Request for Proposal (RFP) for engagement of …

1 Request for Proposal (RFP) for engagement of Consulting Agency for e-Governance of Civil Aviation (e-GCA) Project of Directorate General of Civil Aviation (DGCA) File No.: AV25013/23/ 2017 -IT RFP - engagement of Consulting Agency for eGCA 2 Glossary CEC Consultancy Evaluation Committee CEO Central Examination Organization, DGCA CPP Portal Central Public Procurement Portal ( ) CVC Central Vigilance Commission DC Data Centre DGCA Directorate General of Civil Aviation DRC Data Recovery Centre eGCA e-Governance of Civil Aviation EMD Earnest Money Deposit EOI Expression of Interest FRS Functional Requirements Specifications (as elaborated in the guidelines on the matter by MEITY with document identifier Refer latest version as available at ) GFR General Financial Rules, 2017 GoI Government of India ICT Information and Communication Technology MEITY Ministry of Electronics and Information Technology, Government of India O&M Operations and Maintenance PBG Performance bank Guarantee PFMS Public Financial Management System (By office of controller general of accounts, Ministry of Finance (MoF)) QCBS Quality cum Cost Based Selection RFP Request for Proposal SOW Scope of Work SI System Integrator SRS Software Requirements Specifications (as elaborated in the guidelines on the matter by MEITY in the document with identifier by MEITY Refer latest version as available at ) RFP - engagement of Consulting Agency for eGCA 3 Table of Contents 1.

2 Important dates .. 5 2. RFP Document for Consulting Assignment .. 6 Fact Sheet .. 6 Letter of invitation and Background Information .. 7 Letter of invitation .. 7 Project Background .. 8 Vision, Objectives and Benefits of eGCA Project .. 8 Geographical coverage of the project ..10 About the Department .. 11 Instructions to the Bidders .. 11 General .. 11 Compliant Proposals / Completeness of Response .. 12 Pre-Bid Meeting & Clarifications .. 12 Key Requirements of the Bid .. 13 Preparation and submission of Proposal .. 15 Deviations .. 15 Evaluation process / Selection procedure .. 15 Tender Opening .. 16 Tender Validity .. 16 Tender Evaluation .. 16 Consortiums .. 17 Criteria for Evaluation .. 17 Technical Qualification Criteria .. 17 Financial Bid Evaluation .. 19 Combined Final Evaluation.

3 20 Appointment of Consultant .. 20 Award Criteria .. 20 Right to accept any aroposal and reject any or all Proposal (s) .. 20 Notification of Award .. 20 Performance Guarantee .. 21 Signing of Contract .. 21 Signing of the Integrity Failure to Agree with the Terms and Conditions of the 21 Fraud and Corrupt Practices .. 22 Conflict of Interest .. 23 RFP - engagement of Consulting Agency for eGCA 4 Scope of Work .. 24 Deliverables & Timelines .. 32 Payment Schedule .. 34 Support to be provided by DGCA .. 34 Change Request .. 35 Compliance to Guidelines .. 35 Appendix I: Technical Bid Templates Appendix II: Fnancial Proposal Templates Appendix III: DGCA Organization Manual Appendix IV : Agreement Template Appendix V : Integrity Pact Template RFP - engagement of Consulting Agency for eGCA 5 1.

4 Important dates Activity Details 1. Start date of issuance of RFP document 2. Last date for Submission of Queries , 1800 Hrs 3. Pre-Bid Conference , 1100 Hrs 4. Issue of response to Pre-Bid Queries , 1800 Hrs 5. Last date and time for RFP Submission , 1500 Hrs 6. Date and time for opening of Technical bids , 1500 Hrs 7. Presentation by Bidders , 1100 Hrs 8. Date and time for opening of Financial bids Shall be intimated 9. Award of Contract Shall be intimated RFP - engagement of Consulting Agency for eGCA 6 2. RFP Document for Consulting Assignment Fact Sheet Clause Reference Topic Section The method of selection is: Combined Quality cum Cost Based Selection - 80:20 (Technical: Financial) Section RFP can be downloaded from and The bidders are required to submit non refundable tender fees of INR 3000/- through Non-Tax Receipt Portal ( ).

5 Section EMD of INR 20 Lakh to be submitted through Non-Tax Receipt Portal ( ). Section The assignment are to be delivered in Phases and modules outlined below: Phase 1: Project Inception, Conceptualisation & Bid Process Management Module : AS-IS Process Mapping and Gap Assessment Module : To-be Analysis and Feasibility Study Module : Preparation of FRS and Request for Proposal (RFP) for SI Module : Bid Process Management, Contract Preparation and process of awarding contracts to SI. Module : Preparation of FRS and Request for Proposal (RFP) for Other Service Providers (DC/DRC, Networking, Connectivity, Digitization) Phase 2 : Program Management Unit (PMU) for project Implementation phase (for Go-Live of complete solution) and award of other contracts Module : Approval of eGCA solution - SRS Module : Approval of eGCA solution - Architecture and design Module :Finalization of FRS and award of contract/ agreement with Other Service Providers (DC/DRC, Networking, Connectivity, Digitization) Module : GoLive of functions pertaining to directorates/ sections/divisions in Group I as mentioned at section (b) Module : GoLive of functions pertaining to directorates/ sections/divisions in Group II as mentioned at section (b) Module.

6 Complete eGCA solution GoLive along with integration of modules developed in module and module in Group III as mentioned at section (b) Phase 3. Operations & Maintenance phase RFP - engagement of Consulting Agency for eGCA 7 Module : Program Management Unit (PMU) for performance monitoring of System, Change Request management during O & M phase Section A pre-Bid meeting will be held on date indicated in the table on Important dates of this RFP. The name, address, and telephone numbers of the Nodal Officer is: Name : Sh. Pawan Kumar, Director Address : O/o Directorate General of Civil Aviation Opposite Safdarjung Airport, New Delhi-110003 Phone No. : 24641450 e-mail ID : Section Proposals should be submitted in English language The duration for the assignment is: Phase 1: 8 Months Phase 2: Synchronized to SI timelines from start of Module to end of Module Phase 3 : Five years from date of end of Phase 2 Section Taxes: As per applicable prevailing GST.

7 Section Proposals must remain valid for 120 days after the submission date reflected in the table on important dates. Section Bidders must upload and submit only on the eProcurement portal at all the items (documents), as per the folder structure specified on the e-Procurement portal. Section Proposals submitted after the stipulated date will not be accepted by the e-Procurement portal. Letter of invitation and Background Information Letter of invitation a) In accordance with Para-2 of EOI floated on CPP Portal (https://www. eprocure. ) vide Tender ID 2017_DGCA_248871_1 dated , DGCA invites responses ( Proposals ) only from the following shortlisted Consulting agencies ( Bidders ): Deloitte Touche Tohmatsu India LLP Ernst and Young LLP Grant Thornton India LLP KPMG Advisory Services Private limited Price Waterhouse Coopers Pvt.

8 Ltd b) This Request for Proposals (RFP) is for e-Governance consulting services as described in Section of this RFP, Scope of Work ( the Services ). DGCA is the Nodal Agency for this public procurement. c) Any contract that may result from this public procurement competition will be issued for a term as reflected in the fact sheet at section 2 of this RFP. d) DGCA reserves the right to extend the Term for a period or periods in spell of RFP - engagement of Consulting Agency for eGCA 8 months on the same terms and conditions. The cumulative time period of all extensions for phase 1 and Phase 3 taken together (excluding extensions for phase 2), by consulting agency, shall not exceed 12 months. It is evident that the timeliness for Phase 2 for the agency is dependent upon the timelines of activities listed therein, which are, be performed by the SI.

9 Therefore, the time period for Phase 2 for consultant would automatically get extended and be synchronized with timelines and extension, if any, of the SI s contract. Accordingly no separate and explicit extension is required for the consulting agency in Phase 2. e) Proposals must be received not later than time, date and mode mentioned in the Fact Sheet. Proposals that are received after the deadline will not be considered in this procurement process. Project Background The Directorate General of Civil Aviation (DGCA) is a regulatory body in the field of Civil Aviation in India. It is responsible for regulation of air transport services to/ from/ within India and enforcement of civil aviation regulations. It also interfaces with all the regulatory functions of International Civil Aviation Organization.

10 DGCA has several directorates and divisions under its purview to carry out its functions and services. Existing processes and functions performed by them are to a great extent paper based/ manual in nature and result in tedious paperwork and information redundancy. The DGCA performs many important, process oriented and paper work intensive functions which are critical for safe and efficient air travel throughout India. The details about DGCA are available at website Currently most of the work, business processes and the services provided to the internal and external stakeholders are done manually and are not IT enabled, which puts significant constraints on DGCA officials for timely processing of various activities. It is with this view and a strong desire to provide efficient, effective and speedy services to the stakeholders that DGCA has embarked on the eGCA project.