Product Portfolio - For Professionals

1 Product PortfolioNovember 2016 Hearing Systems2We offer a broad range of hearing aids in many different models and performance levels to help Hearing Care Professionals meet their clients needs, preferences and demands. Take advantage of this diversity to enhance your customers instruments levelsRICBTEITEF ittingLifeTube/ ThinTubeEarhookIICCICITCITEC onnexxPremiumAce primax7px5px3px8 Pure primax 7px5px3px8 Cellion primax New! 7px5px8 Motion primax 7px5px3px8 Insio primax7px5px3px8 Silk primax New! 7px5px3px*8 Ace binax17bx5bx3bx8/7 Pure binax17bx5bx3bx8/7 Carat binax7bx5bx3bx8/7 Motion binax17bx5bx3bx8/7 Insio binax17bx5bx3bx8/7 Motion micon27mi5mi3mi^8/7 Nitro micon7mi3mi8/7 EssentialOrion 28/7 Sirion 28/71 Available as replacement only from 1st December 20162 Paediatric fitting onlyProduct PortfolioHearing instruments overview3 Delivering the promise of better introducing primax , we took a revolutionary step in redefining the ease of listening.

2 With our commitment to continuous innovation and improvement, we re taking another significant step forward by introducing an unprecedented range of new Product and service enhancements that will make a world of difference to you and your the new Cellion primax hearing aids, we re introducing a world s first: Thanks to its lithium-ion power cell and inductive charging, there s no battery door or contacts to worry about. Plus, its power cell lasts two days without recharging. Our new Silk primax Click CIC hearing aids feature new, interchangeable Click Sleeves for a swift fit. Three different sleeve sizes enable you to provide customers with a solution that they can walk out of the door with, rather than wait for a custom-made hearing aid an ideal solution for new you closer to your the launch of TeleCare, we re bringing you a unique tool that lets you stay in touch with customers via a smartphone app throughout the critical trial phase.

3 It keeps you up to date with their progress so that you can quickly support them with advice about optimum settings and usage to ensure the trial is a success. Which all means greater customer satisfaction and higher conversion for instruments overview 2 What s new? 4 Tele C are 6primax 10bina x 16 Hearing solutions for everyone 18primax: feature overview 20primax: advantages of a higher performance level 21binax: feature overview 22binax: advantages of a higher performance level 23 Essential feature overview 24 Essential: advantages of a higher performance level 25 Ace primax 26 Pure primax 28 Cellion primax 30 Cellion primax charger 32 Motion primax 34 Silk primax 36 Insio primax 38 Ace binax 40 Pure binax 42 Carat binax 44 Motion binax 46 Insio binax 48 Motion micon 50 Nitro micon 52 Orion 2 54 Sirion 2 56 Direct audio input and child-lock battery door 58 Accessories 60 Wireless CROS/BiCROS 62 CROS Pure 63easyTek and easyTek App 64easyTek easy pairing 65touchControl App 66 Audio streamers 68 Remote controls and eCharger 69miniReceiver 70miniReceiver fitting 71 Click Domes and Click Moulds 72 Click Sleeves 73 ThinTubes 74 LifeTubes and LifeTips 76

4 Earmoulds 77 Fitting support 78iScan II 80soundDemo Toolkit 82 Unity 3 86 Workflow and solutions 87 Point of sale support 88 Sizes 90 Detailed feature overview RIC 92 Detailed feature overview BTE 94 Detailed feature overview ITE 98 Colour overview RIC and BTE 1014 Taking primax sound of tomorrow. Here primax, we redefined the ease of listening. And to help you bring effortless hearing to even more customers, we ve added a range of new innovations. From flexible silicone Click Sleeves that let you offer tiny Click CIC hearing aids to first time wearers without fuss to lithium-ion power cell technology and inductive charging for greater new TV even clearer of the world s smallest hearing aids, the new Silk primax Click CICs feature Click Sleeves for a swift fit.

5 Simple to fit and suitable for any ear, they are easily adjusted and ready to wear in seconds. Ideal for first-time wearers, they offer a discreet solution with a minimum of more details, please see page PortfolioNew!4 What s new? New! Silk primaxThe new convenient enough to hang on a keyring, the new miniPocket is ideal for users who want quick, discreet control of their hearing instruments without using a more details, please see page TransmitterTo help wearers get the most out of their entertainment, the new TV Transmitter connects to TVs and other devices without Bluetooth for streaming sound via easyTek into the hearing more details, please see page new Cellion battery-free s new?The new Motion P , convenient, new Sirion 2 SP the Motion primax family, the new Motion P primax is comfortable, discreet and easy to control.

6 Packed with functionality, it suits almost every hearing more details, please see page latest members of the Sirion 2 family, the SP model, delivers even more power combined with optimum comfort and functionality for customers with severe to profound hearing more details, please see pages world s first hearing aid with inductive lithium-ion charging. Ideal for customers who don t want the fuss of changing batteries. It s rechargeable lithium-ion power cell lasts two days without charging while it s unique OneShell design with no contacts or battery door to worry about make it superbly easy to more details, please see pages pimax and charger5 New! Motion P primaxIntuis 2 SP6 Welcome to the Signia TeleCare. Your personal connection to PortfolioAvailable e a r l y 2017!TeleCareSignia TeleCare is a new application designed and built by Hearing Care Professionals .

7 It will help you to establish an unprecedented standard of care that will change the way you treat customers and run your : AppA recent study* shows that the three top areas that impact overall customer satisfaction are: Quality of service during the fitting Quality of counselling throughout the process Quality of service after purchase* Better Hearing Institute. (2015, March). MarkeTrak 9: A New Baseline (Final Report). Washington, s hearing aid wearers are empowered and proactive in their health and well-being. They are increasingly focused on immediacy, real-time connectivity, personal comfort, and have come to expect the highest standard of care. Many wearers live a busy, active lifestyle with no time to the same time, a Hearing Care Professional like yourself may be faced with commoditisation of the hearing care industry and is being challenged to set a new standard of care that will differentiate you from competitors.

8 The first big impact of TeleCare technology is to address a current blind spot in hearing care: During the most crucial moment of hearing care when a customer is using their hearing aids for the very first time despite your best efforts, they are on their own during the initial and critical weeks of TeleCare?From your computer or smart device to your customer s smartphone. TeleCare keeps you in direct contact with each other during the critical trial period. Wherever your customer may Care Professional: Web portalHearing Care Professionals have reported*: Customers come in for a follow-up appointment having rarely worn their hearing aids Customers show little motivation to evaluate their hearing aids throughout the trial phase Customers haven t understood or remembered as much about hearing loss and hearing aids as expected Customers return their hearing aids8 Product PortfolioSignia TeleCare is a whole new way to be closer to customers than ever before and helps you set a new standard of care.

9 Using an intuitive smartphone app for customers, and an easy-to-use professional portal, TeleCare delivers the future of hearing health care to you so you can achieve a new level of success, growth in your business based on higher quality of service, efficient trialing and happier customers. You will be able to provide an unprecedented level of quality helps you set a new standard of customer the customerA range of exercises in levels of difficulty help your customers become quickly accustomed to their new hearing aids and get used to hearing clearly again: Listening exercises Education about hearing and hearing aids Feedback and ratings on listening situations CareChat communication options Frequently asked questions User guide Remote control functionFor the Hearing Care Professional Monitor customer progress View feedback Communicate via CareChat Fine tune remotelyTeleCare works with all Signia hearing aids and is optimised for all our primax Excite and motivate your step-by-step listening exercises and guided assistance help new wearers learn and adapt quickly to their hearing aids.

10 Promoting faster Transparency on customer satisfaction in real wearer feedback on individual listening situations and overall ratings provide valuable insights into your customers personal progress so you can identify issues and initiate contact or prepare in advance for their Stay closer to your customers through easy text, voice and video CareChat capabilities enable easy and direct communication with your customers so you can troubleshoot any problems quickly and efficiently, saving you time and Make your customers happy wherever they are, wherever you ability to change selected parameters in your customers hearing aids remotely via Signia TeleLink greatly improves the speed and convenience of minor adjustments. It thereby helps you to minimise disruptions in the initial adoption period and avoid extra visits to your All your customers can experience the is an ideal application for all your customers as it works with all Signia hearing aids and is optimised for all Signia primax offers you five key advantages:1010 Soundability our philosophy for hearing.