Presentation Slides - Writing Good ... - …

1 1/22/20161 For Local Public health Assessment and PlanningWriting good Goals and SMART ObjectivesPublic health Practice Section, health Partnerships DivisionWelcomeSarah Small, MPHP rincipal Planner, Public health Practice Section, health Partnerships DivisionMinnesota Department of health Agenda Logistics/Housekeeping Why the focus on Goals and Objectives? The benefits of good Goals and SMART Objectives good Goals and SMART objectives definitions and examples Resources for further learning1/22/20162 Logistics and Housekeeping Your line should be automatically muted by our system. Please do not use HOLD! Have your handout ready you ll want to refer to it.

2 Please use the chat box if you have questions during the Presentation . We will take verbal questions at the end of the session. This session will be recorded and posted on the MDH Public health Practice training web FeaturesOn this call we will be using the following WebEx features: Chat PollLearning ObjectivesBy the end of this webinar, participants will be able to: Identify the criteria for good goals and SMART objectives Understand the importance and relevance of Writing good goals and SMART objectives Independently write good goals and SMART objectives Understand how goals and objectives fit into performance management1/22/20163 focus on Goals and Objectives?

3 LPH submitted Community health Improvement Plans (CHIP), Strategic Plans and Quality Improvement (QI) Plans in 2015 Public health Practice Performance Management 2016 Performance Related Accountability Measure: monitoring the CHIP Public health Accreditation Board (PHAB) StandardsThe Language TrapMany sources use varying terms for similar MeasurableQuantitativePriorityTargeted IntermediateCoreQualitativeProgrammaticP erformanceStrategic OutcomeBenchmarkIndicatorResultGoalMeasu reTargetSource: Mark Friedman, Fiscal Policy Studies Institute. RBA PowerpointVersion May 6, 2008. Results :1/22/20164 Terminology Goal Aspirational statement about what you want to achieve.

4 Provides a framework for objectives and strategies. Objective Describes how to meet your goal using SMART criteria. Measure The number, percent or some standard unit used to illustrate success or impact over time. Target-The desired level of performance you want to see that represents success. Benefits of good Goals and SMART Objectives Concept can be used in any plan Strategic Plan, QI Plan, CHIP, program plan, etc. Provide structure Monitor success and achievement Identify program improvementsBenefits of good Goals and SMART ObjectivesGoalsMinnesota s Public health SystemPerformance Management Model 1/22/20165 Goals and ObjectivesObjective: How you re going to get thereGoal: What you aspire to achieveObjective: How you re going to get thereObjective.

5 How you re going to get thereCriteria for good Goals Broad, future-oriented statement that describes expected effect Establish direction Define scope Framework for objectivesGood Goals Checklist Concise Jargon free Framework for objectives Specifies an expected effect Easily understood Declarative statementAdapted from: ExamplesHow can we improve this goal? Build a QI culture. Goal ExamplesOriginal Goal Build a QI cultureImproved Goal All staff at Awesome County will have an understanding of Quality Improvement concepts and practices, including the use of data to make decisions. Goal ExamplesHow can we improve this goal? Decrease the number of colleges, government buildings, public housing buildings, rental units, fairs and community events that have not formally adopted a tobacco-free grounds policy based on the best-practice legal language recommended by the Public health Law ExamplesOriginal Goal: Decrease the number of colleges, government buildings, public housing buildings, rental units, fairs and community events that have not formally adopted a tobacco-free grounds policy based on the best-practice legal language recommended by the Public health Law Center Improved Goal.

6 Increase the number of places with tobacco-free grounds policiesGoal ExamplesHow can we improve this goal? Build and develop staff and organizational knowledge, skills, and ability in the six areas of Public health Responsibility within the LPH Act and the eight domains of the Public health Core Competencies Assessment. Goal ExamplesImproved Goal: Strengthen organizational capacity to meet public health responsibilities Build knowledge in the LPH Act areas of responsibility and the domains of the Core Competencies AssessmentManagement will create and implement one workforce development plan for staff incorporating the Public health Core Competencies December, 2016.

7 1/22/20168 Moving from Goals to ObjectivesObjective: How you re going to get thereGoal: What you aspire to achieveObjective: How you re going to get thereObjective: How you re going to get thereSMART ObjectivesProvides the details on how to meet your goal using SMART criteria Include all components of SMART objectives Relate to a single result Are clearly written SMART ObjectivesWho/what?SPECIFICMEASURABLEACH IEVABLERELEVANTTIME BOUNDM easureHow?Why?When? 1/22/20169 SMART ObjectivesSPECIFICMEASURABLEACHIEVABLERE LEVANTTIME BOUNDGoal: All Awesome County staff will have an understanding of Quality Improvement concepts and practices, including the use of data to drive decisions.

8 Objective to revise: Staff will be trained in QI. What exactly will you do? What is the action? What are you intending to impact?Who: Who is responsible for carrying out the action? Who are you intending to impact or who is your target population?SpecificOriginal Objective: Staff will be trained in QI. Let s clarify WHOand WHAT: SMARTerObjective: Awesome County management will offer Quality Improvement training opportunities to staff1/22/201610 MeasurableMeasure how you ll show success or impact over time The number, percent or some standard unit to express how you are doing at achieving the standard, goal or : The desired level of performance you want to see that represents success.

9 MeasurableMeasure shows success or impact over time The number, percent or some standard unit to express how you are doing at achieving the standard, goal or Measure: % of rental properties with tobacco-free policies in Awesome County. Target: The desired level of performance you want to see that represents success. Example Target: 50% (informed by x data source) MeasurableMeasure shows success or impact over time Original Objective: Staff will be trained in QI. SMARTerObjective: Awesome County management will offer Quality Improvement training opportunities resulting in 75% of staff completing Quality Improvement and Meaningful!

10 Measure shows success or impact over time Be ready to answer: ..So, what? Who cares? What action can you take with the information? Make sure what you re measuring is meaningful to your stakeholders. Time-BoundTime Frame: When will this objective be achieved? Is this time frame realistic? Should it be closer or further in the future? Original Objective: Staff will be trained in QI. SMARTer Objective: Awesome County management will offer Quality Improvement training opportunities resulting in 75% of staff completing Quality Improvement 101 by December 31, 2019. Achievable/AttainableHOW: Can this be accomplished? Will our available resources will help us?