SALARY GUIDE 2021 - Adecco

1 INSIGHTS AND SALARY INFORMATION2 Insight into the world of work 3 The year that was 3 What to expect in the year ahead 42020 - the year where flexibility came to the forefront 5Is a pay rise in your future? 7 Upskilling needs to be a priority 9 Permanent Vs Temporary Staffing Solutions 11It s time for a restructure 13 Accounting & Finance 15 Education

2 21 Government 23 Health Care 25 Manufacturing & Operations 29 Trades 37 Transport & Logistics 39 Retail 33 Human Resources 27 Banking & Finance 17 Call Centre

3 19 Sales, Events & Marketing 35 Office Support 31 Contents3 Insight into theworld of workThe year that wasOur annual workplace survey gathers insights from employers and employees nationally. This feedback informs us of what has impacted Australian workers in 2020 and what significant changes businesses will be making in the world of work in the coming 12 months. In the following pages, you will uncover learnings to assist you in your career journey or business planning for past year has been one that no one has ever experienced before.

4 The effects of Covid-19 on the health of our population as well as the economy has been significant. Workplaces around Australia changed rapidly in March when we experienced our first full lock down as a country. Many people lost their jobs altogether, others were able to pivot and work from home, and for most people it was disruptive and June, Victoria was the epicentre of Australia s second wave and Melbourne went into lockdown again for 111 days, enforcing home confinement, travel restrictions and closing stores and the year Australia s unemployment rate hit a high of in July, up from in July 2019. Youth unemployment skyrocketed to in September 2020, up from in 2019. Research from Roy Morgan into the impact of COVID-19 on Australia s employment market shows 70% of working Australians had a change to their employment due to the to expect in the year aheadWhilst employment opportunities did slow down during the height of the pandemic, we are now seeing an increase in job ads across Australia.

5 Job ads now on par with what they were outlook for 2021 is promising. Whilst jobs in the Professional Services Sector have been slower to recover, we are seeing jobs growth in Healthcare, Transport & Logistics, Trades and Construction, Manufacturing and Retail. Whilst roles in these sectors will be in demand in 2021, we are also expecting a high volume of job candidates especially after March once the Government support ends. Because of this there will be an increase in competition for jobs due to a candidate rich - the year where flexibility came to the this year, employees experienced a lot of changes in their workplace and work patterns. 32% of those we surveyed said their hours changed due to Covid-19 and 40% of them are keeping these hours moving forward.

6 44% said this change in hours was due to their employer s , our research indicated that 70% of workplaces gave employees access to flexible work arrangements this past year and 65% of employees we surveyed now have a flexible work arrangement in place. With many jobs lost during the year, it is not surprising that 45% of those surveyed indicated that they changed jobs in 2020, with 50% saying this change was due to Covid-19. However, whilst 78% of respondents say job security has become more important post Covid-19, 62% are actively looking for a new job and 60% of these people want to work in an entirely different your hours changed since Covid-19?Has job security become more important to you now that Covid-19 has impacted the world of work?

7 Yes 32%Yes 78%No 68%No 22%6 Did you change jobs in 2020?If yes was this due to Covid-19?Yes 45%Yes 51%No 55%No 49%Are you actively looking for a new job?Do you currently have a flexible working arrangement?Yes 62%Yes 65%No 38%No 35%7 For many people wanting to ask for a pay rise, doing so during a global pandemic didn t seem like the right thing to do. 38% of respondents did plan on asking for a pay rise in 2020 but didn t due to Covid-19. However, 61% are not happy with their current SALARY and 65% plan on asking for a pay rise in good news for employees, 70% of workplaces are planning to increase salaries in 2021 and 34% said they planned to increase salaries during 2020 but were unable to given the impact of of workplaces kept salaries the same throughout 2020, whilst 35% increased a pay rise in your future?

8 32%NoYes - increase by less than 3%Yes - increase between 3% - 7%Yes - increase by over 7%47%18%3%Will your business increase salaries in 2021?Yes 22%No 78%Did you ask for a pay rise in 2020?8If no, did you plan on asking for a pay rise in 2020 but Covid-19 prevented you from doing so?Are you currently happy with your SALARY ?Will you ask for a pay rise in 2021?Yes 38%Yes 39%Yes 65%No 62%No 61%No 35%9 Upskilling needs tobe a priorityFrom our previous research we know that people lose 40% of their skills every three years, meaning unless they upskill their current skill set will be irrelevant in the job market within 8-10 the fast-paced changing world, there is no time to waste. Each one of us, individually, bears some responsibility for advancing our skills to remain competitive.

9 41% of businesses we surveyed indicated that they are currently experiencing a skills gap in their business and 52% report that they do have budget allocated for upskilling and reskilling existing , 79% of employees we surveyed believe their current skills will still be in demand in 5 years time and 49% of those, are not currently upskilling at , more than ever, employers are looking for people with digital skills who can help take their organisations into the future. The pandemic has shined a light on what was already a widening skills gap a gap that will need to be closed with even greater urgency to accelerate economic recovery. 30%No one was upskilledLess than 5%Between 10% - 15%Over 15%Between 5% - 10%24%9%19%18%What percentage of your workforce did you upskill/retrain in 2020?

10 10Is your business currently experiencing a skills gap?Does your business have budget allocated to upskilling existing employees?Yes 41%No 40%Unsure 19%Unsure 14%Unsure 20%Yes 52%No 28%Do you believe your current skills will still be in demand in five years time?Are you currently upskilling to ensure you stay relevant?Yes 79%Yes 51%No 7%No 49%11 Permanent Vs Temporary Staffing SolutionsTemporary staffing solutions were in most demand during 2020 as it allowed businesses to increase or decrease their staff requirements based on the current needs of the business. In 2020 we found that 38% of businesses decreased permanent staff levels, with 15% expecting a further decrease in 2021. However, we will see permanent staff levels increase in 2021 as 41% of businesses expect to increase permanent staff in their business moving of businesses indicated that they hired temporary staffing during 2020 and 30% plan on increasing their temporary staffing levels even further in 2021.