PROFESSIONAL SUMMARY Sales Management • …

1 PROFESSIONAL SUMMARYS ales Management executive Management healthcare technology executive Sales Management in a Fortune 20, a start-up and emerging growth companies West Point graduate with proven leadership skills demonstrated in complex organizations Proven ability to conduct business turn around in underperforming markets Driven by a passion for team development as the anchor for sustainable business growth Thrives in high-intensity, results oriented, team-based companiesRELEVANT EXPERIENCEHEALTHSTREAM, INC. (NASDAQ: HSTM), Nashville, TN (2005 Present)A leading provider of learning and research solutions for the healthcare industry. Through its learningsolutions, which have been contracted by over 1,500,000 hospital-based healthcare professionals, healthcare organizations create safer environments for patients, increase clinical competencies of theirworkforces, and enable the rapid transfer of the latest knowledge and ExecutiveOne of three highly specialized, strategically focused, solution oriented members of theStrategic Accounts Group.

2 Responsible for delivering highly invasive strategic solutions usinga learning Management system (LMS) supported content designed to support the strategicbusiness and clinical initiatives of five major hospital systems. By working closely with thecompany s operations and IT groups, client executives are responsible for developingsustainable processes that assure rapid delivery of HealthStream solutions to : Delivered $600,000+ in new Sales in first year Secured five, $650,000 renewal of key contract - largest renewal in company history Won largest American Heart Association sanctioned solution at Yale New Haven Health Developed Balanced Scorecard approach to account Management within all five accounts Successfully mediated five hospital systems transition from old to new LMS in 2007 CENSIS TECHNOLOGIES, INC., Franklin, TN (2004 -2005) healthcare technology start-up.

3 Company developed a patented, state-of-the-art enabling software thatprovides hospitals and surgery centers real-time capability to track and trace individual surgicalinstruments and mobile patient equipment using miniaturized 2-dimensional data-matrix barcodes andRFID. Company utilizes an Internet-based service provider (IBSP) model to enhance customers ability to optimize surgical services revenue through the automation of supply chain processes inCentral Sterile and the OR, and to elevate clinical outcomes for patients and the surgical and day-to-day operations responsibility for a staff of twenty-five including: IT, Sales andoperations personnel. Developed and executed strategy driven plans to increase marketpenetration, enhance customer satisfaction, expand product development and improve internaloperational efficiency. Operationalized a recurring revenue business model to generateenterprise value for the company.

4 Led the company through the development and adoption ofstandard business processes, a values based team ethos, and a results oriented : Developed a precise marketing and Sales strategy to penetrate the DoD and VA hospitals- 2 - Cultivated strategic relationships with Cardinal, McKesson, Steris and Omnicell thatpositioned the company for additional capital investment or acquisition Increased client base from three to twenty-four accounts in 2004 yielding first year revenueof $1,340,000 and recurring subscription revenue of $1,200,000 CARDINAL HEALTH, INC. (NYSE: CAH), Dublin, OH (2000 - 2004)A leader in pharmaceutical formulation, manufacturing, packaging and distributor of medical-surgicalsupplies and automation technologies. Allegiance Health was acquired by Cardinal Manager, Laboratory Business, (2002 - 2004) Southeastern USFocused Sales team effort on the increased Sales penetration of laboratory business (capitalequipment, consumables, reagent and services) into acute care hospitals in five penetration strategies that improved return on committed capital while maximizingcustomer : Team increased revenue over prior year to $65,400,000 in 2003 Ranked first out of six region managers within this business unit on a national basis Achieved to gross profit plan in FY 2003, 109% to 2004 profit plan Developed FY 2004 opportunities which yielded an 11% increase in Sales through Q2 Managed ten representatives - three finished in the top 10% of their peer group in 2003 Interim manager of an eighteen-person Sales team - total revenue.

5 $115,000,000 Region Director & Region Manager, (2002 - 2003) Tampa, FL & Southeastern USManaged twenty direct reports for a seven month period. Region Director for medical surgicalbusiness in Florida and Region Manager for laboratory business in the five state SoutheastRegion. Combined revenue responsibility: $247,000,000 in six : Increased business units revenue by , yielding $21,500,000 over prior year Provided effective oversight and personnel development for two diverse business unitsRegion Director, Medical Surgical Business, (2000 - 2003) Tampa, FLFull Sales and partial P&L responsibility for the Florida market team which delivered a increase over prior year to $182,000,000. Developed, trained and managed a team ofnine Sales representatives, three operations managers supervising 102 FTE s, and affiliatedsales/manufacturing representatives.

6 Focused on the acute care hospital supply chain bydelivering medical surgical products, cost Management process improvement solutions andcontract Management . Developed aggressive business plans to achieve profit growth over prioryear through new account acquisition, and increasing profitability of same store : Reversed a three-year negative Sales trend by leading and inspiring Sales and operationsteams to aggressively reclaim high-profile hospitals and integrated delivery networks Led market team in securing new revenue worth an incremental $16,000,000 in 2003 Managed C-suite relationships at three HCA supply centers resulting in a $27,000,000 win- 3 -ALLEGIANCE HEALTH & BAXTER healthcare , Stone Mountain, GA (1992 - 2000)Allegiance Health was the spin-off of Baxter healthcare 's medical surgical manufacturing andlaboratory distribution divisions.

7 Baxter healthcare acquired American Hospital Supply (AHS) in 1985to obtain greater access and market share into US hospitals. Adding to Baxter's significant investmentsin bio- technology and therapeutics, AHS provided the company steady returns on the relatively low-tech medical/surgical manufacturing and distribution business Manager, (1999 - 2000) Southeastern USSales and gross profit responsibility for a $73,000,000 laboratory Sales territory covering fivestates. Developed and managed a team of eleven clinical laboratory Sales : Negotiated and implemented $1,400,000 contract with an independent pathology laboratory Achieved above plan gross profit performance of 104% to prior year Developed territory analysis and Management tools for the national Sales teamSales Representative, (1997 - 1999) Nashville, TNManaged revenue and gross profit growth of a $6,000,000 laboratory Sales territory.

8 Sold high-end capital equipment (analyzers), consumables, reagents and supplies. Ensured a continuousflow of supplies from manufacturers and Allegiance distribution : Developed a unique process for the procurement of laboratory products using a capitated(fixed fee) purchasing model. Process was adopted by the Sales team throughout the country. Secured $700,000 prime vendor contract at Vanderbilt University Account Manager, (1994 - 1997) Nashville, TNA newly devised approach designed to coordinate the Sales resources and business activities ofall customer facing Baxter divisions within a given geographical : Sales team secured $5,200,000 prime vendor contract awards at three area hospitals Integrate all divisions of Baxter into a customer-oriented Sales team in middle TennesseeBiomedical Sales Representative, (1992 - 1994) Nashville, TNManaged revenue and gross profit growth of a $3,500,000 laboratory Sales territory.

9 Sold high-end capital equipment (analyzers), consumables, reagents and : Rapidly transitioned from the military into an effective manager of a $3,500,000 territory Recognized as Region s best demonstrated practice Sales representative in second yearUNITED STATES ARMY (1978 - 1992)Army Officer (Attained rank of Major)Led soldiers in combat operations: awarded two Bronze Stars. Multiple leadership positions in highlycomplex direct-action of North Carolina at Chapel HillM. Ed., Master of EducationUnited States Military Academy at West Point , Bachelor of Scienc