Transcription of Products & Services Directory - econnect.baxter.com
1 Directory Center for One baxter | 2015 Products & Services Center for One baxter One baxter Parkway | Deerfield, IL 60015 1-800-4 baxter (1800-422-9837) Page | 2 Center for One baxter Products & Services Directory 2015 Customer Contact Directory A list of baxter business units that contains descriptions, addresses and customer-facing phone numbers. A complete list of our global customer facing contact addresses and phone numbers. Center for One BaxterTRYING TO FIND baxter S Products AND Services ? Use this Directory to guide you to frequently requested Products and Services and the business units that develop, manufacture or market our Products .
2 A website Directory of baxter Products and Services . Information Technology Solutions CCeenntteerr ffoorr OOnnee BBaaxxtteerr baxter Healthcare Corporation One baxter Parkway (DF-CB) Deerfield, Illinois 60015 T ( ) F ( ) WWhhoo WWee AArree As the corporate information center, the Center for One baxter (CFOB) team of Customer Response Consultants understands baxter s Products , Services and infrastructure. CFOB creates a legendary service experience for customers and employees who need immediate, accurate answers to informational inquiries about baxter . WHAT WE DO: The sales and customer service representatives are the customer s first line of contact for specific product information or to place orders.
3 However, there are times when a customer needs extra help. The CFOB team is ready to assist the customer on just those occasions. Provide information to satisfy internal and external inquiries about baxter s Products , servicesand infrastructure Build and maintain knowledge resources about baxter s Products , Services and infrastructure Manage Internet inquiries received from is the only customer- facing organization with knowledge about all baxter s Products , Services and infrastructure. Next time you have a question, let us help you. OUR COMMITMENT TO YOU: Seek to understand your question Take ownership of your inquiry Provide you with accurate information Resolve your issue in a timely manner Create a friendly, courteous inquiry experience A comprehensive list of Products in alphabetical order.
4 Page | 3 Center for One baxter May2015 CCuussttoommeerr CCoonnttaacctt DDiirreeccttoorryy is a convenient resource guide for inquiries specific to Customer Service,Medical/Clinical or Technical Support, Parts and Services , Quality, Pharmacovigilance, Federal Government, Ecommerce and Invoicing. THE CENTER FOR ONE baxter PHONE FAX Provides general information to customers about baxter 's Products , Services and 800-422-9837 224-948-1812 800-568-5020 224-948-1813 CUSTOMER SERVICE: Ordering, pricing, returns, general information BIOSCIENCE 800-423-2090 800-720-0253 FEDERAL GOVERNMENT 800-777-2298 888-373-4666 MEDICAL Products 888-229-0001 888-229-0020 Surgical Care: Biosurgery Products 888-229-0001 800-756-4952 Surgical Care.
5 Inhaled Anesthetics, Brevibloc, TDS800-667-0959 877-702-3580 RENAL 888-229-0001 888-229-0020 baxter -GAMBRO Renal 800-525-1703 RENAL (Home Patients Only) 800-284-4060 800-666-8457 MEDICAL INFORMATION/CLINICAL SUPPORT BIOSCIENCE 866-424-6724 805-372-3312 MEDICAL Products IV solutions, sets, premix drugs, pumps 800-933-0303 888-229-0030 Nutrition Products / Inhaled Anesthetics / Brevibloc / TDS 800-422-2751 888-229-0030 Surgical Care: Biosurgery Products 800-933-0303 888-229-0030 RENAL (For Healthcare Professionals only) 888-736-2543 #2 224-948-6918 PARTS, SERVICE and TECHNICAL SUPPORT MEDICAL PRODUCTS800-843-7867800-477-1121 Sigma Spectrum 800-356-3454 585-798-3901 888-894-7794 EXACTAMIX, Abacus, REPEATER Pump & related Products 800-678-2292 303-617-2292 800-648-9646 303-690-4804 DoseEdge 866-448-2529 386-478-4527 INTELLIFILL IV 877-399-2292 386-478-4527 RENAL Service, Parts & Hardware Repair Requests (HomeChoice)
6 800-553-6898 800-477-1121 baxter -GAMBRO Renal 800-525-2623 #2 PHARMACOVIGILANCE: Report Adverse Events Report Adverse Events for drugs or pharmacological products866-888-2472 847-948-4133 Customers: 847-948-4977 QUALITY: Report Product Issues BIOSCIENCE 800-423-2090 800-720-0253 MEDICAL PRODUCTS800-437-5176224-270-4022 RENAL / baxter -GAMBRO Renal 888-736-2543 #3 224-270-4022 FEDERAL GOVERNMENT BIOSCIENCE / MEDICAL Products / RENAL / baxter -GAMBRO Renal 800-777-2298 888-373-4666 ELECTRONIC COMMERCE eServices Center 877-334-2298 224-948-2244 INVOICING BIOSCIENCE 800-423-2090 224-948-6525 FEDERAL GOVERNMENT 800-777-2298 888-373-4666 MEDICAL Products 888-270-3189 224-270-3912 RENAL/ baxter -GAMBRO Renal 888-270-3189 224-270-3912 Page | 4 Product names in italics are trademarks of
7 baxter International Inc. and its affiliates unless otherwise noted. Center for One baxter Products & Services Directory 2014 - baxter BUSINESS UNITS - 0 BBIOSCIENCE baxter s BioScience business develops recombinant and plasma-based proteins to treat hemophilia and other bleeding disorders; plasma-based therapies to treat immune deficiencies, alpha 1-antitrypsin deficiency, burns and shock, and other blood-related conditions; Products for regenerative medicine, such as proteins used to promote hemostasis and wound-sealing in surgery; and selected vaccines. One baxter Parkway Deerfield, IL 60015 224-948-1812 Websites - See list on page 8. One baxter Way Westlake Village, CA 91362 805-372-3000 Hemophilia baxter is a leading developer of clotting factors to treat hemophilia.
8 This includes recombinant and plasma-based factor VIII the clotting factor missing from the blood of people with hemophilia A and therapies for people that develop inhibitors against clotting factor. baxter also has a number of research and development programs aimed at improving the treatment of hemophilia and other bleeding disorders. These include a longer-acting (PEGylated) form of a full-length recombinant factor VIII protein, recombinant factor IX therapy for hemophilia B, a recombinant therapy for inhibitor patients and the first recombinant therapy for von Willebrand disease. BioTherapeutics baxter is a leading provider of immunoglobulin therapies for patients with immune deficiencies.
9 These plasma-derived therapies provide antibody replacement for patients whose immune systems do not product enough antibodies to fight infection. In addition to primary immunodeficiency, the therapy also is being investigated for use in neurological conditions, such as Alzheimer s disease. In Europe, the therapy has been approved to treat multifocal motor neuropathy, a degenerative disease that attacks the peripheral nerves, resulting in progressive limb weakness. Other Products include albumin, a plasma-volume expander used to treat burns and maintain adequate fluid volume in critical care patients, and alpha 1-proteinase inhibitor to treat alpha-1 antitrypsin deficiency, a respiratory condition that can result in early onset emphysema.
10 BioSurgery In recent years, baxter has attained technological leadership in the research and development of biosurgery Products biological and chemical Products used to stop bleeding and seal wounds in surgery and technologies to facilitate hard tissue regeneration in orthobiologics and soft tissue repair used in a variety of surgical procedures. The company s stem cell technologies are being explored for their potential to restore blood flow in patients with cardiovascular and peripheral artery disease. Vaccines baxter provides vaccines for meningitis C, tick-borne encephalitis, and seasonal and pandemic influ enza. baxter s Vero cell technology, used in flu vaccine production, offers potential advantages over traditional egg-based vaccine production methods.