STEPS TO RESOLVE E-SIGN ISSUE on eOffice - CWC

1 STEPS TO RESOLVE E-SIGN ISSUE on eOffice @ CWC. FIRST step : Access URL from the browser from where eOffice is accessed. This will enable eSign in Chrome, Mozilla Browser. Above activity is to be carried out on all client machines only once. As SSL certificate is not recognised by Internet Explorer, the E-SIGN facility will not work on Internet Explorer browser. SECOND step : Accept the certificate. Sd/- Deputy Director Software Management Directorate Central Water Commission To: All the Officers of CWC through Website Page 1 of 2. problem : User is facing problem while doing eSign and Send in eOffice with receiving message E-SIGN gateway not available . Solution to enable eSign in Browser: 1.

2 Access URL from the browser from where eOffice is accessed. 2. Wait for sometime then following page will appear. 3. Now access your URL 4. Click on eSign and Send. It will redirect you to eSign Service page. Type OTP received on mobile and click on submit button. Note: Above activity is to be carried out on all client machines only once. As SSL certificate is not recognised by Internet Explorer, The E-SIGN will not work on Internet Explorer browser. Page 2 of 2.