SHA Annual Report 2019-20

1 Healthy People, Healthy REPORT2019-2020TO THE LEGISLATUREH ealthy People, Healthy SaskatchewanTable of ContentsLetter of Transmittal Vision, Mission, ValuesGovernance SystemKey Activities of the Fiscal YearManagement ReportFinancial Overview Auditor s Report and 2019-20 Financial StatementsAppendices Appendix A: Organizational Structure Appendix B: Executive Leadership Team Overview Appendix C: Unions Appendix D: Funded Organizations Appendix E: Payee Disclosure List 134610111557585960641 SHA Annual Report 2019-20 Healthy People, Healthy SaskatchewanLetter of TransmittalDear Minister Reiter: The Saskatchewan Health Authority (SHA) is pleased to provide you and the residents of our province with the SHA s Annual Report to the Legislature Annual Report is a legislated requirement which demonstrates the SHA s commitment to transparency and accountability.

2 This year s Report includes the approved audited financial statements for the year ending March 31, 2020. Due to the demands on the health system caused by the COVID-19 pandemic, this Report is an abbreviated one compared to previous years. A key accomplishment for our organization was to achieve accredited status following the first phase of the accreditation survey process, which took place Nov. 24-29, 2019. Achieving accreditation indicates we have met a nationally accepted standard of quality and safety. Participating in the process ensures our ongoing commitment to a culture of continuous SHA continues to enhance health care for all Saskatchewan residents by focusing on the following four general areas: Connected care for the people of Saskatchewan; Delivering safe and high quality health care; Establishing physicians as leaders in the health care system.

3 And Improving system-wide co-ordination and alignment of information on these areas of focus is outlined in the Ministry of Health Plan for working toward these goals, we are aligning and integrating health services to ensure people receive high quality, timely health care, regardless of where they live in Saskatchewan. Our commitment to a philosophy of patient and family centred care underpins our activities and is the foundation for our values of safety, accountability, respect, collaboration and commitment to accountability and transparency is demonstrated through: The SHA Board of Directors meetings, which holds quarterly meetings open to the public; The SHA website, , which includes news articles, reports and other publications, as well as archived news releases.

4 This website garners more than two million page views per year; Social media (Facebook, Twitter) channels, which have attracted 30,000 followers more than the combined total of all channels of the province s former regional health authorities; 2 SHA Annual Report 2019-20 Our commitment to transparency and accountability through a strong relationship with news media outlets. Our organization responds to more than 1,300 media requests per year on a wide variety of topics; and Daily internal communications with our approximately 40,000 health care workers and more than 2,600 progress achieved in 2019-20 is due to the dedication and commitment of staff and physicians of the SHA and our many partners, including the people we serve.

5 We are profoundly grateful for the fortitude, determination and professionalism of all those involved in the response to the COVID-19 pandemic. Although the full impact of the pandemic on the health system will be unknown for some time, what has become clear is that as an amalgamated authority we are in a better position to manage and co-ordinate services through a time of great submitted, (Dick) Carter, ChairpersonSaskatchewan Health Authority Board of Directors 3 SHA Annual Report 2019-20 VISIONH ealthy People, Healthy SaskatchewanMISSIONWe work together to improve our health and well-being.

6 Every day. For : Be aware. Commit to physical, psychological, social, culturaland environmental safety. Every day. For : Be responsible. Own each action and decision. Be transparent and have courage to speak : Be kind. Honour diversity with dignity and empathy. Value each person as an : Be better together. Include and acknowledge the contributions of employees, physicians, patients, families and : Be caring. Practice empathy. Listen actively to understand each other s experiences. Our Philosophy of Care conveys our vision, values, beliefs and goals and defines our purpose and direction to staff, physicians, patients and families.

7 Our commitment to a philosophy of patient and family centred care is at the heart of everything we do and is the foundation for our values. This philosophy of care is, in essence, our culture: who we are, the shared purpose that brings us all together and how our patients and families experience care every day. Through meaningful engagement and co-creating mutually beneficial partnerships among employees, physicians, patients, families, clients and residents, together we ensure a seamless health system that supports Healthy People, Healthy , Mission, Values and Philosophy of Care 4 SHA Annual Report 2019-20 Governance SystemHealthy People, Healthy SaskatchewanThe SHA is governed by the SHA Board of Directors.

8 The Board consists of 10 voting members, appointed to three-year terms by the Lieutenant Governor in Council. The Board is accountable to the minister of health to achieve the goals and objectives of the SHA, ensuring effective planning, delivery and evaluation of all health care programs, on behalf of the residents of Board recognizes the paramount importance of patients and families as key in the delivery of the health-care services provided by the SHA. The Board incorporates the patient experience into its work to inform the strategic direction for the SHA governance system is outlined in The Provincial Health Authority Act and The Provincial Health Authority Administration Regulations supported by the initial General Bylaws of the SHA, and further detailed in the Governance Charter, updated and approved on Feb.

9 26, 2020. The Governance Charter reflects the provincial legislation, direction, philosophy and principles governing the SHA a large, complex, high profile and accountable public sector organization. It describes in detail the Board s accountabilities to, and relationships with, key stakeholders and the chief executive officer (CEO) inclusive of the CEO s authority and expectations. The governance philosophy is guided by the following principles: The Board provides strategic direction and leadership. The Board adheres to the highest ethical and legal standards in the conduct of its business.

10 The Board makes decisions on the best available evidence. The Board s approach to governance is open: receptive to information that will enable the Board s work, responsive to the expectations of the public and transparent regarding the decisions that are made. Members are to act in the best interests of the Board as a whole. The relationship between the Board and the CEO is based upon trust, collaboration and clear understanding of roles and responsibilities of the Board and the CEO. The Governance Charter also outlines the Board s structures and governance processes whereby strategic goals are set, key relationships are maintained, assets of the organization are safeguarded and quality care is supported in accordance with best practices, service excellence and national performance standards such as those of Accreditation Canada.