Request for proposal for Selection of Master System ...

1 RFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 1 of 245 Request for proposal for Selection of Master System integrator for implementation of Smart Solutions in Lucknow. Volume 2: Scope of WorkRFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 2 of 245 Table of Contents 1 PROJECT SCOPE OF WORK 4 PREPARATION OF THE PROJECT PLAN & DETAILED TECHNICAL ARCHITECTURE FOR LUCKNOW SMART CITY LIMITED: 6 REQUIREMENT GATHERING STAGE 7 DEVELOPMENT PHASE 8 FINALIZATION AND SUBMISSION OF A DETAILED TECHNICAL ARCHITECTURE 10 OTHER EXPECTATIONS FROM MSI 14 2 LEVEL 1: IMPLEMENT, VIEW & OPERATE 19 ENVIRONMENTAL SENSORS: 19 VARIABLE MESSAGE SIGN BOARD 23 CENTRALIZED COMMAND & CONTROL CENTRE 28 SITE PREPARATION FOR COMMAND CONTROL CENTER, 68 CIVIL AND ARCHITECTURAL WORK 69 FALSE CEILING 69 RAISED FLOORING 69 ELECTRICAL DISTRIBUTION System 69 AIR CONDITIONING AND NATURAL CONVECTION 70 UPS REQUIREMENTS AND FEATURES 70 DIESEL GENERATOR SET 70 ELECTRICAL WORK FOR DATA CENTER (ON REQUIREMENT) 71 FIRE DETECTION AND SUPPRESSION System 71 ACCESS CONTROL System 71 CCTV System 72 WATER LEAK DETECTION System 72 BUILDING MANAGEMENT System 72 RODENT REPELLENT 73 3 LEVEL 2: INTEGRATE & VIEW: 73 E GOVERNANCE: 73 ICT ENABLED SOLID WASTE MANAGEMENT: 74 SMART PARKING: 75 ENERGY EFFICIENT STREET LIGHTING SOLUTIONS: 76 INTELLIGENT TRAFFIC MANAGEMENT System 77 ICT FOR CITY BUS SERVICES 78 CITY SURVEILLANCE 78 UP DIAL 100 80 INTEGRATION OF SCADA SYSTEMS (WATER SUPPLY, SEWERAGE PUMPING STATION ETC.)

2 (FOR FUTURE INTEGRATION) 81 GPS TRACKING OF VEHCILES 81 UNIFIED SMART MOBILITY CARD: 82 BIOMETRIC ATTENDANCE System OF SANITARY WORKERS 83 4 INTEGRATE, VIEW & OPERATE 84 GEOGRAPHICAL INFORMATION System (GIS) & GIS CITY PORTAL 84 LSCL APP (MOBILE APP): 106 RFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 3 of 245 LUCKNOW SMART CITY WEBSITE: 107 5 COMMON COMPONENTS 113 CITY NETWORK 113 DATA CENTER AND DISASTER RECOVERY: 114 DATA SECURITY 145 6 OEM PROFESSIONAL SERVICES FOR PROJECT implementation 161 7 HANDHOLDING AND TRAINING 163 8 PROJECT implementation TIMELINES & DELIVERABLES: 166 9 MSI SCOPE OF WORK: 168 PROJECT MANAGEMENT 169 PROTOTYPE ACCEPTANCE AND FACTORY ACCEPTANCE TESTING 170 HARDWARE SUPPLY AND INSTALLATION STAGE 171 SOFTWARE DEVELOPMENT 171 System INTEGRATION 172 TESTING 172 PILOT DEPLOYMENT 179 THIRD PARTY ACCEPTANCE TESTING, AUDIT AND CERTIFICATION 179 FINAL DEPLOYMENT AND DOCUMENTATION 182 OPERATIONAL System ACCEPTANCE 183 COMPREHENSIVE MAINTENANCE FOR System AND SERVICES 183 10 INTEGRATION OF FUTURE IT INITIATIVES 184 11 PAYMENT TERMS AND SCHEDULE 184 12 ANNEXURE 1: INDUSTRY STANDARDS 185 ANNEX-A (BIOMETRICS STANDARD) 185 ANNEX-B (DIGITAL PRESERVATION STANDARDS) 190 ANNEX-C (LOCALISATION AND LANGUAGE TECHNOLOGY STANDARD) 193 ANNEX-D (METADATA AND DATA STANDARDS) 196 ANNEX-E (MOBILE GOVERNANCE) 198 ANNEXURE-F (GIGW) 208 ANNEX-G (OPEN APIS) 214 ANNEX-H (INTERNET OF THINGS) 217 ANNEXURE-H (DISASTER MANAGEMENT) 220 13 ANNEXURE 2 (CONTROL & COMMAND CENTRE) 221 14 ANNEXURE 3.

3 TEMPORARY LOCATION FOR COMMAND & CONTROL CENTRE: 241 15 ANNEXURE 4: LOCATIONS FOR ENVIRONMENTAL SENSORS 242 16 ANNEXURE 5 LOCATION FOR VARIABLE MESSAGE SIGN BOARDS: 243 RFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 4 of 245 17 ANNEXURE 6 FUNCTIONAL & TECHNICAL REQUIREMENT SHARED BY LMRC FOR UNIFIED METRO CARD244 1 Project Scope of Work Lucknow Smart city Limited intends to select a Master System integrator (MSI) for city of Lucknow by following competitive bidding process to design, develop, implement and maintain the Smart City System for a period of five years after Go Live date. This document contains the following details: a) Scope of work that will be assigned to the MSI as part of this project b) Other terms and conditions of the envisaged Smart City System mentioned in the RFP document. MSI will develop a Command & Control Centre as Integrated Smart City System for Lucknow comprising of below components/level: 1.

4 Level1: implementation , View & Operate 1. Environmental Sensors 2. Variable Message Sign Boards 3. Integrated Command & Control Centre (ICCC) 2. Level 2: Integration & View 1. E-governance (IGRS, PGRS, Property Tax etc.) 2. ICT Enabled Solid Waste Management System 3. Smart Parking (for future integration) 4. Energy Efficient Smart Street Lighting Solution (for future integration) 5. Intelligent Traffic Management System (for future integration) 6. ICT for City Bus Services (for future integration) 7. City Surveillance 8. UP Dial 100 RFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 5 of 245 9. Integration of SCADA Systems (Water Supply, Sewerage Pumping Station etc.) (for future integration) 10. GPS Tracking of Vehciles 11. Unified Smart Mobility Card 12. Biometric Attendance System of Sanitary Workers 13. Any Other City Level Initiative. 3. Integrate, View & Operate 1. Geographical Information Systems (GIS) & GIS City Portal 2.

5 LSCL App (Mobile App). 3. Lucknow Smart City Website ( ) Main objective of the project is to break Silos in the city with in the departments and across the departments. Also to install appropriate check points for solutions implemented, so that the services delivered to the public are at most satisfaction of public. The bidders shall be responsible to carry out the detailed survey prior to submission of bid for the complete solution component requirement in order to finalize infrastructure requirement, network bandwidth, requirement, operational & administrative challenges etc. The subsequent sections detail out the solution and scope with respect to each of the solution component. The MSI shall note that the activities defined within scope of work mentioned are indicative and may not be exhaustive. MSI is expected to perform independent analysis of any additional work that may be required to be carried out to fulfil the requirements as mentioned in this RFP and factor the same in its response.

6 More specifically, the following will be the activities to be carried out by the selected Bidder: 1. Project Planning, execution and Management. 2. Assessment and Gap analysis of requirement for all smart city components under scope. 3. Solution Design, System Customization and development for all components mentioned in this volume. 4. Survey and collections of the data for the various proposed components from the various stakeholders, authority will help in necessary documentation and support for getting the data required by the MSI. 5. ICT items Procurement, deployment and commissioning. RFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 6 of 245 6. Site Preparation including required civil work (The MSI shall at the time of providing his feasibility report provide the list of civil infrastructure work required and provide a detailed estimate. The estimate prepared shall be as per the prevailing Schedule of Rates and for items not available in the SOR, Data Rate shall be worked out.)

7 The Client/Authority shall accord approval for the same prior to commencement of work), LAN Networking. 7. Application and general awareness Training 8. Business Process Reengineering for the selected applications/ services, if required 9. STQC Certification, It has to be carried out by MSI on his own cost before the GO-Live. 10. UAT & Go live 11. Capacity Building 12. Technical Support 13. Operation & Maintenance (O&M) for 5 Years after complete System go live date. Preparation of the Project Plan & detailed Technical Architecture for Lucknow Smart City Limited: After signing of contract, the MSI needs to deploy the team proposed for the project at site during development phase to ensure that a Project Inception Report is submitted to Lucknow Smart City which should cover following minimum aspects: a) Project Charter, Project concept understanding b) Names of the Project Team members, their roles & responsibilities c) Approach & methodology to be adopted to implement the Project (which should be in line with what has been proposed during bidding stage, but may have value additions / learning in the interest of the project) d) Define an organized set of activities for the project and identify the interdependence between them.

8 E) Establish and measure resource assignments and responsibilities f) Highlight the milestones and associated risks g) Responsibility matrix for all stakeholders h) Communicate the project plan to stakeholders with meaningful reports. i) Measure project deadlines and performance objectives. j) Detailed Project Plan, specifying dependencies between various project activities / sub-activities and their timelines. k) Define Project Progress Reporting Structure which should cover the following parameters: RFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 7 of 245 i. Cumulative deviations from the schedule date as specified in the finalized Project Plan ii. Corrective actions to be taken to return to planned schedule of progress iii. Proposed revision to planned schedule provided such revision is necessitated by reasons beyond the control of MSI iv. Support needed v. Highlights/lowlights vi.

9 Issues/Concerns vii. Risks/Show stoppers along with mitigation After submission of the Inception report the MSI is expected to have an introductory meeting with all the stakeholders involved in the project for discussing the details in project implementation plan and the support required from the various stakeholder s in-terms of integration and implementation and data collection. The Lucknow Smart City Limited will arrange such types of meetings time to time on requirement basis. Requirement Gathering Stage The MSI shall conduct the detailed assessment of the business requirements and IT Solution requirements for Integrated Command & Control Centre as mentioned in this RFP. Based on the understanding and its own individual assessment, MSI shall develop & finalize the System Requirement Specifications (SRS) in consultation with Lucknow Smart City Limited. MSI will consult city SPV and other relevant stakeholders.

10 While doing so, MSI at least is expected to do following: i. MSI shall study and revalidate the requirements given in the RFP with Lucknow Smart City Limited and submit as an exhaustive FRS document. ii. MSI shall translate all the requirements as captured in the FRS document into SRS. iii. All the documents created for Lucknow City ICCC will be submitted to LSCL for review and approval. iv. MSI shall develop and follow standardized template for requirements capturing and System documentation. v. MSI must maintain traceability matrix from SRS stage for the entire implementation . vi. MSI must get the sign off from user groups formed by Lucknow City SPV. RFP for Master System integrator for implementation of Lucknow Smart City Solutions Page 8 of 245 vii. For all the discussion with Lucknow Smart City Limited and its team, MSI shall be required to be present at Lucknow Smart City office with the requisite team members.