Products & Services Directory - econnect.baxter.com

1 Directory Center for One Baxter | 2015 Products & Services Center for One Baxter One Baxter Parkway | Deerfield, IL 60015 1-800-4 BAXTER (1800-422-9837) Page | 2 Center for One Baxter Products & Services Directory 2015 Customer Contact Directory A list of Baxter business units that contains descriptions, addresses and customer-facing phone numbers. A complete list of our global customer facing contact addresses and phone numbers. Center for One BaxterTRYING TO FIND BAXTER S Products AND Services ? Use this Directory to guide you to frequently requested Products and Services and the business units that develop, manufacture or market our Products .

2 A website Directory of Baxter Products and Services . Information Technology Solutions CCeenntteerr ffoorr OOnnee BBaaxxtteerr Baxter Healthcare Corporation One Baxter Parkway (DF-CB) Deerfield, Illinois 60015 T ( ) F ( ) WWhhoo WWee AArree As the corporate information center, the Center for One Baxter (CFOB) team of Customer Response Consultants understands Baxter s Products , Services and infrastructure. CFOB creates a legendary service experience for customers and employees who need immediate, accurate answers to informational inquiries about Baxter.

3 WHAT WE DO: The sales and customer service representatives are the customer s first line of contact for specific product information or to place orders. However, there are times when a customer needs extra help. The CFOB team is ready to assist the customer on just those occasions. Provide information to satisfy internal and external inquiries about Baxter s Products , servicesand infrastructure Build and maintain knowledge resources about Baxter s Products , Services and infrastructure Manage Internet inquiries received from is the only customer- facing organization with knowledge about all Baxter s Products , Services and infrastructure.

4 Next time you have a question, let us help you. OUR COMMITMENT TO YOU: Seek to understand your question Take ownership of your inquiry Provide you with accurate information Resolve your issue in a timely manner Create a friendly, courteous inquiry experience A comprehensive list of Products in alphabetical order. Page | 3 Center for One Baxter May2015 CCuussttoommeerr CCoonnttaacctt DDiirreeccttoorryy is a convenient resource guide for inquiries specific to Customer Service,Medical/Clinical or Technical Support, Parts and Services , Quality, Pharmacovigilance, Federal Government, Ecommerce and Invoicing.

5 THE CENTER FOR ONE BAXTER PHONE FAX Provides general information to customers about Baxter's Products , Services and 800-422-9837 224-948-1812 800-568-5020 224-948-1813 CUSTOMER SERVICE: Ordering, pricing, returns, general information BIOSCIENCE 800-423-2090 800-720-0253 FEDERAL GOVERNMENT 800-777-2298 888-373-4666 MEDICAL Products 888-229-0001 888-229-0020 Surgical Care: Biosurgery Products 888-229-0001 800-756-4952 Surgical Care.

6 Inhaled Anesthetics, Brevibloc, TDS800-667-0959 877-702-3580 RENAL 888-229-0001 888-229-0020 BAXTER-GAMBRO Renal 800-525-1703 RENAL (Home Patients Only) 800-284-4060 800-666-8457 MEDICAL INFORMATION/CLINICAL SUPPORT BIOSCIENCE 866-424-6724 805-372-3312 MEDICAL Products IV solutions, sets, premix drugs, pumps 800-933-0303 888-229-0030 Nutrition Products / Inhaled Anesthetics / Brevibloc / TDS 800-422-2751 888-229-0030 Surgical Care.

7 Biosurgery Products 800-933-0303 888-229-0030 RENAL (For Healthcare Professionals only) 888-736-2543 #2 224-948-6918 PARTS, SERVICE and TECHNICAL SUPPORT MEDICAL PRODUCTS800-843-7867800-477-1121 Sigma Spectrum 800-356-3454 585-798-3901 888-894-7794 EXACTAMIX, Abacus, REPEATER Pump & related Products 800-678-2292 303-617-2292 800-648-9646 303-690-4804 DoseEdge 866-448-2529 386-478-4527 INTELLIFILL IV 877-399-2292 386-478-4527 RENAL Service, Parts & Hardware Repair Requests (HomeChoice)

8 800-553-6898 800-477-1121 BAXTER-GAMBRO Renal 800-525-2623 #2 PHARMACOVIGILANCE: Report Adverse Events Report Adverse Events for drugs or pharmacological products866-888-2472 847-948-4133 Customers: 847-948-4977 QUALITY: Report Product Issues BIOSCIENCE 800-423-2090 800-720-0253 MEDICAL PRODUCTS800-437-5176224-270-4022 RENAL / BAXTER-GAMBRO Renal 888-736-2543 #3 224-270-4022 FEDERAL GOVERNMENT BIOSCIENCE / MEDICAL Products / RENAL / BAXTER-GAMBRO Renal 800-777-2298 888-373-4666 ELECTRONIC COMMERCE eServices Center 877-334-2298 224-948-2244 INVOICING BIOSCIENCE 800-423-2090 224-948-6525 FEDERAL GOVERNMENT 800-777-2298 888-373-4666 MEDICAL Products 888-270-3189

9 224-270-3912 RENAL/ BAXTER-GAMBRO Renal 888-270-3189 224-270-3912 Page | 4 Product names in italics are trademarks of Baxter International Inc. and its affiliates unless otherwise noted. Center for One Baxter Products & Services Directory 2014 - BAXTER BUSINESS UNITS - 0 BBIOSCIENCE Baxter s BioScience business develops recombinant and plasma-based proteins to treat hemophilia and other bleeding disorders; plasma-based therapies to treat immune deficiencies, alpha 1-antitrypsin deficiency, burns and shock, and other blood-related conditions; Products for regenerative medicine, such as proteins used to promote hemostasis and wound-sealing in surgery; and selected vaccines.

10 One Baxter Parkway Deerfield, IL 60015 224-948-1812 Websites - See list on page 8. One Baxter Way Westlake Village, CA 91362 805-372-3000 Hemophilia Baxter is a leading developer of clotting factors to treat hemophilia. This includes recombinant and plasma-based factor VIII the clotting factor missing from the blood of people with hemophilia A and therapies for people that develop inhibitors against clotting factor. Baxter also has a number of research and development programs aimed at improving the treatment of hemophilia and other bleeding disorders.