QUALITY MANUAL QM0492 ISO/TS16949 SUPPLEMENT I …

1 QUALITY MANUAL QM0492 ISO/TS16949 SUPPLEMENT I REV B Foreword This document defines the QUALITY management system requirements to be applied when processing automotive parts under the automotive standard ISO/TS/16949. This document is supplemental to the Avnet QUALITY MANUAL and must be used in conjunction with that MANUAL when processing automotive parts in an ISO/TS16949 certified facility. When processing automotive parts all QUALITY system requirements defined in the QUALITY MANUAL must be adhered to, as well as the additional requirements defined in this SUPPLEMENT . QM0492 SUPPLEMENT I Page 1 of 20 If this document is printed, it is to be considered uncontrolled and for reference only, it should be checked against the index on the QUALITY Assurance web prior to use Table of Contents Subject Forward Table of Contents ISO/TS Supplemental requirements SUPPLEMENT I Appendix V Programming QUALITY management system Processes ISO/TS16949 Supplemental requirements QUALITY management system requirements General requirements ( QUALITY MANUAL )

2 General requirements - Supplemental Documentation requirements ( QUALITY MANUAL ) Control of Documents ( QUALITY MANUAL ) Engineering specifications - Supplemental Control of QUALITY Records ( QUALITY MANUAL ) Records Retention Supplemental management Responsibility management Commitment ( QUALITY MANUAL ) Process Efficiency - Supplemental Planning ( QUALITY MANUAL ) QUALITY Objectives ( QUALITY MANUAL ) QUALITY Objectives - Supplemental Responsibilities, Authority and Communication ( QUALITY MANUAL ) Responsibility and Authority Responsibility for QUALITY - Supplemental management Representative ( QUALITY MANUAL ) Customer Representative - Supplemental management Review ( QUALITY MANUAL ) General QUALITY management system Performance - Supplemental Review Input Review Input Supplemental Resource management Human Resources ( QUALITY MANUAL )

3 Competence, Awareness, And Training Training - Supplemental Training On-the-Job - Supplemental Employee Motivation and Empowerment - Supplemental Infrastructure ( QUALITY MANUAL ) Plant, Facility and Equipment Planning - Supplemental Contingency Plans - Supplemental Work Environment ( QUALITY MANUAL ) Personnel Safety -Supplemental Cleanliness of Premises - Supplemental QM0492 SUPPLEMENT I Page 2 of 20 If this document is printed, it is to be considered uncontrolled and for reference only, it should be checked against the index on the QUALITY Assurance web prior to use Product Realization Planning Of Realization Processes ( QUALITY MANUAL )

4 Planning of Product Realization - Supplemental Acceptance Criteria - Supplemental Confidentiality - Supplemental Change Control - Supplemental Customer-Related Processes ( QUALITY MANUAL ) Determination Of requirements Related to the Product Customer - Designated Special Characteristics - Supplemental Review Of requirements Related to the Product Review of requirements Related to the Product - Supplemental Organization Manufacturing Feasibility - Supplemental Customer Communication Communication - Supplemental Designs and Development (Manufacturing Process Design Only)

5 Design and Development Planning Multi-disciplinary Approach - Supplemental Design and Development Inputs Manufacturing Process Design Input - Supplemental Special Characteristics - Supplemental Design and Development Output Manufacturing Process Design Output - Supplemental Design and Development Review Monitoring - Supplemental Design and Development Verification Design and Development Validation Design and Development Validation - Supplemental Prototype Programme - Supplemental Product Approval Process - Supplemental Purchasing ( QUALITY MANUAL ) Purchasing Process Regulatory Conformity - Supplemental Supplier QUALITY management system Development - Supplemental Customer Approved Sources - Supplemental Verification of Purchased Product Incoming Product QUALITY - Supplemental Supplier Monitoring - Supplemental Productions and Service Provision ( QUALITY MANUAL )

6 Control of Production and Service Provision Control Plan - Supplemental Work Instructions - Supplemental Verification of Job Set-ups - Supplemental Preventative and Predictive Maintenance - Supplemental management of Production Tooling - Supplemental Production Scheduling - Supplemental Feedback of Information From Service - Supplemental Service Agreement With Customer - Supplemental Validation of Processes For Production and Service Provision Validation of Processes or Production - Supplemental All production processes are validated internally and as requested by customer.

7 QM0492 SUPPLEMENT I Page 3 of 20 If this document is printed, it is to be considered uncontrolled and for reference only, it should be checked against the index on the QUALITY Assurance web prior to use Identification and Traceability ( QUALITY MANUAL ) Identification and Traceability - Supplemental Customer Property ( QUALITY MANUAL ) Customer Owned Production Tooling - Supplemental Preservation of Product ( QUALITY MANUAL ) Storage and Inventory Supplemental Control of Measuring And Monitoring Devices ( QUALITY MANUAL ) Measurement system Analysis - Supplemental Calibration Verification Records - Supplemental Laboratory requirements - Supplemental Internal Laboratory - Supplemental External Laboratory Supplemental Measurements, Analysis, And Improvement General ( QUALITY MANUAL ) Identification of Statistical Tools - Supplemental Knowledge of Basic Statistical Concepts - Supplemental Monitoring and Measurement Customer Satisfaction ( QUALITY MANUAL )

8 Customer Satisfaction - Supplemental Internal Audit ( QUALITY MANUAL ) QUALITY management system Audit - Supplemental Manufacturing Process Audit - Supplemental Product Audit - Supplemental Internal Audit Plans - Supplemental Internal Auditor Qualifications - Supplemental Monitoring and Measurement of Processes Monitoring and Measurement of Processes - Supplemental Monitoring and Measurement of Product ( QUALITY MANUAL ) Layout Inspection and Functional Testing - Supplemental Appearance Items Supplemental Control of Nonconforming Product ( QUALITY MANUAL ) Control of Nonconforming Product - Supplemental Control of Reworked Product - Supplemental Customer Information - Supplemental Customer Waiver Supplemental Analysis of Data ( QUALITY MANUAL ) Analysis and Use of Data Supplemental Improvement Continual Improvement ( QUALITY MANUAL & )

9 Continual Improvement of the Organization - Supplemental Manufacturing Process Improvement - Supplemental Corrective Action ( QUALITY MANUAL ) Problem Solving - Supplemental Error-proofing - Supplemental Corrective Action Impact - Supplemental Rejected Product Test/Analysis Supplemental QM0492 SUPPLEMENT I Page 4 of 20 If this document is printed, it is to be considered uncontrolled and for reference only, it should be checked against the index on the QUALITY Assurance web prior to use QUALITY management system requirements General requirements ( QUALITY MANUAL Section )

10 General requirements - Supplemental When product is sent to subcontractors for additional processing, the subcontractors are audited and approved to ensure customers requirements are met, unless the customer specifies a specific subcontractor to be used. Documentation requirements ( QUALITY MANUAL Section ) Control of Documents ( QUALITY MANUAL Section ) Engineering Specifications - Supplemental Customer drawings, specifications, and/or procedures are reviewed, distributed and implemented when received by the sales organization. This review does not exceed two working weeks and records maintained of the date the change is implemented into production.