Sabre Quick Reference Guide - EmQuest

1 Sabre Quick Reference ACCESS FROM NUMBER IN SERVICE SERVICE PNR SEGMENT CLASS OF (STEPS)..CLONE PNR (COPY).. BOOKING (STEPS)..FARE QUOTE (FQ)..RULES DISPLAY FROM BOOKING CODES & FINDER FUTURE TICKETING TICKETS FROM FP MANUAL NET TRAIL TICKETS 1 - HOTEL 2 - HOTEL 3 - HOTEL RATE 4 - SELL A A SOLD 1 - SHOP FOR LOWEST 2 - LOOK FOR SPECIFIC CAR 3 - CHECK THE RULES AND 4 - BOOK THE CAR FROM AVAILABILITY01Y7 Sell a seat from line number 701Y7M8 Sell Y class from line number 7 and M class from line number 801Y7*Connecting flight/same class01Y7 LLWaitlist segment01Y7M8LL*Waitlist connecting flights/different class0 ASurface segment (ARNK)

2 01Y1 OPENSell open segmentDIRECT ACCESS AVAILABILITY125 SEPBAHIST EKDirect access availability125 SEPBAHIST6P EKWith departure time125 SEPBAHDXB1 AIST EKVia connecting city and time125 SEPBAHIST-Y GFSpecific class1 OADirect access to other airline1 *More availability from main display1 1 Plus days1 -1 Minus days1 30 OCTD ifferent date1 R15 NOVR eturn in specific date1 R 7 Return plus number of daysSI*1234 Sign into all areas*S*Display all working areasS/*Redisplay sign in messageSO*Sign out from all areas BChange to area BSIGN IN/OUT130 JUNBAHPARS abre availability130 JUNBAHPAR GFWith specific airline130 JUNBAHPAR2 PWith departure time130 JUNBAHNYC1 APARVia connecting city and time130 JUNBAHPAR-YSpecific class1*More availability1*OAReturn to original availability1*RRedisplay last availability1 2 Plus days1-2 Minus days123 JULD ifferent date1 GFWith specific carrier1 ALLD isplay with all carriers1R10 JULR eturn in specific date1R 7 Return plus number of daysSABRE AVAILABILITY ReservationsLONG SELL0EK162Y25 JULBAHLHRNN1 Book a seat0GF162Y25 JULBAHLHRLL1 Book a waitlist segment0QR162Y25 JULBAHLHRGK1 Book passive segment0 EYOPENY25 JULBAHLHRDS1 Book an open segment0 EYOPENYBAHLHRDS1 Book an open segment without dateINCREASE / DECREASE NUMBER IN PARTY,3 Increase all air segments to 3 seats,3S2 Increase segment 2 to 3 seats.

3 2S3-4 Increase segment 3 and 4 to 2 seatsNAME FIELD-WHITE/ALAN MREnter single name-3 WHITE/ALANMR MARYMRS/JAMESMSTR*0/0/C06 Enter names for more than one person with the same Family NameName remark-do not use CHD-I/WHITE/JENNY MISS*DOB29 MAY04 Enter infant withName remark -Do not use INF3 INFT/ WHITE/JENNY an SSR to the airline to inform that an infant is traveling with an MONAC hange the name of the the first name will be changed not the last name-1 WHITE/JENNY MSChange the whole name of passenger 1-1 Delete all names in name item Delete name , Delete names and *DOB17 SEP98 Add name remark9222444 ZIG ZAG TVL REF BJ-AAdd agent CTC first9 FRA PWCTPSGR without CTC in Frankfurt93971244 AHMED-HAdd the name and the house phone number of the passenger917404127 EXT 502-BAdd the business phone number and the extension of the passenger-AAGENT-MMobile-HHOME/HOTEL-BBU SINESS92 REMOVE LINE 2 92 1115555 ZIG ZAG TVL REF TOMC hange Phone Number of line number 2 PHONE FIELD R7 TAW14 SEP/PNR will be placed on Q9 on 14 SEP7 TAW/PNR will be placed on Q9 the same day7 TAW14 SEP60/PNR will be placed on personal Q60 on the 14 SEP7 TAW18 SEP60/Change ticket time limit so the PNR will be placed on personal Q60 on the 18 SEPTICKET FIELD6 ALIThe PNR request is received from Ali6

4 JENS HANSONC hanges received from FieldRECEIVED FIELD5 CHECK PASSPORTG eneral remark5*FQTV NBR LH 12345 Remark will show on ticket, below name field5 HAVE A NICE TRIPI tinerary remark5 S2 DEP AT GATE 1 Itinerary remark for specific segment5H-FARE QUOTED 500 USDH istorical remark, this will add the remark to PNR history5-CASHForm of payment remark51 NEW TEXTC hange itinerary remark51 Delete remark from line 15Q-Future queue placementREMARKSEND/IGNORE PNREEnd transaction and remove PNR from Work areaEREnd and retrieve PNRETEnd transaction and ignore PNREMEnd and mail PNR to passengerIIgnore PNRIRI gnore and retrieve PNROSI-OTHER SERVICE INFO3 OSI QR CHD AGE 6 YRSSend OSI message to a particular airline in the PNR3 OSI QR CIP CEO OF GULF OSI message to a particular airline in the PNR for a specific passengerNever Use OSI For Meal Requests31 PASSENGER SPEAKS FRENCH an OSI facts for all airline in the PNR31 EK VIP an OSI facts for a particular airline in the PNR32 Delete an OSI Remark

5 ReservationsSSR-SPECIAL SERVICE vegetarian meal for segment 1 passenger , , Muslim meal for segment 2 and 3 passenger and baby cot for passenger seat 12A for segment 1 passenger ticket number manuallyN*/TICKET NUMBER31 PASSENGER SPEAKS FRENCH an SSR facts for all airline in the PNR for passenger Cancel SSR item from41 Cancel AA messagesDU*/SPMD isplay all special meals codesDU*/SPM KUDisplay special meals codes by carrier4G1*Display seat map for segment 1 MDMove down in the map display4G1/12 ABBook 2 seats on segment 1, 12A and12B4G1/12AB14 ABBook non consecutive seats4G1 seat 12A on segment 1 for passenger non smoking, window seat, Generic seat request*BDisplay booked seats4GX2 Cancel seats for segment 24GX1/12 ACancel specific seat from segment 14 GXALLC ancel all seats3 Request a non smoking window seat for passenger (for non-interactive carriers) SEAT SELECTIONPE EMAIL ADDRESS Add email address to PNREMEnd and mail PNR to the passengerEMTEnd PNR and send electronic ticket notifi--cation to all e-mail addresses in the PNREMIEnd Passenger Name Record (PNR) and send e-invoice advising an electronic invoice is available on the web site*PEDisplay email addressPE1 Delete email addressPE1 EMAIL ADDRESS Change E-mail address of line number 1 Replace The Underscore ( _ )

6 With Two Equals signs = =EMAIL ADDRESS frequent flyer number for Passenger FF Number for GF when flying BAPT*BAFF agreement between airlinesPT*Display the entire list of carriers partici--pating in FF Frequent Flyer Exchange/Partnership agreements*FFDisplay FF numberFF1 Delete FF numberFF1 EK123456 Change FF Number for line number 1 FREQUENT FLYER-FFRETRIEVE PNR*-WHITER etrieve PNR by name*GHHKLB Retrieve PNR by record locator*BA162/25 JULBAH-ABDULLAR etrieve PNR by flight details*2 Display PNR from name list*LDisplay name listPRINT ITINERARYDIT DPI RPrint itinerary and retrieveDIT S1/2 DPIP rint segment 1 & 2 onlyDISPLAY PNR ELEMENTS*ADisplay PNR*IDisplay itinerary*NDisplay names*TDisplay ticket field*BDisplay pre-reserved seats*HDisplay history*P3 Display general facts*FFDisplay frequent flyer number*PEDisplay email address*PQDisplay price quote*P5 Display Remarks*P7 Display Ticket Time Limit ReservationsCANCEL SEGMENT /2 Insert after segment 2/2/1 Move segment 1 after segment 2/0/4,5 Move segment 4 & 5 to 1st position/1 AInsert ARNK after segment 1/2/01Y7 Insert a sell after segment 2 EWRU pdates schedule changes/segment segment number 1WC1 QWill change segment 1 to Q classWC1Q/2 BChange segment 1 to Q and segment 2 to BWCAYWill change all segments to Y class1.

7 D1 Divide name item * name and Modify the divided PNR at this point3. 6 CALLER NAMEAdd the received from field4. FFile PNR5. Modify the second PNR if needed (original) 6. 6 CALLER NAMEAdd the received from field7. EEnd transaction(30SI YY TCP2 etc. TO LINK PNR) DIVIDE (steps)-Use only when change in itinerary / partyseparation is neededCHANGE CLASS OF SERVICECHANGE SEGMENT STATUSINSERT/MOVE SEGMENTX2 Cancel segment 2X1/4 Cancel segment 1 and 4X1-3 Cancel segment 1-3 XICancel whole itineraryX1 02Y1 Cancel segment 1 and rebook 2 seats from line number 1 of availabilityX1 0027 JULC ancel segment l and rebook same flight, on 27 of JulyXIA, 7 Cancel the whole air itinerary and rebook it after 7 days RICI gnore and clone itineraryICB2 Ignore and clone for 2 passengersICX1 Ignore and clone except segment 1IC 7 Ignore the current PNR and clone the itinerary for a number of days later (maximum 30)

8 ICAPD 20 Ignore and clone all passenger datafor specific number of days laterQUEUEENCODEFLIGHT INFORMATIONVA*1 Flight details from availabilityVI*1 Flight details from itineraryVI* Flight details-the whole PNRV*BA162/23 JULV erify specific flight details2BA164/25 JULFIFO-flight informationW/-CCLONDONCity codeW/-APHEATHROWA irport nameW/-ALSWISSA irline nameW/-HLSHERATONH otel codeW/-CRHERTZCar co. codeW/EQ*763 AircraftHCCFLORIDAA merican stateHCCC/FRANCEC ountryQC/Count all queuesQC/-Count all named queuesQ/17 Access Q17Q/-NABEELA ccess named queueQP/500/11 Queue place to 500 with PIC 11QP/-NABEEL/11 Queue place to Nabeel with PIC 11QN/200/A-NABEELName Q200 to Nabeel QN/200/DELETED elete named queueW/KQPA 40 Set up Q40 for auto dropQKSpectra menuQXIExit Q/ignore PNRQSORT/-NABEELE nter in PNR subsequentmessages drop to Nabeel5Q-PCCDATEQUEUE/PICF uture queue placement5Q-V5G120 JUN400/11 Future queue placementCLONE PNR (copy)

9 ReservationsW/*LONCity codeW/*LHRA irport codeW/*LXAirlineW/HL*SIHotelW/CR*ZECarW/ EQ*747 AircraftHCCFLA merican stateHCCC/FRCountryW/-CYBERLIN,DEClosest airports to cityW/-ATSXFC losest airports to airportW/-CYNICE,FR CYPARIS, FRDistance between 2 citiesW/-CYLONDON, GB ATCDGD istance between city and airportW/-ATCDG ATORYD istance between 2 airportsN*/GLOBEAD isplay country and city geography information DC*CURD isplay list of countries currencies, codes and rate of exchange against the local currencyDC*SARD ecode currencyDC currency amountT*NYCD isplay local time in specific cityT 7 5 Sabre CalculatorT JUL/03 Display calendar for specific monthT 15 APR 7 Check date-plus or minus daysT ETNYC/PARC alculate time difference between cities-C/10 GROUP NAME Add Group Name and number of passengers0A7855V20 AUGBAHMXPNN10 Book flights3 GRPF/BXE14 Add group fare basis in the PNRC omplete the booking with all mandatory PNR elements-2 FATIMA*RONMR/HASSANMRS Enter names after receiving airline PNRCORPORATE BOOKING (STEPS)

10 CALCULATORCURRENCYSABRE ATLASDECODE RRFQBAHLON25 JUN-BADisplay specific airline s faresFQBAHLON25 JUND isplay fares for all airlinesFQBAHLON25 JUNSP-BASpecific airline s special faresFQNYCWAS23 JUNPM-DLSpecific airline s promotional fareFQBAHPAR25 JUNSP R10 JUL-GF Specific airline s special fares with returnFQBAHLON25 JUNSP OW-BAOne way special faresFQ*Redisplay last FQFQ*YZChange FQ to other fare typeFQ*-GFChange FQ to other carrierFQ*15 JUNC hange to other dateFQL 1 Fares from availability lineFQS1/2 Fares from PNR segment 1,2120 JUNBAHNYC BA FQSPD isplay availability + special faresFQNYCLON24 APR-BA-AA-VSShop fares for multiple specific carriersFQ*-**Change a single-carrier display to a multi-carrier displayFQPARFEZ6 JUN*12 JUN-AFDisplay fares for date rangeFQROMFRA27 MAR-AZ VNDisplay fares without validating seasons, Advance purchase, blackout datesFQ* VYModify to validate effective/expiration,Seasons, advance purchase, blackout datesFQ* VNApply no validation for seasons, advance purchase, blackouts, minimum/maximum stay (validate no)FQTYOTYO24 AUGRW-PRDisplay around the world faresFQSYDSYD24 AUGCT-QFDisplay circle trip faresFQTYOTYO24 AUGRWCTD isplay arou