Registration Guide - Laser Spine Institute

1 Registration Guide Bring this packet to all appointments. This packet belongs to: We're ready to welcome you Now that you've made the decision to reclaim your life, Laser Spine Institute is ready to give you the quality medical care you deserve. Since 2005, we've had the privilege of providing our special blend of compassionate care to more than 75,000 patients . And with each passing year, we've strengthened our commitment to those who seek our care by refining the way we deliver it. From our thoughtfully appointed state-of-the-art facilities to our highly skilled team of surgeons, Laser Spine Institute is dedicated to making the time you spend with us engaging and efficient. It's why we provide those we serve with their very own Care Management Team, infusing respect and dignity as we Guide you on your personalized path to relief.

2 Carrying the burden of chronic neck or back pain is something no one should have to go through alone. That's why we're so grateful you've trusted us to help you regain your life. Your personalized path to relief At Laser Spine Institute , you're never alone on your journey to relief. Here's how our dedicated team of professionals will help you take back your life from chronic neck or back pain. Speaking with your Patient Empowerment Consultant Your consultant will help you understand your care pathway, overcome any concerns you may have, Discuss your path review insurance and financial options and be your Discussion with your dedicated point of contact dedicated Care Team leading up to surgery. This team will conduct your medical Meeting your assessment before highly skilled physicians you arrive, make and surgeons Initial medical screening recommendations regarding which tests You'll undergo a full may be necessary, medical evaluation in our collect your medical state-of-the-art facility records, provide details to ensure it's safe for on travel and schedule you to have surgery in your surgical procedure.

3 Our outpatient setting. Once cleared, you'll meet with a dedicated, board- certified+ surgeon, who is Meet with your surgeon trained in our minimally invasive Spine procedures, to address your specific SURGERY Staying in touch Spine condition and To ensure you are customize your anesthesia healing as planned, your and surgical plan. Our Care Team will check in goal is simple to give with you throughout your you relief from your recovery to monitor your painful condition. path to relief. +. For more information, visit 2. Before you arrive As you prepare for your visit to Laser Spine Institute , know you'll be greeted with the warmest of welcomes, comforting amenities and a state-of-the-art facility that's second to none.

4 See page 17 for the checklist for your visit Our Care Team To ensure your experience is as productive as possible, Laser Spine Institute will provide you with a dedicated Care Team to Guide you on your personalized path to relief. Their goal is to: Conduct your medical assessment Schedule your surgical procedure Assist with travel information Make recommendations regarding which tests may be necessary Collect your medical records What to bring to our facility: Insurance card and Your most recent Copies of your driver's license or MRI or images medical records government issued ID. 3. Our four state-of-the-art facilities 1. Tampa 2. Scottsdale 3. St. Louis 4. Cincinnati 1. 2. 3. 4. 4. Comforting amenities Relax, refresh and refuel in our pleasant lounges where convenient food and beverage options are available for purchase to all our guests during their stay.

5 A place to connect Stay in touch with loved ones by connecting to our Wi-Fi during your time with us. Tampa facility featured on this page 5. Upon your arrival Preoperative appointments Evaluation Upon your arrival at Laser Spine Institute , our team of medical professionals will perform a full physical examination to determine if you can safely undergo surgery in our outpatient facility. During this exam, we'll review your medical history, go over any medications you are taking and discuss prior surgeries. Your exam may include blood work, electrocardiogram (EKG) and additional testing. Testing and imaging Before your minimally invasive surgical procedure, we may require you to have another MRI or more X-rays at our facility or with a local provider.

6 Our medical team will then review your images. In some cases, you may be asked to undergo an additional diagnostic test that will locate the area your pain is coming from so you can enjoy maximum relief. MRI discussion You'll meet with one of our physicians to go over your medical history, document your symptoms and confirm your specific condition. If you are a confirmed candidate for surgery, a surgical order will be issued. Coordination Our Care Team will now review your upcoming appointments. This is the time to ask any questions you may have about our payment agreement, billing process and the filing of insurance claims. Plan to make a full payment to Laser Spine Institute based on the agreed amount at the end of this meeting.

7 6. Surgery day Preparing for surgery Estimated time: 90 minutes On the morning of your surgery, you and your Care Partner will arrive at Laser Spine Institute , receive a warm welcome and be shown where to sign in. You and your Care Partner will then be guided to our preoperative area to meet with your anesthesiologist, surgeon and registered nurse. This team will go over your surgical order and ask you to sign consent forms. We will then escort your Care Partner to our lounge to relax as you get set to take back your life from chronic pain. Our medical staff will administer an IV and prepare you for surgery. See page 16 for Care Partner information Surgery Estimated time: one to four hours, depending on your procedure Our surgical team specializes in making your minimally invasive procedure as seamless as possible.

8 As they take you into the operating room and comfortably position you on the operating table, your Anesthesia Team will consult with your surgeon to customize your anesthetic and monitor your vital signs throughout your surgery. Rest and recovery Estimated time: one to two hours After surgery, you'll be taken to our recovery area where our nurses will monitor your vital signs and provide medications to alleviate any discomfort. Once you feel alert and are able to use the restroom, your Care Partner will be invited to join you as you change into your clothes and begin the discharge process. The two of you will then receive postoperative instructions, including a discussion with your surgeon about your surgical procedure and your future appointments at Laser Spine Institute .

9 7. Recovery After-surgery assessment How are you healing? That's what we'll find out during your appointment 24 to 48. hours after surgery. Here's what you can expect us to do during this visit: Check your surgical dressing Provide more specific recovery instructions per your surgical order Answer your questions After-surgery reminders Remember, the road to relief is a partnership. We help Guide you, and you take the steps to get there. You'll receive detailed postoperative instructions while you're at our facility for your procedure. To make sure you stay the course, we've created this list of simple reminders: Slow down and take it easy. Bend from your hips if you've had a Take your medications as directed.

10 Lumbar procedure. DO NOT bend Stay hydrated by drinking plenty of from your Spine . water. DO NOT reach overhead if you've Limit activity (bending, lifting, twisting) had a cervical procedure. Ask for that applies added weight to the Spine . assistance. Wear your brace for the time Schedule an appointment with your recommended by your surgeon for local Laser Spine Institute clinic or your surgery type. your primary care provider to have your incision checked two weeks after your surgery. 8. Postoperative contact information Have medical concerns relating to your surgical procedure? We're here 24 hours a day, seven days a week to provide answers. We'll call you after surgery to check on your progress and see how we can help.