Security SOP 11 9 11 - WCJC

1 Security MANUAL STANDARD operating procedures WHARTON COUNTY JUNIOR COLLEGE RIVISED FALL 2001 REVISED FALL 2005 REVISED FALL 2010 REVISED FALL 2011 2 Security SOP This manual is a supplement to, and not a replacement for, College regulations, Board policies, and other rules and procedures . The manual is maintained by the Security Supervisor, who is responsible for its currency and for distributing all revisions and replacements pages to the persons designated below. DISTRIBUTION LIST The President Members of President's Cabinet Vice President of Instruction Vice President of Administrative Services Vice President of Technology and Intuitional Research Vice President of Student Services Dean of Vocational Instruction Dean of Financial and Business Services Director of College Advancement and Communications Director of Sugarland Campus Director of Director of Fort Bend Technical Center Director of Bay City Campus Director of Human Resources Director of Facilities Management President of Faculty Organization President of Support Staff Organization President of Student Government Association - Wharton President of Student Government Association - SugarLand President of Student Government Association - Richmond TABLE OF

2 CONTENTS ORGANIZATION: STRUCTURE AND FUNCTION Nomenclature ..6 Department ..6 Personnel ..6 Reporting Structure ..6 Chain-of-Command ..6 Structural Status ..6 Mission ..7 Basic Responsibilities ..7 Basic Duties ..7 Basic Authority and Limits ..8 Citations ..8 Emergency Authority ..8 Complaints ..8 Restrictions ..9 CODE OF conduct ..9 Respect for Chain of Command ..9 Unity of purpose ..9 Representation ..9 Disciplinary Action ..9 Public Contact ..9 Demeanor ..9 Request and Complaints ..10 Conformance to Law and Regulations ..10 Public Statements and Appearances ..10 Neglect of Duty ..10 Leaving Duty Sleeping on Use of Tobacco ..11 Use of Alcohol ..11 Possession and Use of Drugs ..11 Political Activity.

3 11 Personal Correspondence ..12 Use of Position to Grant Privileges ..12 Reward for Services ..12 Respect for Notices ..12 Radio Discipline ..12 Visibility ..12 Gambling ..12 Locked Cars ..12 Dead Batteries ..12 Use of Defensive Weapons ..12 Use of Oleoresin Capsicum (pepper spray) ..13 Identified Stages of Intervention ..13 Intervention Justification ..13 DUTIES AND RESPONSIBILITIES ..13 Equipment and Dress ..13 Responsibility for College Issue ..13 Notification of Damage ..13 Surrender of Property ..14 Uniforms and Personal Equipment ..14 Personal Grooming ..15 Patrol Vehicle ..15 Equipment ..15 Inspection of Patrol Vehicle ..15 Operation of Vehicles ..15 Other Departmental Equipment ..16 Care of Batteries ..16 Duty Schedule and Fitness for Duty.

4 16 Reporting for Duty ..16 Fitness and Unsatisfactory Performance ..16 Notification of Illness and Injury ..16 Familiarization with current orders ..16 Meals ..16 Holidays ..17 Vacation ..17 Leaves ..17 Overtime ..17 Work Hours ..17 Staffing During Shifts ..18 Reports ..18 Timeliness and Completion of Reports ..18 Reporting Internal Violations ..18 Investigation of Alleged Misconduct ..19 Accident Investigation ..19 Internal Accidents involving Patrol Vehicles ..19 Incident Investigation and Reports ..19 Interviewing ..19 Filing Reports ..19 Suspicious Incidents and Infractions ..20 Hazardous Conditions ..20 Security of Buildings ..20 Studio/Laboratory Passes for Students ..20 Issuance and Control of Keys ..21 Permit Parking.

5 22 Decals ..22 Handicapped Decals ..22 Temporary Parking Permits ..22 Traffic Suspension ..23 Traffic Control ..23 Vehicle Stops ..23 Emergency procedures ..23 QUALIFICATIONS AND TRAINING ..23 ..23 Required Qualifications ..24 Preferred Qualifications ..24 ..24 Entry-Level Training ..24 JOB DESCRIPTION Description ..24 Security /Activities Clerk .. attachment Security Officer .. attachment Security Supervisor .. attachment 5 ORGANIZATION: STRUCTURE AND FUNCTION NOMENCLATURE Department The operational unit of the College directly charged with providing campus Security services is formally designated as the Security DEPARTMENT.

6 Personnel 6 Personnel assigned to this department are known as Security officers. (See section for job descriptions.) The department shall have a complement of 4 full-time Security officers and 5 part-time Security officers and a Security /activity clerk. REPORTING STRUCTURE Chain-of-command Departmental personnel report to the Security Supervisor, who reports to the Director of Facilities Management, who, in turn, reports to the Vice President of Administrative Services Use of chain-of-command is mandatory. Security officers receive both standing orders and ad hoc directives from direct-line supervisory personnel in this chain-of-command and from no one else. The only exception is in the case of emergency ( ). Given the nature of the task performed by the Security Department, especially the enforcement of parking regulations, some College employees may feel they have the prerogative of directing a Security officer to take specific action (such as ticketing a motor vehicle).

7 Security officers should treat these unauthorized directives as requests, similar to other non-emergency requests for departmental services, receive them politely, and then exercise judgment in fulfilling the request and taking action. If a Security officer is unsure of what action to take, he or she should consult with a direct line supervisor. Structural Status The Security Department is a distinct subdivision of the Office of the President. MISSION Basic Responsibilities The Security Department is charged with first line responsibility to: a. Assure the safety of persons, including College employees and students, guest of and visitors to the campus; b. Assure the safety, Security , and protection of College property, including buildings, grounds, equipment, and other assets of the College, as well as non-college property located temporarily or permanently on College grounds; 7c.

8 Respond to emergency situations or conditions and provide assistance or take actions appropriate to the crisis situation within legal limits of the department's authority. Basic Duties In fulfilling these three primary responsibilities (protection of persons, protection of property, and emergency-response services), the duties of Security officers include, but are not limited to, the following: a. Patrolling campus grounds, either on foot or in an authorized College vehicle; b. Conducting regular checks and inspections to insure building safety and Security ; c. Reporting damage, malfunctions, faulty equipment or utilities, or any unusual or questionable or dangerous or suspicious conditions or activities anywhere on campus, indoors or outdoors; d. Assisting all persons to comply with College regulations and rules of conduct on Campus, including issuing traffic and parking citations when appropriate; e.

9 Providing Security coverage for special College functions as assigned by a direct-line supervisor; f. Providing crowd control when necessary and as assigned by a direct-line supervisor; g. Responding to requests for routine departmental services ( , unlocking a classroom for a person authorized to enter). h. Enters each dormitory on an hourly basis to confirm his presence to dormitory residents. Basic Authority and Limits Citations Security officers are authorized by the college to issue written citations for parking violations and moving violations. Such citations may be issued to any person, employee or non-employee, student or non-student, who violates traffic or parking regulation on college property; and violators receiving such citations are subject to fines or other disciplinary actions by the College as specified in College regulations.

10 Vehicle without wcjc parking decals that are parked in no-parking areas (in handicapped slots, in loading zones, beside fire hydrants, on grass, on sidewalks, in reserved parking areas, etc.) shall normally have a parking citation issued and be subject to being towed at the owner s expense. 8 Identification Requests Security officers are authorized to request to see the identification of any person on campus property, whether that person is an employee or non-employee, student or non-student. Any College employee or student who refuses to comply with a Security officer's request for identification is subject to disciplinary action by the College. Emergency Authority In case of emergency, when no direct-line supervisor is immediately available, any senior College official on the scene shall assume responsibility for the situation and shall function in place of a direct-line supervisor until the latter arrives to take charge.