Student Handbook - CBC

1 Page | 1 Student Handbook CBC CRICOS Provider Code 01899K RTO Code 6554 Student Handbook CBC 2015 Published by the Canterbury Business College (CBC) Level 6, 29-35 Bellevue St NSW 2010 Telephone (02) 9280 3733 Facsimile (02) 9280 3858 Email: Internet: Page | 2 Contents Introduction .. 6 A word from the top .. 7 Mission Statement .. 8 Goals & Objectives .. 8 Organisation Chart & Important Contact Details .. 9 Information for New students .. 13 The ESOS framework providing quality education and protecting your rights.

2 13 Enrolment / Application 15 Life in Sydney .. 16 For Personal Safety .. 16 Cost Of Living in Sydney .. 16 Accommodation .. 16 Hotels, Mot els & Backpackers .. 16 Information On Temporary Accommodation In Sydney .. 16 Home Stay .. 17 Renting .. 17 Travel Costs .. 17 Important contact details for International students .. 18 Code of Practice .. 21 Administration .. 21 Marketing and Liaison .. 21 22 Dissemination of information .. 22 Core 23 National Code of Practice .. 23 The Tuition Protection Scheme (TPS).

3 25 Introduction .. 25 Pre-Paid Tuit ion Fees .. 25 TPS Provider Obligations .. 25 CBC Policies .. 27 Privacy - Student Personal Informat ion .. 27 Anti-Discrimination .. 27 Immigration laws .. 28 Equal opportunity .. 28 Harassment .. 28 Sex-based harassment / Victimisation / Bullying .. 29 Vict imisat ion .. 29 Bullying .. 30 Reporting Discrimination, Sexual Harassment, Victimisat ion & Bullying .. 30 Student Responsibilities .. 31 Communication and interaction .. 31 Studying .. 31 Computers and electronic resources .. 31 Consequences of inappropriate use.

4 32 Criminal Offences .. 32 Unlawful Use - Violations of State or Federal law .. 32 Inappropriate Use .. 33 Copyright .. 34 Page | 3 Change of address .. 34 Overseas Student Health Cover (OSHC) .. 34 Dress Code .. 39 39 Gambling .. 39 Food and drinks .. 39 Alcohol, Drugs and Weapons .. 39 Smoking .. 40 Safet y .. 40 Student Discipline .. 40 Policy .. 40 Rules and Regulations .. 40 Managing Student 41 Disciplinary & Dismissal Procedures .. 41 Misconduct .. 43 Academic Misconduct - Cheating, Plagiarism and Collusion.

5 43 Behavioural Misconduct .. 44 How to lodge a misconduct complaint .. 45 Consequences of Misconduct .. 45 Misconduct Appeals .. 45 Courses .. 47 Student Enrolment Policy .. 50 Entry Requirements .. 50 Student engagement prior to enrolment .. 50 Application Selection and 51 Pre-Training Skills & Knowledge Review .. 52 Onshore 52 Offshore testing.. 53 Procedure .. 54 Procedures for agents to verify entry requirements prior to Student enrolment.. 55 Student selection procedure for agents .. 56 Pre-enrolment procedures to assess Student eligibility.

6 57 Student Access & Equity .. 57 Procedure .. 57 Student Support Services .. 59 Orientation program .. 59 USI Number help .. 60 Personal Counselling services .. 60 Academic 60 Academic 61 Language, literacy & learner needs .. 61 Procedure .. 62 Complaints and Appeal Procedures .. 63 Complaints and Appeal Handling Policy and Procedures .. 63 Assessments .. 66 Assessment Rules .. 66 Assessment Requirements .. 67 Exceptional 67 Deferred Assessment .. 67 Examinations / Assessments .. 68 Assessment Feedback .. 68 Page | 4 Results & Awards - Final Results.

7 69 Interim academic transcripts .. 69 Qualification issuing policy .. 69 Procedures for issuing / applying for Qualification: .. 69 Cancellation of Qualification or Statement of Attainment .. 70 Student RPL & Course Credit Information and Requirements .. 70 Recognising Prior Experience and Skills .. 70 Credit Transfer .. 70 Evidence requirements .. 71 National Recognition (Recognition of Qualifications Issued By Other RTO s) .. 72 Recognition of Prior Learning (RPL) .. 72 RPL Policy for overseas qualification .. 74 Course Credits / Transfers / Pathway options.

8 74 Fees & Charges .. 75 75 Methods of 75 Overdue Fees .. 76 Student Documentation request charges .. 76 Refunds .. 77 Refund 77 Attendance Monitoring Policy .. 79 Attendance Monitoring (Recording) 80 Reporting students Policy .. 82 Termination and Changes on PRISMS .. 83 Academic Course Progress Policy - .. 84 Policy .. 84 Academic Progress & Student Intervention .. 84 Procedures for monitoring Academic Progress & managing Student Intervention .. 86 Academic Appeals .. 87 Procedures for academic appeals & complaints.

9 87 Assessments resit policy .. 88 Resit/Re-assessment Procedure:.. 88 Completion within expected duration / Course deferment .. 89 Leave application / Course Deferment / Course cancellation .. 90 Application procedure for Leave / course deferment / course cancellation .. 92 Transfer Between Registered Providers .. 93 Transfer from CBC to another provider and vice-versa for International 93 Student Records .. 96 Records Management Policy .. 96 Confidentiality of Student Records .. 96 (a) Exceptions to Disclosure of Student Records & Information.

10 96 (b) Emergencies .. 96 (c) Student Access .. 97 Occupational Health & Safety .. 98 Emergency Procedures .. 98 Steps for Evacuation in Case of 99 CBC Off Campus Work Experience Insurance Policy .. 99 Change of Ownership or 99 Third Party Monitoring 99 Premises Relocation Policy .. 101 Campus Location: .. 102 Page | 5 Appendix Fire Exit Plan .. 103 Disclaimer While every effort has been made to ensure that the information in this publication is correct at the time of printing, Canterbury Business College reserves the right to make changes at any time in order to meet educational requirements and standards.