SERVICES FOR SCHOOLS Primary Behaviour Service

1 Primary Behaviour . SERVICES FOR SCHOOLS . Primary Behaviour Service Specialists in Behaviour support 1. Contents Introduction 3. Our SERVICES 3. Tailored support 4. Our Service commitment 4. How we work 5. The challenges 6. Why use our SERVICES 7. Memorandum of Agreement 8. Contact us 9. 2. The Primary Behaviour Service is a team of dedicated practitioners with extensive Our SERVICES experience working in Hampshire Primary SCHOOLS to promote childrens' positive Behaviour and emotional wellbeing. We are a referral based Service offering outreach and inreach support for Primary children with behavioural, emotional and We believe: social development needs. l that Behaviour is a metaphor for Our approach is to provide targeted communication support early in a child's life, helping to l every child deserves to be heard, can be meet their additional needs in order to get taught and learn strategies to succeed the most out of their education.

2 L every child has the right to equality of opportunity, inclusion and their individual Core SERVICES that we offer include: needs met through a child-centred approach l consultation and advice to leadership teams l every child can take responsibility for their own actions and create their own opportunity l assessment and identification of need, for change deepening knowledge and shaping early intervention l in early, targeted support to develop optimal independence and emotional resilience l hands-on support and guidance for SCHOOLS for a wide range of behavioural, emotional and l positive relationships between school , families social development needs at multiple levels and children help remove barriers to learning l rapid and flexible response to individual child l parents/carers are powerful agents of change referrals for their children l bespoke Behaviour management training for l every child can flourish, develop their a range of staff.

3 From individual settings to individual strengths and make a valuable County-wide training programmes contribution to society. l access to inreach provision in partnership with SCHOOLS l working preventatively to reduce exclusions through a blend of operational and strategic support. 3. Tailored support Individual child Family l Self-regulation for positive learning Behaviour l Parent/carer support and liaison l Specialist support and intervention to address l Direct work alongside parents/carers to behavioural, emotional and social development develop all aspects of Behaviour management, needs individually and in groups l Dedicated transition support l Strong coordination with a range of professionals to secure positive outcomes for l Solution-focused intervention children l Play therapy l Development of home/ school relationship. l Advice and support for classroom staff l Building emotional resilience and self esteem. Whole school /cluster l Rapid access for crisis consultation Whole class l Systemic work to support school l Support for classroom management and development organisation l Consultation and advice on Behaviour related l Transition support between key stages policy and procedure development l Modelling and collaborative teaching to l Problem-solving surgeries' for clusters/.

4 Promote strong classroom management of groups of SCHOOLS Behaviour through all aspects of pedagogy l Mediation and conflict resolution l Development of emotional resilience across l Provision of bespoke training rooted in staff and pupils theory and evidence-based practice l Environmental analysis. l Experiential professional development within our centres. Our Service commitment We are committed to providing an accessible and responsive Service . Referrals are made by SCHOOLS direct to local teams and will be responded to within five working days. Please contact your local Primary Behaviour team to obtain our referral forms. Office hours: to Monday to Friday (term time only). Out of hours We operate a voicemail Service . 4. Inreach Centres Our inreach centres offer part time provision designed to complement mainstream school How we work placement, following an individually tailored curriculum to promote maximum inclusion. Our dedicated practitioners are committed to From Easter 2014 our teams are based in our six securing positive outcomes for referred children, centres across Hampshire: fielding a wealth of experience, knowledge and skills to augment the strong practice of Behaviour Centre Location Districts support in Hampshire Primary SCHOOLS .

5 The Clifford Centre Totton New Forest &. We work predominantly to provide an outreach South Test Valley Service to mainstream Primary SCHOOLS , with The Keppel Centre Eastleigh Winchester &. the facility of inreach provision at a number of Eastleigh centres when a child needs our support away from their usual educational setting. The Harewood Basingstoke Basingstoke, Centre Deane & North Our referral-based support Service can be Test Valley accessed through six regional teams see The Hive Aldershot Rushmoor, Hart contact page for details. & East Hants The Lennox Centre Gosport Fareham &. Gosport Robin's Oak Havant Havant & East Hants 5. The Challenges With extensive experience working with l school improvement in a changing educational Hampshire Primary SCHOOLS , we have climate gained valuable insight and working l Awareness of mental health issues and knowledge of the challenges SCHOOLS face understanding of individual needs. when dealing with behavioural, emotional and social development needs.

6 The wide-ranging support we offer is Just as there are numerous challenges rooted in theory and has been specifically that may be faced by SCHOOLS , there are a designed with these challenges in mind. variety of ways in which our SERVICES can be utilised to relieve pressure points: l Crisis management, advice and consultation l Escalating concerns regarding Behaviour l Alternative provision in conjunction with the l Rise in complex and entrenched Behaviour mainstream SCHOOLS to teach new skills and l Multiple needs in a classroom successfully reintegrate l OFSTED pressures around Behaviour and l Hands-on practical support in SCHOOLS safety l A visible, regular presence in SCHOOLS l Challenges in securing parental engagement l Early intervention to address needs at a l Desire not to exclude strategic level l Balancing the needs of the whole school and l A good blend of operational and strategic the individual child support l Promoting inclusive practice across the whole l Supporting the reduction of exclusions.

7 school l Early identification and assessment of need 6. Why use our SERVICES ? We will: With our Primary Behaviour Service , you l help your school develop an increased will be confident in the knowledge that you understanding of children with behavioural, are best prepared to manage challenging emotional and social development needs Behaviour and seek positive solutions for your pupils. l provide support with the development of strategies to manage challenging Behaviour Our experienced Primary Behaviour teams offer comprehensive advice and l provide a holistic approach to the needs of guidance and will work closely with children and their families the school , child and family to foster l help raise the levels of achievement for positive relationships and secure the best vulnerable children outcomes. l support and promote partnership working with parents and other agencies. l Children become better engaged with learning, with improved access to the curriculum l Parents and children have increased awareness of their responsibility for their own Behaviour l Staff become better equipped to work with challenging Behaviour l We work collaboratively and creatively to address whole school development l We offer alternative provision through our inreach centres l The inreach centres are used as CPD hubs for local practitioners, transferring skills and strong practice across the locality l We aim to create increased capacity and confidence within SCHOOLS l We promote joined up practice between home, school and child to ensure consistency l The wellbeing of staff, the child and their family are generally improved.

8 7. Memorandum of Agreement Parties SCHOOLS will: This agreement is made between the governing l keep to agreed time commitments and liaise bodies of all Hampshire infant, junior and Primary effectively with the Service to ensure that SCHOOLS , and the Primary Behaviour Service (PBS). high quality provision can be maintained, for example through informing the Service about pupil absences and INSET days Duration l wherever possible, share curriculum and This agreement will run annually from April 2013. planning information with PBS staff in order to maximise the effectiveness of support and interventions delivered Intent l provide feedback and contribute to evaluation The intent is to regulate dealings between the following support, interventions and other parties by setting out respective obligations activities delivered by PBS. relating to performance. Resolving Disagreements Responsibilities of parties Any concerns or complaints about the level or Primary Behaviour Service will: quality of Service should firstly be made to the l deliver the Service in a professional, Team Manager.

9 SCHOOLS who consider that they responsive and helpful manner at all times have not received an adequate response from the l clarify the role and remit of PBS staff members Team Manager may appeal in writing to the Area deployed to your school Manager, Primary Behaviour Service or the Area Strategic Manager. We will write to acknowledge l actively review the quality of Service delivered receipt of the complaint within seven days, and through consultation with customers including will visit the school where required. SCHOOLS , children, young people, parents, carers and communities l keep to agreed time commitments and Data protection inform you as soon as possible in the event of The Primary Behaviour Service will be delivered sickness or unexpected absences in line with Hampshire County Council policies l consult SCHOOLS regarding changes to SERVICES , and is compliant with the Data Protection Act. Service levels and prices in accordance with agreed procedures l endeavour to deliver the Service in line with the published Service levels as detailed in this agreement and to investigate and seek remedies or improvements where we fail.

10 8. Contact us Please contact us if you would like to know more about our SERVICES and how we can help: Primary Behaviour Primary Behaviour Service West Service East Area Strategic Manager Alternative Provision: Area Strategic Manager Alternative Provision: David Harvey David Retter t: 01962 876263 t: 02392 441465. e: e: Area Manager: Area Manager Sarah Couch Sarah Cobb t: 01962 667975 t: 01420 567299. e: e: Area Admin Assistant: Area Admin Assistant: Rachel Wood Kiley Wheeler t: 01962 876268 t: 01420 567299. e: e: Basingstoke, Deane & North Test Valley Fareham and Gosport t: 01256 329206 t: 01329 281890. Team Manager: Team Manager: Elissa Whitby Dominic Spillane e: e: Team Admin Officer: Team Admin Officer: Debbie Usher Debbie Barron e: e: New Forest and South Test Valley Havant & East Hants t: 02380 661777 t: 02392 572676. Team Manager: Team Manager: Jennie Hogan Giulia Chiapponi e: e: Team Admin Officer: Team Admin Officer: Cheryl Calder Carol Alen e: e: Winchester and Eastleigh Rushmoor, Hart & East Hants t: 02380 613 152 t: 01252 814888.