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Report - HR Metrics Service™

Report Provided by the HR Metrics ServiceHR Metrics ReportSector:Income Change:HR Budget:AllAllAllHR Top Positions:AllAllAllAllRegion:Size:Geogra phic Range:Province:Industry:Workforce Change:AllAllAllComparison Group CriteriaReporting Period 2013 Q1 - January 1 to March 31, 2013 Sample ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 2 of 36 This Report is provided by the HR Metrics Service (HRMS), owned and operated by the British Columbia Human Resources Management Association (BC HRMA).

This report is provided by the HR Metrics Service (HRMS), owned and operated by the British Columbia Human Resources Management Association (BC HRMA). The HRMS is a shared service offering with the Human Resources Management

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1 Report Provided by the HR Metrics ServiceHR Metrics ReportSector:Income Change:HR Budget:AllAllAllHR Top Positions:AllAllAllAllRegion:Size:Geogra phic Range:Province:Industry:Workforce Change:AllAllAllComparison Group CriteriaReporting Period 2013 Q1 - January 1 to March 31, 2013 Sample ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 2 of 36 This Report is provided by the HR Metrics Service (HRMS), owned and operated by the British Columbia Human Resources Management Association (BC HRMA).

2 The HRMS is a shared service offering with the Human Resources Management Association of Manitoba (HRMAM), the Human Resources Professional Association (HRPA)(Ontario), the Human Resources Institute of Alberta (HRIA) and the Saskatchewan Association of Human Resource Professionals (SAHRP).About the Report <RXU UHSRUW LV RUJDQL]HG LQWR WKUHH PDLQ VHFWLRQV DQ $ERXW WKH 5 HSRUW ,QWHUSUHWLQJ \RXU 5 HVXOWV VHFWLRQ WKH WDEOHV RI \RXU UHVXOWVDJDLQVW \RXU FRPSDULVRQ JURXS RUJDQL]HG E\ PHWULFV FDWHJRULHV DQG D OLVWLQJ RI WKH RUJDQL]DWLRQV WKDW PDNH XS \RXU FRPSDUDWRUJURXS 7 KLV UHSRUW SURYLGHV D GHWDLOHG YLHZ RI NH\ +5 PHWULFV UHODWLQJ WR \RXU RUJDQL]

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5 XUWKHU LQIRUPDWLRQ RQ LQWHUSUHWLQJ \RXU VFRUHV LV SURYLGHG LQ WKH +5 0 HWULFV ,QWHUSUHWDWLRQ *XLGH Interpreting Your ResultsShould you have any questions regarding this Report please contact the HR Metrics team @ ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 3 of 36 Total Average Direct Cost of Absenteeism per FTEThe average total direct labour costs per FTE for time not worked due to illness.$334$491$682$954$1,206$74157 Absenteeism RateThe number of work days missed due to illness per Capital Return on InvestmentThe rate of return for each dollar invested in employee pay and benefits.

6 (Based on pre-tax profit.) per FTEThe number of dollars of profit generated per FTE. (Based on pre-tax profit).$357$5,170$14,186$29,242$56,975$ 24,05855 Revenue per FTEThe number of dollars of revenue from operations generated per FTE.$31,017$39,772$52,745$74,574$116,079 $68,56080 Metric Category: ProductivityYour Results Date Range: 2013 Q1 - January 1 to March 31, 2013 Metric NameScore10th25thMedian75th90thAveragenS ample ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 4 of 36 Overtime per Individual Contributor HeadcountThe average number of overtime hours worked by each Individual Contributor.

7 (Based on headcount.) Category: ProductivityYour Results Date Range: 2013 Q1 - January 1 to March 31, 2013 Metric NameScore10th25thMedian75th90thAveragenS ample ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 5 of 36 Benefits as Percentage of Labour CostsThe total cost of benefits as a percentage of the total Labour Cost Expense PercentThe total labour costs as a percentage of total Cost Revenue PercentThe total labour costs as a percentage of organizational Cost per FTEThe average labour cost to the organization for each FTE.

8 $15,051$17,199$20,296$23,803$28,670$21,0 9780 Metric Category: CompensationYour Results Date Range: 2013 Q1 - January 1 to March 31, 2013 Metric NameScore10th25thMedian75th90thAveragenS ample ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 6 of 361st Year Turnover RateThe percentage of employees with less than 1 year of service who left the Day Involuntary Turnover RateThe percentage of new employees leaving the organization on an involuntary basis within 90 days of starting their Day Resignation RateThe percentage of new employees who resigned within 90 days of starting their Day Turnover

9 RateThe percentage of new employees leaving the organization within 90 days of starting their RateThe percentage of positions being actively recruited for at the end of the reporting Category: RecruitmentYour Results Date Range: 2013 Q1 - January 1 to March 31, 2013 Metric NameScore10th25thMedian75th90thAveragenS ample ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 7 of 36 External Hire Rate Management LevelManagers hired externally as a percentage of Manager Hire Rate Executive LevelExecutives hired externally as a percentage of Executive Hire RatePeople hired externally as a percentage of Year Involuntary Turnover RateThe percentage of employees with less than 1 year of service who left the organization Year

10 Resignation RatePercentage of employees with less than 1 year of service who Category: RecruitmentYour Results Date Range: 2013 Q1 - January 1 to March 31, 2013 Metric NameScore10th25thMedian75th90thAveragenS ample ReportHR Metrics Service - Detailed Report material is copyright by HRMS and cannot be shared with a third party or reproduced for financial gain without our written permissionPage 8 of 3625-29 Years Hire RatioThe percentage of employees hired externally who are between the ages of 25 and 25 Years Hire RatioThe percentage of employees hired externally who are under the age of Hire RatioThe percentage of employees hired externally and who are Hire RatioThe percentage of people hired externally who self-identify as coming from a


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