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Refund - Death / Illness of Customer - American Airlines …
Nonrefundable Tickets: Death or Illness of Customer Non-refundable tickets cannot be refunded. American Airlines may review for an exception under the following circumstances: In the case of the death of the customer or a traveling companion: With a copy of the death certificate, the tickets(s) will be refunded upon request
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Schedule Change Tickets issued on/after April 8, 2020
saleslink.aa.comSchedule Change – Tickets issued on/after April 8, 2020 Note: If the original ticket was issued prior to April 8, 2020 – see Schedule Change prior to 08APR2020 Index Schedule Change
December 23, 2021 American Airlines
saleslink.aa.comAmerican’s Reservation System • American will keep all impacted tickets active through the March 31, 2022 extended ticket validity • As long as a ticket is active in the airline reservation system a travel agency can view and action in their GDS December 23, 2021
Schedule Irregularity/IROPS Tickets issued on/after April ...
saleslink.aa.comNew Ticket Endorsement Box must indicate the waiver code: IROPS This is the only annotated verbiage required on the new ticket and supersedes the required verbiage for the fare ticketed. Note: if you choose to include the original fare ticket endorsement verbiage; IROPS should appear at the start of the
Unaccompanied Minor Special Services - UMNR
saleslink.aa.comUnaccompanied Minor Special Services - UMNR General Information American provides special services to accommodate children traveling by themselves.
Ticketing Index - saleslink.aa.com
saleslink.aa.comTicketing Index Agency Eligibility Cancel Refund or Void Exchange Canceling an Electronic Ticket PNR Cart Numbers Change Fee Changes to an Electronic Ticket
Ticket Sell Up Exchange - Ticket Change Fee Waiver
saleslink.aa.comTicket Sell Up Exchange - Ticket Change Fee Waiver Overview Waiver Code/Endorsement Requirement Overview Sell up to First, Business or Premium Economy fare type
Bereavement and Critical Illness Exception Requests
saleslink.aa.comSupporting documentation includes death certificate or obituary, proof of relationship, and ticket information Death – Change Fee Waiver In the event of the death of an immediate family
Miscellaneous Charge Orders (MCOs)
saleslink.aa.comwill remain eligible for refund o If the ticket is eligible for a full refund(ie. flight cancellation), the request must be submitted to American Airlines The non-refundable portion will be refunded by voucher in the customer’s name that reflects on the original non-refundable residual MCO
Name Change or Name Correction Restrictions
saleslink.aa.comSep 20, 2016 · The customer's middle name or middle initial is not a requirement for the Name Field in the PNR, ticket or boarding pass. Return to top Infant Name Correction Travel agents may make name change corrections to an infant name field even if the ticketed itinerary contains other airline/codeshare segments.
Basic Economy Frequently Asked Questions (FAQ)
saleslink.aa.comWhat is the carry-on allowance for Basic Economy? Short-haul and Long-haul flights, ... Will customers ticketed on Basic Economy fares be eligible to request Same Day Standby? Effective October 1, 2020, customers ticketed on Basic Economy fares …
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