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Service Guidance Package MENTAL HEALTH …

ISBN 92 4 154679 4 MENTAL HEALTHPOLICIES ANDPROGRAMMESIN THE WORKPLACEM ental HEALTH Policy and Service Guidance Package world HEALTH organization The development and implementation of a workplacemental HEALTH policy and programme will benefit the HEALTH of employees,increase productivity for the companyand will contribute to the wellbeing of the community at large. MENTAL HEALTH Policy and Service Guidance Package world HEALTH OrganizationMENTAL HEALTHPOLICIES ANDPROGRAMMESIN THE WORKPLACEii world HEALTH organization 2005 All rights reserved. Publications of the world HEALTH organization can be obtained from WHO Press, world HEALTH organization , 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel: +41 22 791 2476; fax:+41 22 791 4857; email: Requests for permission to reproduce or translate WHOpublications whether for sale or for noncommercial distribution should be addressed to WHO Press,at the above address (fax: +41 22 791 4806; email: The designations employed and the presentation of the material in this publicati))

ISBN 92 4 154679 4 MENTAL HEALTH POLICIES AND PROGRAMMES IN THE WORKPLACE Mental Health Policy and Service Guidance Package World Health Organization

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Transcription of Service Guidance Package MENTAL HEALTH …

1 ISBN 92 4 154679 4 MENTAL HEALTHPOLICIES ANDPROGRAMMESIN THE WORKPLACEM ental HEALTH Policy and Service Guidance Package world HEALTH organization The development and implementation of a workplacemental HEALTH policy and programme will benefit the HEALTH of employees,increase productivity for the companyand will contribute to the wellbeing of the community at large. MENTAL HEALTH Policy and Service Guidance Package world HEALTH OrganizationMENTAL HEALTHPOLICIES ANDPROGRAMMESIN THE WORKPLACEii world HEALTH organization 2005 All rights reserved. Publications of the world HEALTH organization can be obtained from WHO Press, world HEALTH organization , 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel: +41 22 791 2476; fax:+41 22 791 4857; email: Requests for permission to reproduce or translate WHOpublications whether for sale or for noncommercial distribution should be addressed to WHO Press,at the above address (fax: +41 22 791 4806.))

2 Email: The designations employed and the presentation of the material in this publication do not imply theexpression of any opinion whatsoever on the part of the world HEALTH organization concerning the legalstatus of any country, territory, city or area or of its authorities, or concerning the delimitation of itsfrontiers or boundaries. Dotted lines on maps represent approximate border lines for which there maynot yet be full mention of specific companies or of certain manufacturers products does not imply that they areendorsed or recommended by the world HEALTH organization in preference to others of a similar naturethat are not mentioned. Errors and omissions excepted, the names of proprietary products aredistinguished by initial capital reasonable precautions have been taken by WHO to verify the information contained in thispublication.

3 However, the published material is being distributed without warranty of any kind, eitherexpress or implied. The responsibility for the interpretation and use of the material lies with the no event shall the world HEALTH organization be liable for damages arising from its use. Printed in China WHO Library Cataloguing-in-Publication DataWorld HEALTH HEALTH policies and programmes in the workplace .( MENTAL HEALTH Policy and Service Guidance Package ) HEALTH HEALTH making planning guidelines plan implementation 92 4 154679 4(NLM classification: WA 495)Information concerning this publication can be obtained from:Dr Michelle FunkMental HEALTH Policy and Service Development TeamDepartment of MENTAL HEALTH and Substance AbuseNoncommunicable Diseases and MENTAL HEALTH ClusterWorld HEALTH OrganizationCH-1211, Geneva 27 SwitzerlandTel: +41 22 791 3855 Fax: +41 22 791 4160E-mail.

4 MENTAL HEALTH Policy and Service Guidance Package is produced by the WorldHealth organization under the direction of Dr Michelle Funk, Coordinator, MENTAL HealthPolicy and Service Development, and overseen by Dr Benedetto Saraceno, Director,Department of MENTAL HEALTH and Substance Abuse. This module was prepared incollaboration with Dr Jos Miguel Caldas de Almeida, WHO Regional Office for gratefully acknowledges the work of Dr Gaston Harnois, Director, PAHO/WHOC ollaborating Centre at the Douglas Hospital Research Centre (DHRC), Montreal,Canada, and Dr Margaret Grigg, Senior Nurse Advisor, MENTAL HEALTH Branch,Department of Human Services, Melbourne, Australia, in preparing this Editorial and technical coordination group: Dr Michelle Funk, Ms Natalie Drew, and Dr Benedetto Saraceno of WHO, and Dr Jos Miguel Caldas de Almeida, of the WHO Regional Office for the Americas/Pan AmericanHealth assistance.

5 Administrative and secretarial support:Ms Adeline Loo, Mrs Anne Yamada, and Mrs Razia Yaseen of WHO; Ms Janis Hughes,Professional Translator, Winnipeg, Manitoba, Canada; and Ms Valerie Lenihan, SeniorExecutive Secretary, Douglas Hospital Research Centre,Montreal, Quebec, and graphic design: 2S ) graphicdesigniiiDr Th r se Agossou, WHO Regional Office for Africa; Dr Vijay Chandra, WHO RegionalOffice for South-East Asia; Dr Hugo A. Cohen, Pan American HEALTH organization ,Mexico; Ms Evelyn Kortum, Occupational and Environmental HEALTH , WHO, Geneva,Switzerland; Dr Catherine Le Gal s-Camus, Noncommunicable Diseases and MentalHealth, WHO, Geneva; Dr Matt Muijen WHO Regional Office for Europe; Dr SrinivasaMurthy, WHO Regional Office for the Eastern Mediterranean; Mr Hedinn Unnsteinsson,WHO Regional Office for Europe; and Dr Wang Xiangdong, WHO Regional Office for theWestern Pacific.

6 WHO also thanks the following people for their expert opinion and technical inputto this module:Dr Jason M. AndrusChildren's Hospital Boston, Department of Psychiatry, Boston, USAMme Louise BlanchetteResponsable du Certificat de Sant mentale, University of Montreal, Quebec, CanadaDr Daniel B. BorensteinAmerican Psychiatric Association, Committee on Business Relations, Los Angeles, CA, USA Ms Patricia BregmanDisability Law and Policy, Toronto, Ontario, Canada Dr Mabel BurinDirector, Programa de Estudios de G nero y Subjetividad, Universidad de Ciencias Empresarialesy Sociales (UCES), Buenos Aires, ArgentinaMs Joannah CabornExpert on Psychosocial Issues (Training and Research), Safe Work, International Labour Office, Geneva, SwitzerlandMr Claude CharbonneauDirector, Acc s Cible , Montreal, Quebec, Canada Dr Norman A.

7 ClemensAmerican Psychiatric Association, Committee on Business Relations, University Suburban HEALTH Center, Cleveland, OH, USA Dr Gabriela Cora-LocatelliAmerican Psychiatric Association, Committee onBusiness Relations, Miami Shores, FL, USADr Marc Corbi reAssociate Professor, Institute of HEALTH Promotion Research, University of British Columbia, Vancouver,Canada Dr Marianne FarkasCenter for Psychiatric Rehabilitation, Boston University, Boston, USAMs Phyllis GabrielEmployment Sector, International Labour Office, Geneva, SwitzerlandDr David GoldSenior Specialist, Safe Work, International Labour Office, Geneva, SwitzerlandDr Beth GoldmanAmerican Psychiatric Association, Committee on Business Relations, Bloomfield Hill, MI, USAMr Paul W.

8 HeckManager, Global Employee Assistance Services, DuPont, Wilmington, DE, USADr Stephen H. HeidelAmerican Psychiatric Association, Committee on Business Relations, San Diego, CA, USAP rofessor Helen Herrman Professor, Department of Psychiatry, University of Melbourne, St Vincent's MENTAL HEALTH Service ,St Vincent's Hospital, Fitzroy, Victoria, AustraliaMs Karen HetheringtonSenior Consultant, PAHO/WHO Collaborating Centre, Douglas Hospital Research Center, Montreal, Quebec, CanadaDr Hwang Tae-YeonDirector, Department of Psychiatric Rehabilitation and Community, MENTAL HEALTH , Yongin MENTAL Hospital, Yongin City, Kyonggi Province, Republic ofKoreaMr Bernard JacobDirector, Association Interr gionale de Guidance et de Sant , Vottem.

9 BelgiqueDr Jeffrey Paul KahnAmerican Psychiatric Association, Committee on Business Relations, New York, NY, USADr Kim Seong-SuStaff Psychiatrist, Department of Psychiatric Rehabilitation and Community MENTAL HEALTH , Yongin MENTAL Hospital, Republic of KoreaivDr Karl KuhnFederal Institute for Occupational Safety and HEALTH ,Dortmund, GermanyDr Pirkko LahtiExecutive Director, Finnish Association for MENTAL HEALTH , Helsinki, FinlandMs Patricia LarondelleConseill re en pr vention, Association Interr gionalede Guidance et de Sant , Vottem, BelgiqueDr Lee Dominic of Psychiatry, Chinese University of Hong Kong, Hong Kong SAR, ChinaMrs Laurence F. LorenziniPhilias Foundation, Carouge, Geneva, SwitzerlandDr Crick LundConsultant, Cape Town, South AfricaMr Carlos R.

10 MartinezDirector of Human Resources, Douglas Hospital, Montreal, Quebec, CanadaDr John MaynardChief Executive Officer, International EAP Association, Arlington VA, USADr C line MercierDirector, Information Technology and Research, Lisette-Dupras Rehabilitation Centre, Montreal, Quebec, CanadaDr Clare MillerDirector, National Partnership for workplace MentalHealth, American Psychiatric Foundation, AmericanPsychiatric Association, Arlington, VA, USADr Alberto MinolettiDirector, MENTAL HEALTH Unit, Ministry of HEALTH , Santiago, ChileMr Rocco MontassanoSector Chief, Human Resources Department, Douglas Hospital Research Centre, Montreal, Quebec, CanadaDr Paul MorganDirector of Strategy and Communications, SANE, South Melbourne, Victoria, AustraliaMr Joab T.


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