Strategic Management Model - MIM

1 Strategic Management ModelGatheringInformationSocietalEnviron ment:General forcesNaturalEnvironment:Resources andclimateTaskEnvironment:Industry analysisInternal:Strengths andWeaknessesStructure:Chain of commandCulture:Beliefs, expectations,valuesResources:Assets, skills,competencies,knowledgeExternal:Op portunitiesand ThreatsDeveloping Long-range PlansMissionReason forexistenceObjectivesWhatresults to accomplishby whenStrategiesPlan toachieve themission &objectivesPoliciesBroadguidelinesfor decisionmakingEnvironmentalScanning:Stra tegyFormulation:Feedback/Learning: Make corrections as neededPutting Strategy into ActionMonitoringPerformanceProgramsActiv itiesneeded to accomplisha planBudgetsCost of theprogramsProceduresSequenceof stepsneeded to do the jobPerformanceActual resultsStrategy Implementation.

2 Evaluationand Control:THIRTEENTH EDITIONS trategicManagementandBusinessPolicyTOWAR D GLOBAL SUSTAINABILITYThis page intentionally left blank THIRTEENTH EDITIONT homas L. WheelenFormerly with University of VirginiaTrinity College, Dublin, IrelandJ. David HungerIowa State University St. John s UniversityStrategicManagementandBusiness PolicyTOWARD GLOBAL SUSTAINABILITY with major contributions byKathryn E. WheelenAlan N. HoffmanBentley UniversityBostonColumbusIndianapolisNew YorkSan FranciscoUpper Saddle RiverAmsterdamCape TownDubaiLondonMadridMilanMunichParisMon trealTorontoDelhiMexico CitySa~o PauloSydneyHong KongSeoulSingaporeTaipeiTokyoEditorial Director:Sally YaganEditor in Chief:Eric SvendsenSenior Acquisitions Editor:Kim NorbutaEditorial Project Manager:Claudia FernandesEditorial Assistant:Carter AndersonDirector of Marketing:Patrice Lumumba JonesSenior Marketing Manager:Nikki Ayana JonesMarketing Assistant.

3 Ian GoldSenior Managing Editor:Judy LealeProduction Project Manager:Becca GrovesSenior Operations Supervisor:Arnold VilaOperations Specialist:Cathleen PetersenCreative Director: Blair Brown Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbookappear on the appropriate page within 2012, 2010, 2008, 2006, 2004 by Pearson Education, Inc., publishing as Prentice reserved. Manufactured in the United States of America. This publication is protected by Copyright, andpermission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrievalsystem, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, orlikewise.

4 To obtain permission(s) to use material from this work, please submit a written request to PearsonEducation, Inc., Permissions Department, One Lake Street, Upper Saddle River, New Jersey 07458, or you mayfax your request to of the designations by manufacturers and sellers to distinguish their products are claimed as those designations appear in this book, and the publisher was aware of a trademark claim, the designationshave been printed in initial caps or all of Congress Cataloging-in-Publication DataWheelen, Thomas Management and business policy : toward global sustainability / Thomas L.

5 Wheelen, J. David Hunger. 13th bibliographical references and : 978-0-13-215322-5 ISBN-10: 0-13-215322-X1. Strategic Strategic planning Case Hunger, J. David, II. '012 dc222011013549 Senior Art Director/Supervisor:Janet SlowikCover Designer:Liz HarasymcukCover Photo:Courtesy of NASA/Shutterstock Interior Designer:Maureen EideMedia Project Manager, Editorial:Denise VaughnMedia Project Manager, Production:Lisa RinaldiFull-Service Project Management :Emily Bush,S4 Carlisle Publishing ServicesComposition:S4 Carlisle Publishing ServicesPrinter/Binder:Courier/Kendalvil leCover Printer:Lehigh-Phoenix Color/HagerstownText Font:10/12 Times Roman10987654321 ISBN 10.

6 0-13-215322-XISBN 13: 978-0-13-215322-5 Dedicated toKATHY, RICHARD, AND TOMBETTY, KARI AND JEFF, MADDIE ANDMEGAN, SUZI AND NICK, SUMMER ANDKACEY, LORI, MERRY AND DYLAN, AND WOOFIE (ARF!).SPECIAL DEDICATION TO KATHRYN WHEELEN:Kathryn has worked on every phase of the case section of this book. Until this edition, she also managedthe construction of the Case Instructor s Manual. She has done every job with a high level of dedicationand concern for both the case authors and the readers of this AKALADAVID ALEVYTARA ALGEODAVID ARMSTRONGMIKE ASKEWLAURA BAILEYNICK BAKERALICIA BARNESASHLEY BARNESALICE BARRSHERRY BARTELKENDRA BASSIJAY BECKENSTEINJOSH BECKENSTEINNICOLE BELLCATHY BENNETTKATIE BOLLINSCOTT BORDENJENNIFER BOYLEAUNDREA BRIDGESSUZANNE BROWNALEXANDRA BUEHLERKYLE BURDETTEWHITNEY CAMERONRUTH CARDIFFAMY CAREYMEGAN CARRICOMARTI CARTERANDREA CATULLO-LINNMEREDITH CHANDLERLUKE CLAEYSKAYLEE

7 CLAYMOREBRIAN COBBJENNIFER COLETARYLL CONNOLLYTHAYNE CONRADDONNA CONROYCAITLIN COUTHENMEGAN JOY COWARTCYNDI CRIMMINSKASEY CROCKETTDAN CURRIERKELLY DANMICHLENE DAOUD HEALYSTACY DAVISFRANK DEL CASTILLOMEREDITH DELA ROSACHRIS DELANEYGEORGE DEVENNEYDANA DODGE (Frick)KATE DOLDERBARBARA DONLONHEIDI DRESSLERTRACY DYBALSKIBRIAN DYKKIM ECKTRISH EICHHOLDKRISTIN ELBERKELSEY ELLIOTTKATIE EYNONGENEVA FARROWMARIA FELIBERTYMIKE FINERMICHELLE FINNERTYCANDAS FLETCHERROBERT FLORYMARCIA FLYNNBRAD FORRESTERMARGARET FRENCHSTEPHANIE FRITSONMARK GAFFNEYMICHELLE GARCIA-JUCHTERSYBIL GERAUDAMBER GOECKECAROLYN GOGOLINADAM GOLDSTEINBETH GRUNFELDMICAELA HAIDLEGREG HAITHDEMETRIUS HALLBRIDGET HANNENBERGBRYAN HARRELLTARA HARTLEYKENNY HARVEYALISON HASKINSCAROL HAWKSJENNIFER HEILBRUNNCHRISTINE HENRYLYNN

8 HICKSJULIE HILDEBRANDDAUNNE HINGLEWENDI HOLLANDCHRISTY HUMENIUKGENE HUMENIUKANDREA IORIOSUSAN JACKSONPAM JEFFRIESBRITTANY JUCHNOWSKIANJALI JUSTUSCHERYL KABBLAURA KAPPESGIA KAULJULIE KESTENBAUMKARTAPURKH KHALSAKIM KIEHLERAMANDA KILLEENWALT KIRBYMARY-JO KOVACHROBYN KOVARGREG KRAMPDANIEL KRAUSSMICHAEL KRISANDAGINA LaMANTIACHAFIKA LANDERSDOROTHY LANDRYDUSTIN LANGEALIX LaSCOLAJOE LEEAPRIL LEMONSKIMBERLY LENAGHANThis book is also dedicated to the following Prentice Hall/Pearson salesrepresentatives who work so hard to promote this book.

9 ViTRICIA LISCIOBETH LUDWIGCARY LUNAJEMINA MACHARRYKATIE MAHANLAURA MANNPATRICIA MARTINEZCHRISTINA MASTROGIOVANNISONNY MATHARUTONY MATHIASBROOK MATTHEWSGEORGIA MAYALICIA MCAULIFFEMASON McCARTNEYKAREN McFADYENBRIAN McGARRYMICHELLE McGOVERNIRENE McGUINNESSRYAN McHENRYCRISTIN McMICHAELKEVIN MEASELLERAY MEDINAKELLY MEIERHOFERMOLLY MEINERSMATT MESAROSSHALON MILLERJAMI MINARDWILLIAM MINERICHEMILY MITCHELLJILINE MIXJULIE MORELRAFAEL MORENOTRACY MORSEOLIVIA MOUGDOLLY MUNIZTRICIA MURPHYLAUREN MURROWAMBER MYLLION (Parks)LINDA NELSONLYNNE NICLAIRBOB NISBETBETSY NIXONTOM NIXONLAURA NOAHCOLLEEN O DELLDEBBIE OGILIVESARI ORLANSKYDAVE OSTROWDARCEY PALMERKRISTINA PARKERTONI PAYNEJULIANNE PETERSONMELISSA PFISTNERCANDACE PINATAROBELEN POLTORAKELIZABETH POPIELARZMEGAN PRENDERGASTNICOLE PRICEJILL PROMESSOLENNY ANN RAPERJOSH RASMUSSENAMANDA RAYSONYA REEDRICHARD RESCHMARY RHODESBRAD RITTERDAN ROBERTSONMATT ROBINSONJENNIFER ROSENDOROTHY ROSENEKELLEEN ROWERICH ROWEPEYTON ROYTEKSENG SAECHAOSTEVE SARTORILYNDA SAXBOB SCANLONMARCUS SCHERERKIMBERLY

10 SCHEYVINGHEIDI SCHICK (Miller)BRAD SCHICKCHRIS SCHMIDTDEBORAH SCHMIDTMOLLY SCHMIDTCORRINA SCHULTZWHITNEY SEAGOCHRISTIANA SERLEMARTHA SERNASMARY SHAPIROBARBARA SHERRYKEN SHIPBAUGHDAVE SHULERJESSICA SIEMINSKILEA SILVERMANAUTUMN SLAUGHTERKRISTA SLAVICEKSCOTT SMITHADRIENNE SNOWLEE SOLOMONIDESBEN STEPHENDAN SULLIVANJOHN SULLIVANLORI SULLIVANSTEPHANIE SURFUSAMANDA SVECCHRISTINA TATESARAH THOMASABBY THORNBLADHKATY TOWNLEYELIZABETH TREPKOWSKITARA TRIPPCAROLYN TWISTJOE VIRZIAMANDA VOLZBRITNEY WALKERMADELEINE WATSONBEN WEBERDANIEL WELLSMARK WHEELERLIZ