Publications may be ordered one of three ways. …

1 *All Publications are available in English. Use the pull-down arrows or the codes listed below to select additional languages when available. A=Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese Office of Publications , Design & Editing 1625 N. Market Blvd., Suite N-119 Sacramento, CA 95834 NameMailing Address City State ZipPhone E-mail (optional)PUBLICATION TITLER evisedOther Available Languages*On Internet?QuantityAccountancy, Board ofCalifornia Board of Accountancy: Who We Are2009 NConsumer Assistance Booklet2014 YArbitration Certification ProgramLemon-Aid for New Car Buyers2016 SYCalifornia s Certified Arbitration Programs2014 SYCalifornia s Lemon Law Q & A2014 SYArchitects BoardConsumer s Guide to Hiring an Architect2012 YConsumer Tips for Design Projects2014 YPublication Order Form Updated August 2016 Publications may be ordered one of three ways.

2 Choose the one that s easiest for you!Call to request Publications : (866) 320-8652 (toll-free) or (916) 574-7370 Print this form, fill it out, and mail to: Department of Consumer AffairsOffice of Publications , Design & Editing (PDE)1625 N. Market Blvd., Suite N-119 Sacramento, CA 95834 Fill out and submit online: Fill in your information, choose your Publications , and select the Send Order Now button to submit your request. Send Order NowAll Publications are free. Limit 5 copies per title per person. *All Publications are available in English. Use the pull-down arrows or the codes listed below to select additional languages when available. A= Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese Automotive Repair, Bureau ofA Consumer s Guide to Automotive Repair in California2015 SYAuto Body Inspection Program2012 YSome Things You Need to Know About Smog Check in California2015 YSummer Driving Tips for Getting Your Car in Shape2014 YWinter Driving Tips2014 YBarbering & Cosmetology, Board ofBoard of Barbering & Cosmetology General Brochure2009 YBarbering: A Tradition in Excellence2013 YChemical Exfoliation Safety Tips2015 YChemical Hair Care Treatments (Consumer Fact Sheet 1)2014 YComplaint Proccess (Consumer Fact Sheet 2)2014 VYConsumer Guide to Barbering and Cosmetology Services2013S, VEnglish onlyCosmetology.

3 Beauty at its Best2013 YElectrology2014 YEsthetics: Beauty is About Being Comfortable in Your Own Skin2013 YEyelash Extensions Safety Tips2016 YInfection Control in the Salon (Consumer Fact Sheet 3)2014 YIn-Home Services (Consumer Fact Sheet 4) 2014 YManicuring: Where Quality and Safety Go Hand-in-Hand2013 YMedical Spas: What You Need to Know (Consumer Fact Sheet 5)2014 YSkin Tag and Mole Removal (Consumer Fact Sheet 6)2014 VYPedicure Safety Tips2013 YWaxing Safety Tips2015 YWhirlpool Footspa Safety (Consumer Fact Sheet 7)2014 VYBehavioral Sciences, Board ofProfessional Therapy Never Includes Sex2011 SYSelf-Empowerment: Choosing a Mental Health Professional in California2008K, SYCemetery and Funeral BureauFor Peace of Mind .. Funeral and Cemetery Arrangements2012 YConsumer Guide to Cemetery and Funeral Purchases2013 SYPre Need Q & A2013 YPUBLICATION TITLER evise DateOther Available LanguagesOn Internet?

4 Number Requested*All Publications are available in English. Use the pull-down arrows or the codes listed below to select additional languages when available. A=Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese Board for Chiropractic ExaminersA Consumer s Guide to Chiropractic Care2015 YAbout the Board for Chiropractic Examiners2015 YContractors State License Board10 Tips for Making Sure Your Contractor Measures Up2013Ch, K, S, R, VYA Consumer Guide to Asbestos2013YA Consumer s Guide to Filing a Small Claims Court Construction Claim2013YA Consumer s Guide to Filing Construction Complaints2013 SYA Homeowner s Guide to Preventing Mechanic s Liens2013 SYAfter a Disaster-Don t Get Scammed! 2013 SYBefore You Dive Into Swimming Pool Construction2013 YBuilding a Rewarding Career Protecting California Consumers2013 Online onlyChoosing the Right Landscaper2013 YOwner-Builders Beware!

5 Know Your Responsibilities2013 SYTerms of Agreement: A Consumer s Guide to Home Improvement Contracts2013 YTips for Hiring a Roofing Contractor2013 SYTraveling Contractor Scams Tip Sheet2008 YWhat Is a Stop Order? 2013 YWhat Seniors Should Know Before Hiring A Contractor2013 SYWhat You Should Know Before You Hire A Contractor 2013Ch, K, S, T, VYTo order Publications directly from CSLB: and Appliance Repair, Home Furnishings and Thermal Insulation, Bureau ofConsumer Guide to the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation2012 NCalifornia s Upholstered Furniture and Bedding Laws2016 YGeneral s Guide to Healthcare Providers2014 SYDepartment of Consumer Affairs: Who We Are and What We Do2014 SYSenior Scambuster KitvariousSYPUBLICATION TITLER evise DateOther Available LanguagesOn Internet?

6 Number Requested*All Publications are available in English. Use the pull-down arrows or the codes listed below to select additional languages when available. A= Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese The Small Claims Court: A Guide to Its Practical Use2016 SOnline OnlyYour Voice is Powerful! Learn What You Can Do to Solve Complaints2009 SYGuide Dogs for the Blind, Board ofWhat s So Special About Guide Dogs?2015 YGuide Dog Board2010 YLandscape Architects Technical CommitteeSelecting a Landscape Architect for Residential ProjectsNONEYM edical BoardDon t Wait File a Complaint!2016 YHow Complaints are Handled2015 SYInformation and Services for Consumers2009 SYMost Asked Questions About Medical Consultants2015 SYQuestions and Answers About Investigations2015 SYNaturopathic Medicine CommitteeA Consumer s Guide to Naturopathic Medicine2014 YOptometry, Board ofFocus on Your Eyes: What to Expect at an Eye Examination2012 YCosmetic Contacts: Change the Look of Your Eyes Safely and Legally2012 YCalifornia State Board of Optometry: Focus on Consumer Protection2012 YPharmacy, Board ofBringing Prescription Drugs Into the from Foreign Countries2010 YCounterfeit Drugs (Fact Sheet)2010 YCounterfeit Drugs: Protect Yourself, Your Family, and Your Pets2014 YDiabetes: Engage Your Health Team!

7 2006Ch, S, VYDid You Know? Oral Health Information2006Ch, S, VYEver Miss a Dose of Your Medicine? Here are Some Tips2006Ch, S, VYGeneric Drugs: High Quality, Low Cost2006Ch, S, VYIs Your Medicine in the News?2006Ch, S, VYLower Your Drug Costs So You Can Keep Taking Your Medicine2006Ch, S, VYPUBLICATION TITLER evise DateOther Available LanguagesOn Internet?Number Requested*All Publications are available in English. Use the pull-down arrows or the codes listed below to select additional languages when available. A=Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese Measuring Liquid Medicine2008 YSplitting Pills: Understanding the Benefits and Risks2015 YThinking of Herbals? 2006Ch, S, VYTraveling Medicine Chest2008 YTo order Publications directly from the State Board of Pharmacy, go to AssistantWhat is a Physician Assistant?

8 2013 SYPodiatric MedicineDiabetics: Keep an Eye on Your Feet2008 SYDoctors of Podiatric Medicine ..Keeping America on the Move2011 SYInformation for Consumers2015 SYInformation on Advertising2015 YYou Don t Have to Live with Foot Pain: Orthotics Can Help2008 SYPrivate Postsecondary Education, Bureau forSuccess Starts Here2013 YProfessional Fiduciaries BureauDo You Need a Professional Fiduciary?2014 YDo You Provide Fiduciary Services and Need to be Licensed?2014 YWhat is a Professional Fiduciary?2015 NWhat You Should Know Before Hiring a Professional Fiduciary2014 YPsychology, Board ofFor Your Peace of Mind: A Guide to Psychological Services2014Ch, K, R, S, T, VYReal Estate, Bureau ofA Consumer Guide to Filing Real Estate Complaints (RE-51)2014 SYCalifornia Bureau of Real Estate (RE-10)2014 SYConsumer Recovery Account (RE-3)2016 YFinancial Sense to White Picket Fence (RE-18)2016 YFinding the Right Real Estate Agent: What You Should Do (RE-16)2016 YForeclosure Informaiton for Homeowners (RE-14)2016 YFraud Warnings for CA Homeowners in Financial Distress (RE-12)2016 YLiving in a California Common Interest Development (RE-39)2016 YPUBLICATION TITLER evise DateOther Available LanguagesOn Internet?

9 Number Requested*All Publications are available in English. Use the pull-down arrows or the codes listed below to select additional languages when available. A= Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese Loan Modification Self-Help Guide (RE-21)2014 YPreventing Real Estate Fraud: How to Protect Yourself and Your Home (RE-17)2014 SYQuick Guide for Landlords Hiring a Property Manager2014 YQuick Guide for Tenants Renting a Home (RE-35A)2016 YReverse Mortgages: is One Right For You? (RE-52)2015 SYUsing the Services of a Mortgage Broker (RE-35) 2015 YThe Bureau of Real Estate has many more Publications that are not listed here. For a complete list and order form go to the CalBRE website at Nursing, Board ofEnforcement Division2015 YProtecting California s Healthcare Consumers2015 YRegistered Nurses in Recovery2015 YRespiratory Care BoardHome Care Brochure2006 YUnlicensed Practice Alert2006 YSecurity and Investigative Services, Bureau ofA Consumer s Guide to Repossession Practices2016YA Guide to the Bureau of Security and Investigative Services2007 SYConsumer Guide to Alarm Companies2015 YLocksmith Consumer Tips2015 YSpeech-Language Pathology and Audiology and Hearing Aid Dispensers Board Mail Order/Internet Hearing Aids (Info sheet 5)

10 NONEYS tructural Pest Control BoardQuestions and Answers About Fumigation2013 YQuestions and Answers About Termites2013 YPUBLICATION TITLER evise DateOther Available LanguagesOn Internet?Number Requested*All Publications are available in English. Use the pull-down arrows or the codes listed below to select additional languages when available. A=Armenian Ch=Chinese Hm=Hmong K=Korean M=Mandarin R=Russian S=Spanish T=Tagalog V=Vietnamese Telephone Medical Advice ServicesMedical Advice by Phone? License Medical BoardProtect Your Pet: Know Your Veterinary Healthcare Team!2009 YWhat You Need to Know (Info card)2009 YWho s Who in the Veterinarian s Office2009 YVocational Nursing and Psychiatric Technicians, Board forConsumer Protection and the Enforcement Division2016 NEnforcement Division2016 NProtecting California s Healthcare Consumers2016 NPUBLICATION TITLER evise DateOther Available LanguagesOn Internet?