Skype for Business User Guide - Harrisburg University

1 Harrisburg University Skype for Business user Guide Contents 2 Accessing Skype for 2 Starting Skype for Business on your desktop .. 3 Subsequent access to Skype for 3 Changing Skype for Business startup behavior .. 4 Skype for Business 3 The main Skype For Business window .. 4 Adding a profile picture .. 4 user Availability: Presence .. 5 Contacts .. 6 Creating a group .. 6 Finding and adding contacts .. 7 Communicating with your contacts .. 7 Instant messaging (IM) .. 10 Making an audio or video call .. 10 Skype for Business meetings .. 11 Scheduling a meeting .. 11 Starting an unscheduled meeting.

2 11 Sharing your desktop and other content .. 11 Start sharing .. 14 Allowing participants to control content .. 14 Exiting Skype for Business .. 14 Closing the Skype for Business window .. 14 Sign out .. 15 Exit .. Harrisburg University 1 OIS Training What is Skype for Business ( Skype -fB)? This Guide is for people who are new to Skype -fB, and provides information on how to begin using it to communicate with your colleagues. Skype -fB was formerly known as Lync but was re-branded under the current release name after Microsoft acquired Skype . It is a communications platform that allows you to interact with your contacts using instant messaging (IM), audio and video conversations, and Skype -fB Meetings.

3 It runs on Windows and Mac operating systems, and on mobile devices. For a full range of feature and training videos see Microsoft's Discover Skype for Business site. Accessing Skype for Business Starting Skype for Business on your desktop Windows: The Skype -fB Windows client is installed by default on the University 's standard desktops as part of the Office 2013 suite. Click the Windows start button at the bottom left of your screen Select All Programs > Microsoft Office 2013 > Skype for Business 2015 (yes, 2015). When the Skype -fB window appears, enter your Sign-in address in the format then click the Sign In button.

4 It will then request your password. Enter your University network password. Mac OS: To use Skype for Business (Lync) for Mac 2011 you need to download and install the client program and then manually configure the settings. The download and all the instructions can be found in the Office 365 web portal, on the Software page as follows: Log in to the Office 365 portal : and go to Settings (cog icon) > Office 365 settings> Software > Skype for Business Harrisburg University 2 OIS Training Click the Install button; save the .dmg file, open it (if your security settings won't allow it to be launched by clicking, hold down the CTRL button and click the file, select Open' from the Finder menu) and follow the installation instructions.

5 Follow steps 2 & 3 on the Software page to apply the update and configure the server settings. To start after installation: From the Finder menu bar, select Go > Applications >Microsoft Lync In the Lync window, enter the same data in both the Email address and user ID field in the format enter the password that you use to log in to a University networked computer, then click the Sign In button. Subsequent access to Skype for Business Once you have installed Skype -fB on your desktop and signed into it for the first time, it will automatically log you in and open the main Skype -fB window every time you start up your computer.

6 If you disable this preference (see Options below), you can start it manually when required. To open Skype -fB manually, find it in the main Office program list: Start >Programs>Microsoft Office 2013 (or pin it to the taskbar for easy access). When Skype -fB is running, you will see a large Skype -fB icon on the Windows taskbar, and a small Skype -fB icon in the system tray at the end of the task bar. Closing the Skype -fB window does not close the application, but merely minimises the window, which can then be opened by clicking the large taskbar icon. The small system tray icon only provides access to a few select commands, and doesn't open the Skype -fB.

7 Window, but you can right-click it to quickly update your status and exit Skype -fB. Changing Skype for Business startup behavior You can change your default Skype -fB startup options using the Options menu (cog icon) on the main screen, then choosing Tools > Options. Once the Options window opens, select Personal from the left-hand panel, then make the required changes, such as listed in the Options menu below. Harrisburg University 3 OIS Training Skype for Business basics The main Skype -fB window When you open Skype -fB, the main Skype -fB window will appear: Your status information If you have uploaded a profile picture, it will appear here with the colored icon indicating your availability.

8 Enter text in the box above it to let others know what you're up to, change your availability using the drop- down menu, or add your location. Tools and communication - Contacts - Conversations - Meetings Adding a profile picture If you have previously uploaded a profile picture to Office 365 through the main portal, it will automatically carry through to Skype -fB. To upload or edit your picture from within Skype -fB: Click Options (cog icon) on the Skype -fB main window. Choose Tools > Options. In the Skype -fB Options window, select My Picture from the left-hand panel. Click the Edit or Remove Picture button to upload an image.

9 Office 365 will open. Browse to select your picture file, then click Save at the bottom right of the screen. You will be returned to the Skype -fB Options window. Ensure that the Show my picture radio button is selected. Click OK. Harrisburg University 4 OIS Training user Availability: Presence A user 's availability is indicated by the coloured icon beside their profile picture. This availability status is known as your presence and will indicate a status such as Available, Busy, Away, Do Not Disturb, etc. Your presence indicator will effect which communication options are available.

10 Presence is only indicated for those with the Skype -fB client running, otherwise it will show as Offline (uncoloured). Indicators are based on your Outlook calendar information, but update according to both your calendar and your activity. For instance, if you are available at your desk but don't use your mouse or keypad for a period of time (the default is five minutes, but this can be changed), Skype -fB. automatically changes your presence indicator from green to an inactive yellow icon. Using your keyboard or mouse returns your status to available. You can also manually change your availability by: Using the drop-down status menu in the Skype -fB window Hovering over the large icon Rightt clicking the small on the task bar icon on taskbar Manual status settings override all automatic changes.