Request for Proposals NJ Integrated Eligibility System ...

1 Request for Proposals NJ Integrated Eligibility System independent verification & validation (IV&V) Rowan University RFP 19-15 Rowan University The Office of Contracting & Procurement 201 Mullica Hill Road Glassboro, NJ 08028 Bunce Hall, Suite #208 Phone: Email: 1 Table of Contents Bid Specifications Administrative Information & Schedule of RFP Events 2 Required Procurement Documentation 3 Introduction, Project Background, Contractor Qualifications, Scope of Work 4 Pricing 11 Term 11 Procedural Requirements & Amendments 11 Vendor Personnel 12 Submission Requirements 12 Submission Instructions 14 Evaluation & Selection Criteria 15 Deliverables & Fees 16 Proposal Page 18 Terms & Conditions: Specific to Rowan University 19 Specific to New Jersey State Law 24 Specific to New Jersey State Law & by Contractors Based on Contract Type 28 Specifically Related to all Contracts Funded, in Whole or in Part, by Federal Funds 29 2 Administrative Information Institution Contacts: All questions should be submitted via email with the subject heading: 19-15 RFP NJ Integrated Eligibility System independent verification & validation (IV&V) Inquiries will not be accepted by telephone.

2 Questions or inquiries should be sent to All questions submitted will be answered on the Contracting & Procurement Department website on the date indicated below. Questions regarding opening documents or accessing items on the website should be addressed to: Karen James Office of Contracting and Procurement E-mail: Due Date: Submissions must be received no later than October 23, 2018, at 2:00 pm in the Rowan University Procurement Department located at Rowan University, Bunce Hall Suite #208, 201 Mullica Hill Rd, Glassboro, NJ 08028. In order to be considered for the award, all submissions must be received at the appropriate location by the required time. Any package not received on time at the noted location may be rejected. Refer to the Submissions Requirements section of this document for further details.

3 Schedule of RFP Events: Request for Proposals Issued October 02, 2018 Questions Due October 09, 2018 Answers Posted to the website October 16, 2018 Submissions Due October 23, 2018 @ 2:00 pm 3 Required Procurement Documents & Bidder s Checklist The documents as listed below are Procurement documents mandated by State regulation and University policy. All documents as listed must be included with your submission package in order for your proposal to be deemed responsible for this offering. Please direct any questions you may have on the above to the assigned buyer for this project. Document Submission Checklist 1 Proposal Page & Pricing Sheets 2 Proof of Ability to Obtain Required Insurance 3 Acknowledgement of Receipt of Addenda (if any issued) 4 Ownership Disclosure 5 Ch51 Contractor Certification and Disclosure of Political Contributions Public Law 2005 6 Ch271 Vendor Certification & Political Contribution Disclosure Form 7 Non-Collusion Affidavit 8 New Jersey Business Registration Certificate Vendors can check the status of their BRC here.

4 9 Taxpayer Identification Request (W-9 Form) 10 Exhibit A Mandatory EEO Language for Goods, Professional Services & General Service Projects 11 EEO/AA Evidence Disclosure 12 Exhibit B Mandatory Equal Opportunity Language 13 Rowan University Minority, Female & Small Business Contractors 14 New Jersey Policy Prohibiting Discrimination in the Workplace & Model Procedures for Internal Complaints Alleging Discrimination in the Workplace, and Acknowledgement of Receipt. 15 Disclosure of Investment Activities in Iran 16 Macbride Principals Form 4 I. INTRODUCTION A. Purpose Rowan University School of Osteopathic Medicine (Rowan SOM), is seeking Proposals to procure an independent verification and validation (IV&V) services related to the agile implementation of modules and enhancements to the Division of Medical Assistance and Health Services (DMAHS) New Jersey FamilyCare Integrated Eligibility System project (NJ FamilyCare IES), as required by the Centers for Medicare and Medicaid Services (CMS).

5 B. Objective The objective of this RFP is to execute a contract with a Contractor that has had previous experience with projects implemented using the agile methodology and is qualified to perform the services set forth in this RFP. The term of any resulting contract is anticipated to be for one year, from October 1, 2018 until September 30, 2019, with the option for one year extensions as long as the project development continues. This RFP does not obligate Rowan SOM to award a contract or complete the project, and Rowan SOM reserves the right to cancel the solicitation if it is considered to be in its best interest. All costs incurred in responding to this RFP will be borne by the responding contractor. This RFP provides background information and describes the services desired by Rowan SOM.

6 It delineates the requirements for this procurement and specifies the contractual conditions required by the State. C. Timeline The table below indicates important dates. Rowan SOM reserves the right to revise the dates according to project, funding and contract execution schedule: Timeline Description Target Date (Estimated) Anticipated Selection of Successful Responder(s) October November 2018 Anticipated Start of Contract November 01, 2018 Anticipated End of Contract September 30, 2020 Anticipated Extensions One-year possible extensions II. PROJECT BACKGROUND A. Project Overview and Status The New Jersey FamilyCare Integrated Eligibility System project (IES), the project , is the New Jersey Medicaid Eligibility and Enrollment (E&E) solution that was implemented DMAHS, the State Medicaid Agency, as a mitigation strategy to meet the requirements of the Affordable Care Act (ACA).

7 The project has since been transitioned from mitigation and now also includes consolidating and standardizing applications for health coverage under Medicaid and replaces many antiquated systems. The overall purpose of the NJ FamilyCare IES Project is to: 1. Improve the health outcomes of eligible clients by providing timely access to health coverage. 2. Increase enrollment of eligible clients by developing a System that allow for ease in application as well as in the submission of required documentation. 3. Advance the principles of the Medicaid Information Technology Architecture (MITA) framework. 4. Significantly reduce Medicaid Eligibility and enrollment error rates. 5. Improve managerial oversight of the Medicaid programs. 5 6. Improve capacity and eliminate backlogs by increasing worker efficiencies. 7.

8 Significantly improve overall client satisfaction through electronic verification of client information resulting in timelier Eligibility determination process. 8. Meet CMS requirements for enhanced funding and meet all federal and state regulatory requirements. B. Agile Project Approach The NJ FamilyCare IES project is using agile methodology to deliver modules utilizing iterative software development with the fundamental values as below. 1. Individuals and interactions over processes and tools. 2. Working software over comprehensive documentation. 3. Customer collaboration over contract negotiation. 4. Responding to change over following a plan. 5. Phased deployments to enable new functionality as it becomes available and limit big bang risks. 6. Automated regression testing to allow for thorough regression testing for weekly or monthly updates to production.

9 Following this approach method increases the frequency of feedback loops and delivery cycles. The iterative software development methodology and framework is a combination of agile paradigms. New Jersey does not use the traditional scrum process and more closely follows the Extreme Programming (XP) model ( ). Using agile paradigms allows the team to develop the iterative and incremental development framework. Incorporating XP in the project development advocates frequent "releases" in short development cycles, which is intended to improve productivity and introduce checkpoints at which new customer requirements can be adopted. The effectiveness of this approach over the standard waterfall project management method is evidenced by the NJ FamilyCare IES project being able to successfully implement the modules and enhancements in quick succession contributing to the project s efforts to successfully comply with the requirements of the Affordable Care Act.

10 Utilizing this agile and modular approach, the project currently includes the implementation of the following functionality and planned enhancements. Operational: 1. Development and deployment of the NJ FamilyCare Worker Portal module within the NJ FamilyCare IES cloud solution. 2. Interfacing and deployment of the Modified Adjusted Gross Income in the cloud (MitC) to the NJ FamilyCare IES cloud solution. 3. Development and deployment of an Integrated screening module for NJ FamilyCare, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF) and General Assistance (GA) within the Client portal module. The screening application uses USDS design best practices. 4. Development and deployment of the NJ FamilyCare Aged, Blind and Disabled (ABD) online application within the Client Portal module.