Qualitative and Quantitative Methods in Libraries QQML 2013

1 Qualitative and Quantitative Methods in Libraries QQML 2013 Editor Anthi Katsirikou June 4 7, 2013 Rome Italy Imprint Book of Abstracts of the 5th Qualitative and Quantitative International Conference (Rome, Italy: 4 7 June, 2013) Published by: ISAST: International Society for the Advancement of Science and Technology. 1st ed. Editor: Anthi Katsirikou Database Design and Implementation: Ageliki Oikonomou and Aristeidis Meletiou ISBN: 978-618-80698-0-0 All rights reserved. No part of this publication may be reproduced, stored, retrieved or transmitted, in any form or by any means, without the written permission of the publisher, nor be otherwise circulated in any form of binding or cover.

2 Copyright 2013 by ISAST: International Society for the Advancement of Science and Technology. The individual essays remain the intellectual properties of the contributors. Preface It is our pleasure to welcome you in Rome, Italy to the 5th Qualitative and Quantitative Methods in Libraries International Conference (QQML2013) which is organized under the umbrella of ISAST (International Society for the Advancement of Science and Technology). Library and Information Science is continuously expanded and integrated to other sciences, as a result of both theoretical and applied research.

3 The QQML International conference proves this with the continuous enrichment of the content and the expansion of the subject topics. This is the fifth year of the conference organization and two parallel trends are noticed: on the one hand we have repeated participations that present the progress of their research and professional work and we also have new topics. This is the evidence of the dynamics of this conference. The Conference brings together different disciplines for library and information science; it is a multi disciplinary conference that covers the Library and Information Science topics in conjunction to other disciplines ( innovation and economics, management and marketing, statistics and data analysis, information technology, human resources, museums, archives, special librarianship, etc).

4 The papers come from all over the world and referred to every kind of Libraries , so the book helps the readers to have a holistic view on the subject. The conference provides an interesting program containing special and contributed sessions, oral communications, workshops and posters. The contributors are library professionals in a more general sense: professors, researchers, students, administrators, librarians, technologists, museum scientists, archivists, decision makers and managers.

5 The authors come from 65 countries: 27 European, 19 Asian, 9 African, 6 American and 2 Oceania countries. Algeria, australia , Austria, Bangladesh, Belarus, Belgium, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, China, Croatia, Czech Republic, Estonia, Ethiopia, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, India, Iran, Ireland, Italy, Japan, Kenya, Korea, Kuwait, Lithuania, Malaysia, Mexico, Moldavia, New Zealand, Nigeria, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore.

6 Slovakia, South Africa, Spain, Sri Lanka, Sweden, Taiwan, Thailand, The Netherlands, Turkey, Uganda, UK, USA, Virgin Islands, Zimbabwe Acknowledgements We acknowledge the valuable support of Professor Raimondo Manca, La Sapienza University of Rome and Professor Carla Basili, CERIS Rome. Sincere thanks must be recorded to colleagues, friends and partners who worked hard for the conference success and especially the conference committees , speakers and plenary speakers, workshop organizers, authors and reviewers.

7 Finally, we would like to heartedly thank Christos Skiadas, Aggeliki Oikonomou, Iro Tzorbatzaki, Aris Meletiou, Eleni Molfesi and Chiara Faggiolani for their valuable cooperation. Athens, May 2013 Anthi Katsirikou, University of Piraeus Library, Greece Conference committees advisory Committee QQML2013 Prof. Carla Basili, National Council of Research, Italy Albert K. Boekhorst, Universiteit van Amsterdam, Media Studies, Netherlands, University of Pretoria, Dept. Information Science, South Africa Prof.

8 George Bokos, Ionian University, Greece Dr. Alison Brettle, Associate, Editor Evidence Based Library and Information Practice Jerald Cavanagh, Institute Librarian, Limerick Institute of Technology, Limerick, Republic of Ireland Dr. Colleen Cook, Trenholme Dean of Libraries , McGill University, Montreal, Quebec Canada Prof. Peter Hernon, Simmons College, USA Dr. Anthi Katsirikou, University of Piraeus Library Director, Greece Padraig Kirby, Acting Senior Library Assistant, Limerick Institute of Technology, Limerick, Republic of Ireland Denise Koufogiannakis, EditorDinDChief, Evidence Based Library and Information Practice Dr.

9 Martha Kyrillidou, Association of Research Libraries , Senior Director of ARL Statistics and Service Quality Programs, USA Prof. Musoke Maria G. N., Makerere University, Uganda Prof. Lynne M. Rudasill, University of Illinois at UrbanaDChampaign, USA Prof. Christos Skiadas, Technical University of Crete, Greece Dr. Bruce Thompson, Texas A&M University, USA Prof. Sirje Virkus, Tallinn University, Estonia Prof. Teresa Welsh, The University of Southern Mississippi, USA International Scientific Committee Svanhild Aabo (Oslo University College, Norway) Noa Aharony (BarDIlan University, Israel) Melita Ambrozic (NUK Ljubliana, Slovenia) Tatjana Aparac (University in Osijek, Croatia) Nada Arbutina (Belgrade City Library, Serbia) Agnes Hajdu Barat (University of Szeged, Association of Hungarian Librarians, Hungary) Carla Basili (Consiglio Nazionale delle Ricerche, Istituto Ceris, Roma, Italy) Denise A.

10 D. Bedford (Kent State University, USA) Albert K. Boekhorst (Universiteit van Amsterdam, Media Studies, Netherlands, University of Pretoria, Dept. Information Science, South Africa) George Bokos (Ionian University, Greece) Alison Brettle (Associate Editor, Evidence Based Library and Information Practice) Vesna BrujicDOkretic (City University, London, UK) Stella Chatzemari (Technological Educational Institute, Greece) Barbara Coelho Neves (Federal University of Bahia, Library of the Bahia Letters Academy, Brazil) Jenny Craven (CERLIM, Joint editor LWW conference series) Kathy Dempsey (Computers in Libraries , Editor, USA)