Request for Proposal - GGRC

1 Request for Proposal For ANTIVIRUS SOLUTION, MAIL SERVER SECURITY AND SERVER SECURITY At Gujarat Green Revolution Company Limited Strictly Private & Confidential All Tenders to be addressed to: Manager Systems Department Gujarat Green Revolution Company Ltd Fertilizernagar -391 750, Dist. Vadodara, Gujarat, India Tender No. GGRC/SYSD/AntiVirus/RFP/2017 Tender Issue Date 01/Aug/2017 Pre-Bid Meeting Date and Time 08/Aug/2017 14:00 Hrs. Pre-Bid Meeting Venue GGRC Conference Room Last Date for technical bid with EMD submission online as well as physical 16/Aug/2017 17:00 Hrs.

2 Last Date for commercial bid submission (Online only) 16/Aug/2017 17:00 Hrs. Contact Person 9979853483 Private and Confidential Table of contents 1. Eligibility Criteria 4 2. Tender Bids 6 Invitation 6 Submission 6 Pre-Bid Meeting 7 Bid opening 8 Tender Evaluation Methodology 8 Disclaimer 8 3. Scope of Work 9 Supply, Installation, Configuration & Implementation 9 Configuration & Associated Services 10 Delivery terms 10 Support for Security Solution 10 Technical Bid 11 Commercial Bid 11 Training 11 Discipline 11 4. Contractual Agreements 13 Non-Disclosure Agreement 13 Earnest Money Deposit (EMD) 13 Performance Bank Guarantee 13 Service Level Agreement 13 Payment 14 Termination of contract 14 Intellectual Property 14 Force majeure 15 SETTLEMENT OF DISPUTES AND ARBITRATION: 15 GOVERNING LAWS AND DISPUTES: 15 Private and Confidential Request for Proposal - Supply, Installation, Configuration and Implementation of Antivirus Solution with extra Anti Ransomware , Mail Server and Server protection - 4 1.

3 Eligibility Criteria The eligibility criteria for invitation of bids are mentioned below. Only those Bidders, who satisfy all the eligibility criteria as mentioned herein below, may respond. Document in support of all eligibility criteria are required to be submitted along with technical bid. Sr. No Criteria Compliance (Yes/No) Proof to be Submitted 1. The Bidder should be the Original Equipment Manufacturer (OEM) or authorized highest efficiency partner of OEM Documentary Proof to be submitted of OEM or Documentary proof of Authorized Highest Efficiency Partner letter issued by OEM authorizing Partner for valid period of Quotation 2. Bidder must have back to back support relation with the OEM s whose products are proposed by the Bidder to GGRC Manufacturers Authorization Form / Letter must be submitted along with the bid.

4 3. The Bidder should be a firm / company registered in India with minimum five years of presence in India. Certificate of Incorporation to be provided. Proof of orders of similar nature over a period of last five years. 4. The Bidder must have posted a gross profit in each of the last five years from Indian operations. Certified Copies from the Company Secretary for last five years. Balance sheet for last five years. 5. The OEM should be in the business of providing antivirus, Server Security and email security solution for at least five years as on date of this tender. Certification/Undertaking letter from OEM is to be submitted clearly mentioning the details and projects where solution is implemented and providing support.

5 6. The Bidder should have supplied and deployed the solution mentioned in this RFP to at least three Government Organizations in India with more than 200 users and end devices. Documentary proof should be provided in support like order copy/contract copy/certificate from customer. 7. The OEM solution offered by the Bidder should have been deployed at minimum 4 locations for at least one Government Organizations network in India. Documentary proof should be provided in support of installation base like order copy/contract copy/certificate from customer Private and Confidential Request for Proposal - Supply, Installation, Configuration and Implementation of Antivirus Solution with extra Anti Ransomware , Mail Server and Server protection - 5 8.

6 The Bidder must have an office setup in Vadodara / Ahmedabad, Gujarat. List of Support Centers in Baroda / Ahmedabad to be provided. 9. All Licenses/devices that is supplied should be genuine and legal. Bidder shall provide in writing an indemnity that all the Licenses/devices proposed in this bid is legal. 10. The Bidder shall not quote for the products, whose End of sale/ End of Support has been declared by the OEM and the certificate assuring the same has to be submitted with product having minimum support life for 5 years from date of purchase Bidder to provide the following documents: Certificate from the OEM assuring that the proposed Solution has not reach end-of-life and end-of-support.

7 Authorization letter of the OEM stating the product has the most recent/stable version of the operating system that is to be installed at the site. Authorization Letter of the manufacturer stating the product has the most recent/stable Hardware device that is to be installed at the site for all the solution. 11. The Solution proposed, as per Tender RFP Specs, has to be end to end from single OEM Documentary Proof to be submitted. 12. The OEM of the proposed solution, has to be in top 3 in leaders quadrant in Gartner / IDC / NSS Lab reports Documentary Proof to be submitted. Private and Confidential Request for Proposal - Supply, Installation, Configuration and Implementation of Antivirus Solution with extra Anti Ransomware , Mail Server and Server protection - 6 2.

8 Tender Bids Invitation Gujarat Green Revolution Company Ltd (hereafter referred to as GGRC) invites sealed tenders comprising of Technical bid and Commercial bid from experienced OEM(Original Equipment Manufacturer) or their certified/authorized running gold partner Bidders having proven capabilities in supply, installation, configuration, maintenance, support and Implementation of Antivirus, Email Security and Separate Server Security solutions. Hereinafter in the document, all the Solution mentioned above will be referred to as Security Solution. The bid documents should be strictly as per the following terms and conditions: 1. The Tender must be apply online through 2.

9 The Tender document is available for all Bidders and it can be downloaded from or from 3. The bid, correspondence and supporting documents should be submitted in English. 4. The Bids should be addressed to: Manager Systems Department Gujarat Green Revolution Company Ltd Fertilizernagar -391 750, Dist. Vadodara, Gujarat, India 5. The Bid document shall be in two parts viz. Technical Bid & Commercial Bid. 6. The Bidders should take care of submitting the bids properly filed so that the papers are not loose. The bid documents should be properly numbered and submitted in a file in proper manner so that the papers do not bulge out and tear during scrutiny and as per the order given.

10 7. The Technical Bid will be evaluated first for technical compliance mentioned in Annexure B of this RFP. Commercial Bid of only those Bidders who have qualified as per the technical specifications as mentioned in Annexure B , will be requested and opened by GGRC. 8. GGRC is not responsible for non-receipt of response to RFP within the specified date and time due to any reasons. 9. No bid will be modified after the target date & time for submission of bids. 10. No Bidder shall be allowed to withdraw the bid at the time of submission. 11. Bids once submitted shall not be returned to the Bidder in future. Submission 1. The bidders shall have a valid Class-III digital signature certificate for participation in the online tender.