Request for Proposals For Internet Service …

1 Request for Proposals For Internet Service provider (ISP). The City of Colville is seeking Proposals to increase bandwidth to seven (7) of its city buildings/departments. Our contracted IT provider has evaluated the current Internet connections and has made recommendations for improving those connections. The City is looking to partner with vendors that can provide business level Internet access services for seven (7) City facilities. The City is also willing to entertain and evaluate those that can offer bundled services that may include Telephone along with their Internet access. Vendors are asked to submit their Proposals for each location separately listing the different options available to that location.

2 As a government agency a sound robust Internet access Service is required to serve as the foundation for future Colville City WAN and LAN connectivity and vendors will be required to provide priority levels for repairs and services that will allow the City to maintain its availability in support of government operations. We are interested in centralizing access and processes into City Hall in the near future for key software and applications such as, but not limited to, electronic timesheets or file sharing. Proposers are also encouraged to propose alternative solutions, designs and/or systems capable of providing the required services , preferably at a reduced cost. Specifications: a) ISP shall provide at minimum the recommended connections as listed in the attachment titled "City of Colville Internet Service Recommendations".

3 B) ISP shall provide a static IP address for locations accessing the Internet . c) ISP shall provide bandwidth 24 hours per day, 365 days per year. d) ISP shall have network engineering support 24 hours per day, 365 days per year. e) ISP shall maintain network monitoring capability and notification to the City at the point of any disruption of Service . f) ISP shall provide web-based bandwidth utilization reporting. g) ISP shall install all services and equipment included in proposal . h) ISP shall guarantee quality of Service - minimum uptime 99% per month with documented discounts given for outages exceeding 4 hours. The City does allow for pre-arranged outages during off-hours for vendor maintenance.

4 I) ISP shall state the number of calendar days in which to substantially complete the project. Time is of the essence of the contract. j) ISP shall identify sub-contractors (if any) along with qualifications in the proposal . Pricing a) Pricing shall be quoted as a cost per month inclusive of any fees and taxes. b) Detail costs for setup/installation per facility. Evaluation Process The City will evaluate Proposals based on best value including relative merit, risk and value for the City. Selection shall be based on a combination of responsiveness, cost, experience, references, and time frame to deliver Service . Award shall be made to the qualified bidder whose proposal is most advantageous to the City with price and other factors considered.

5 The City intends to initiate services as soon as practicable. Note: There is a current contract in place for ISP Service at the Public Works and Street Department through 11/19/2016. For those buildings the new Service would not begin until 11/20/16. The City plans to enter into an agreement for one year with the option to renew for four (4) subsequent years if advantageous to the City. The City reserves the right to negotiate with any vendor. The successful vendor(s) may be asked to participate in negotiations and be asked to make revisions to their Proposals based on these negotiations. The City is not obligated to accept the lowest cost or any other proposal . The City may cancel the procurement at any time or reject any or all Proposals in whole or in part choosing services from differing vendors that fit the needs and connectivity requirements for each City facilities connection.

6 proposal Submissions All Proposals must be itemized and include the per unit and total extended cost of items. Any and all delivery, shipping, and insurance charges must also be listed. Where the quantity purchased effects the price per unit, the vendor is to indicate the price break points in relation to the number of units. Alternatives, variations and exceptions must be clearly stated. All Proposals must include up to two (2) pages with information pertaining to the company, qualifications and experience. All Proposals must include three (3) business references preferably with at least one (1). being with a municipality of like size. This RFP does not commit the City to award a contract, to pay any costs incurred in the preparation of a response to this Request , or to procure or contract for services or equipment.

7 In submitting a proposal , each vendor represents that they have read and understand these requirements. Bid Packages Sealed Proposals must be clearly marked "RFP - ISP" and received by the office of the City Clerk, Holly Pannell, at City Hall located at 170 S. Oak Street, Colville, Wa. 99114, no later than 12:00 noon on November 9, 2015. No Proposals will be accepted by facsimile. The City of Colville assumes no responsibility for delays caused by the Postal Service or any other delivery Service to include email. Late Proposals will not be accepted. The awarded vendor(s) to include sub-contractors will be required to register as a business in Colville. This pertains to any business selling a product or providing a Service of any kind, even if the business location is not within the city limits.

8 Fees due to the City will be required payment prior to execution of contract. Applicants must also provide a statement from the Department of Revenue stating no taxes are due. The City does not employ a staff member to provide IT services . Requests for clarifications may be directed to City Council member Nancy Foil: nancvfoll(S) no later than October 27, 2015. City of Colville Internet Service Recommendations City Hall-170 S. Oak 11 employees Current Speed: Mbps Recommendation: Minimum of 10 Mbps Download / 3 Mbps Upload / (Bridged / Transparent) Static IP. Fire Department-293 E. 1st 3 part-time officer volunteers Current Speed: 1 Mbps Recommendation: Minimum of 3 Mbps Download / 1 Mbps Upload / (Bridged / Transparent) Static IP.

9 Police Department - 147 E. Astor 12 employees Current Speed: Mbps Recommendation: Minimum of 10 Mbps Download / 3 Mbps Upload / (Bridged / Transparent) Static IP. Parks & Recreation - 356 E. Dominion 3 employees plus seasonal workers Current Speed: 1 Mbps Recommendation: Minimum of 3 Mbps Download / 1 Mbps Upload / (Bridged / Transparent) Static IP. Street Department - 404 W. 10 (current building destroyed in recentfireto be re-built in spring 2016). There is an Ethernet cable buried between the building site and the connect point in the public works (water department) building. 3 employees Current Speed: Unknown bridge speed to Water Department for shared connection Recommendation: wireless Bridge from Public Works (Water Department) to Street Department building.

10 WWTP-353 Louis Perras Rd. 2 employees plus seasonal workers Current Speed: 2 Mbps Recommendation: Minimum of 3 Mbps Download / 1 Mbps Upload / (Bridged / Transparent) Static IP. Public Works (WaterDepartment) 1044 N. Lincoln 11 employees Current Speed: 5 Mbps Recommendation: Minimum of 8 Mbps Download / 5 Mbps Upload / (Bridged / Transparent) Static IP. 2015 RFP for ISP. November 9, 2015. All rates are per month Desert Winds Wireless/ Internet Xpress Century Link ISP w/ recommended bandwidth + static IP; MPLS with MPLS with Adtran City Requested Recommended full 100% Service Adtran routers; routers; Internet ;. 10 mbps/3 15 mbps/io uptime, no equipment Internet SIP voice City Hall $ $ $ $ $ 15 mbps/15.