in to a DCC. must phone the 24 hour service ( to pay in Euros), card Services number this may result in a foreign immediately, to cancel your exchange conversion at card . card Services will additional cost to you. then be able to assist you in To avoid this risk, you obtaining a replacement of should choose to pay in the lost/stolen card . the local CURRENCY . Dynamic CURRENCY Contact details Conversion Payments If you have any queries, Dynamic CURRENCY Conversion or want to pass on any (DCC) is an optional service comments about using that is sometimes offered by your card , please get in retailers and ATM operators touch at abroad, giving cardholders the choice of paying in either the CURRENCY of the country Please note, queries they are visiting or their regarding specific POSTFX .

7 Own domestic CURRENCY , What if there isn't enough guarantee of payment for CURRENCY card details cannot hotels, car hire, cruise lines Euros. If you use your card money on your card to be dealt with via email. etc. These companies may in a country where the local make a purchase? estimate your bill, and if you CURRENCY is the same as the Sometimes you may see use your card as a guarantee something that costs more for the estimated amount, than you've got available on the funds will be temporarily Useful telephone numbers for 24/7 assistance, your card . That's OK; if the unavailable to access or card Services, lost or stolen Cards.

8 Merchant supports partial spend. You can of course use payments, you may be able If your POSTFX CURRENCY card is lost or stolen, please your POSTFX CURRENCY card to pay the difference with contact the 24 hour card Services team immediately, to settle your final bill. another Mastercard or so that they can cancel it and offer assistance, including another form of payment. emergency cash replacement up to the available What if my card is declined? Just make sure you tell the balance on your card (subject to availability ). cashier before paying and Normally, the only time this Country Telephone Number confirm the amount you will happen is if you don't Ireland 1 800 535 564.

9 Want to be deducted from have enough funds on your card to cover the cost of a A list of freephone numbers from over 50 countries is your card . The cashier purchase. You may be able available on Alternatively, if the should process your POSTFX . to use the balance on your country you are in is not listed, you can use the number CURRENCY card payment POSTFX CURRENCY card for below ( Other Countries') to contact card Services. first, and then accept the remainder of the balance, part payment and complete Other Countries +44 207 649 9404 . however you wish to pay it. the purchase with another . The emergency cash service may not be available in every country - depending on the availability of the money transfer network.

10 Payment method. In some . There may be a charge for calls to this number, if phoning from a hotel Pre-authorisation countries, there may be daily or mobile phone. or weekly withdrawal limits . Please remember to add the international prefix of the country you are It is not recommended set by ATM operators, which in at the beginning of this number (in most cases this is 00, for example that you use your POSTFX 0044 207 649 9404). Calls to this number are not free of charge. may be lower than the limit CURRENCY card as a on your card . Fees and Limits POSTFX Prepaid Mastercard CURRENCY card Terms Please note that the fees and limits are subject to variation and Conditions By purchasing or requesting the POSTFX Prepaid Mastercard CURRENCY card , in accordance with the terms and conditions.