PwC’s Skills for Australia

1 [DRAFT FOR CONSULTATION]. PwC's Skills for Australia BSB Business Services Training Package Training Product Recommendations (v ). Business Enterprise Skills project Technical Skills project June 2019. 1. [DRAFT FOR CONSULTATION]. A note on removing training products from the Business Services Training Package: The Technical Skills and Business Enterprise Skills projects present an exciting opportunity to improve the Business Services Training Package, the most highly enrolled in the VET system. These projects will have the effect of increasing training uptake and improving learner outcomes by ensuring that training is better targeted to current job roles, and better recognised by employers.

2 As set out in the Cases for Change, an important aim of these projects is to streamline the BSB Training Package by removing duplicative and superfluous training products that have built up over successive reviews. The recommendations in this document take meaningful, industry-driven steps to address this aim. By way of example, 50% of current BSB units in scope of the Business Enterprise Skills project receive less than 1,500. enrolments each year. A collection of training products that are present in the current release are recommended for removal from Version of the BSB Training Package.

3 The Business Services IRC (supported by PwC's Skills for Australia ) is acutely aware of the burden that may be borne by users where units of competency are deleted from the national register. With the commitment to minimising user disruption at front of mind, it is recommended that these BSB units of competency are superseded as a means of removal, and only to be deleted where there is no suitable alternative product replacing unit content. The impact of this approach is that the unit will continue to exist on the national register.

4 Other IRCs may continue to list the superseded unit in their own training package qualifications for as long as it continues to serve their industry's needs, and standard transitional arrangements will apply to learners that are enrolled in BSB qualifications at the point of release. The units that are recommended for removal from the Training Package have been marked Supersede' throughout this document. Matthew Teluk Business Services Industry Lead PwC's Skills for Australia 2. [DRAFT FOR CONSULTATION]. Table of contents Section Item Page Project approach Transferable Skills Framework 5.

5 Heatmap of proposed training 6. Section 1 Overview of training product enrolments 7. Business Enterprise Skills project: Summary by Business Enterprise Skills stream Summary of training product 1. Business Competence 8. recommendations 2. Critical Thinking & Problem Solving 17. 3. Social Competence 21. 4. Data Literacy 26. 5. Digital Competence 28. Detailed recommendations by Business Enterprise Skills stream Section 2 1. Business Competence 32. 2. Critical Thinking & Problem Solving 43. Business Enterprise Skills project: 3.

6 Social Competence 47. Detailed training product 4. Data Literacy 53. recommendations 5. Digital Competence 54. Units to be superseded 56. Detailed recommendations by Technical Skills stream 1. Legal Services 63. Section 3. 1. Conveyancing 71. 2. Human Resources 75. Technical Skills project: 3. Audit and Compliance 84. Training product recommendations 4. Information Services 88. 5. Marketing 99. Section 4 Appendix A - Appendices Full list of proposed units of competency in BSB Training Package Version 109. PwC's Skills for Australia 3.

7 [DRAFT FOR CONSULTATION]. Section 1. Business Enterprise Skills project - Summary of training product recommendations In this Pg. - Transferable Skills Framework 5. - Heatmap of proposed training 6. - Overview of training product enrolments 7. - Summary by Business Enterprise Skill stream 8. 4. [DRAFT FOR CONSULTATION]. Business Enterprise Skills project Project approach - Transferable Skills Framework The Business Services Training Package contains units of competency that support the development of transferable Skills . These transferable (or business enterprise') Skills underpin all roles in the Business Services sector, as well as roles across other industries.

8 Following extensive research and consultation this Transferable Skills Framework was developed. The Framework is intended to represent a taxonomy of transferable Skills that are becoming increasingly demanded by employers, and therefore essential for learners to participate meaningfully in the workforce. In the future, having a strong base of these Skills will be even more important, across a range of different roles and sectors, as people change jobs more frequently and technology continues to change the nature of work. 1 Business Competence 2 Critical Thinking & Problem Solving 3 Social Competence Refer to page 8 Refer to page 17 Refer to page 21.

9 Financial literacy Critical thinking Teamwork / Relationships Entrepreneurship / Small business Skills Personal effectiveness Verbal communication Sustainability Business strategy Written communication Business operations Leadership Project management 4 Data Literacy 5 Digital Competence Refer to page 26 Refer to page 28. Data literacy * Cyber security *. Technology use PwC's Skills for Australia * Not in scope of this review. Included for reference only. 5. [DRAFT FOR CONSULTATION]. Business Enterprise Skills project Project approach - Heatmap of proposed training The IRC's priority when proposing training package updates is the stronger alignment of training to job roles in the Business Services sector.

10 Occupational outcomes are also a key focus of the AISC when prioritising and endorsing training package development work across the system. As set out on the previous page, the transferable Skills that are the subject of this review are increasingly applicable to job roles across the economy. Work to date has focussed on rationalising units of competency in the BSB Training Package. From this point, further consultation will be undertaken to package qualifications and skill sets that best equip learners to move between job roles, and that support and encourage lifelong learning.