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TENDER SPECIFICATIONS FOR THE CANTEEN AND CATERING ...

AGSA CATERING Services TENDER SPECIFICATIONS TENDER SPECIFICATIONS FOR THE CANTEEN AND CATERING SERVICES FOR THE AUDITOR-GENERAL OF SOUTH AFRICA (AGSA) 300 MIDDEL STREET (CORNER OF VEALE AND MIDDEL STREET) NEW MUCKLENUEK BROOKLYN PRETORIA TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 2 INDEX SECTION 1: INTRODUCTION .. 3 SECTION 2: SCOPE OF WORK .. 3 SECTION 3: GENERAL CONDITIONS .. 5 SECTION 4: SPECIFIC CONDITIONS .. 6 SECTION 5: EVALUATION/ADJUDICATION OF TENDERS .. 10 SECTION 6: PRICING SCHEDULE .. 10 TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 3 SECTION 1: INTRODUCTION The purpose of this document is to detail the scope of work, incorporating the tasks and responsibilities of the Service Provider (hereinafter, referred to as the Service Provider), required by the AGSA for CANTEEN and CATERING Services.

4.1.8 All foods/meals must be of an exceptionally high standards 4.1.9 The purchase price of the items should be offered at competitive market related level 4.1.10 The AGSA reserves the right to compare prices 4.1.11 Provide catering equipment that is of acceptable industry standards. 4.2 FIT OUT OF CANTEEN PREMISES: 4.2.1

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Transcription of TENDER SPECIFICATIONS FOR THE CANTEEN AND CATERING ...

1 AGSA CATERING Services TENDER SPECIFICATIONS TENDER SPECIFICATIONS FOR THE CANTEEN AND CATERING SERVICES FOR THE AUDITOR-GENERAL OF SOUTH AFRICA (AGSA) 300 MIDDEL STREET (CORNER OF VEALE AND MIDDEL STREET) NEW MUCKLENUEK BROOKLYN PRETORIA TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 2 INDEX SECTION 1: INTRODUCTION .. 3 SECTION 2: SCOPE OF WORK .. 3 SECTION 3: GENERAL CONDITIONS .. 5 SECTION 4: SPECIFIC CONDITIONS .. 6 SECTION 5: EVALUATION/ADJUDICATION OF TENDERS .. 10 SECTION 6: PRICING SCHEDULE .. 10 TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 3 SECTION 1: INTRODUCTION The purpose of this document is to detail the scope of work, incorporating the tasks and responsibilities of the Service Provider (hereinafter, referred to as the Service Provider), required by the AGSA for CANTEEN and CATERING Services.

2 BACKGROUND The Auditor-General of South Africa (AGSA) intends to outsource the CANTEEN and CATERING Services, to a Service Provider, at its Head Office, Brooklyn Pretoria. The AGSA intends to enter into a Service Level Agreement with a Service Provider who is to provide the services required. The services rendered will be for the Service Provider s own account, taking responsibility for all risks including profit/loss, stock and cash control. The services will NOT be on a subsidy basis. SECTION 2: SCOPE OF WORK The Service Provider will be required to provide the following: PROVISION OF A CANTEEN SERVICE This is an all-inclusive CANTEEN Service providing basic meals, non alcoholic beverages, snacks & other items (not limited to free issuance) on a daily basis to on-site personnel, including providing and maintaining equipment and the provision of consumables required for the intended use.

3 Duration of Service. The intended term of the contract will be for a period of 36 months. Normal Working Hours Normal Service Time: Working Days (Excluding Public Holidays) Monday to Thursday 07h00 to 16h00 and Friday 07h00 to 15H30. It must be further noted, that the AGSA Head Office Campus has employees in excess of 1000, these employees are sitting in three separate buildings, and any extended operating hours will either be at the discretion of the Service Provider TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 4 or be negotiated directly with the AGSA should such a requirement be deemed necessary. The preferred service provider must be prepared to cater for the following: o All identified canteens at AGSA Head Office Campus o All dietary preferences, including but not limited to religious, cultural, vegetarian, kosher and halaal with valid certification from the respective bodies where applicable.

4 PROVISION OF A CATERING SERVICE The provision of a CATERING Service for internal meetings and/or third party functions & ad-hoc functions within the AGSA Head Office Campus in Brooklyn Pretoria. Response Times: The Service Provider is to ensure that meals ordered must be prepared and delivered to the conference centre and respective venues as stipulated by the client/s. The response times shall be adhered to. Failure to adhere to the times stipulated may result in non-payment or the reduction of the quoted price for the service. SERVICE CONDITIONS The contract makes provision for: 1) CANTEEN services 2) CATERING Services 3) Consumables and supplies as required 4) Maintenance of own equipment Preparation of snacks, meals, coffee and other beverages to the acceptable food industry standards whilst also ensuring that no food preparation other than that which has been specified or requested takes place on the premises.

5 This Scope of Work shall be undertaken in the manner stated in this document as well as the Service Level Agreement. This Scope of Work is subject to all conditions and requirements as stated in Section 3 of this document as well as any other accompanying documents in this pack. TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 5 TASKS & ACTIVITIES General Requirements Tasks not specified in this document will be identified and mutually agreed upon between the Service Provider and the AGSA. All document deliverables must be in formats as per industry accepted standards ( , MS Word, MS PowerPoint, MS Project). SECTION 3: GENERAL CONDITIONS The Service Provider is required to: Conduct business in a courteous and professional manner. Ensure that all personnel working under this contract are in good health and pose no health risk to any personnel in the AGSA.

6 Comply with the AGSA security and emergency policies, procedures and regulations. Ensure that all work performed and all vehicles, plant and equipment brought onto or used on site will be in compliance with the Occupational Health and Safety Act of 85 of 1993 and any Regulations promulgated in terms of this Act and the standard instructions of the AGSA. Maintain its equipment in good order so as to comply with the AGSA s occupational health and safety standards. Ensure that all personnel working under this contract are adequately qualified and trained prior to the commencement of the contract. Provide all personnel working under this contract with uniforms, which state the name of the Service Provider and employee name that can be clearly identified from other Service Providers, AGSA personnel, etc. The AGSA reserves the right to order the immediate removal of a staff member that does not adhere to this requirement.

7 Provide all personnel working under this contract with adequate and appropriate Personal Protective Equipment (PPE) and clothing and to ensure these items are worn at all times. Ensure that the AGSA is informed of any removal and replacement of personnel. For security reasons, the AGSA reserves the right to vet all personnel working under this contract. Provide the services of pest control quarterly at their own cost and general cleanliness to the CANTEEN and surrounding areas daily. Define their modus operandi to the AGSA with regards to their service providers who deliver supplies to site. Provide an on-site manager, available at all times. TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 6 Issue and circulate weekly menus to employees. The AGSA shall: Conduct business in a courteous and professional manner with the Service Provider.

8 Provide appropriate information as and when required by the Service Provider to fulfill their duties. Not accept responsibility for any damages or injuries suffered by the Service Provider or their personnel for the duration of the contract if it is deemed to be out of the control of the AGSA Not accept any responsibility of accounts/expenses incurred by the Service Provider that was not agreed upon by the contracting parties. Provide 2 x fully fitted kitchen facilities, an operations office and a storage facility AGSA also provide: Electricity Water points; Geyser; Refrigeration; Microwave SECTION 4: SPECIFIC CONDITIONS CANTEEN SERVICES Establishment and operation of a CANTEEN on the AGSA premises, utilizing the allocated area for the supply of a set menu of basic meals, beverages and other items on a daily basis Operation of the CANTEEN will be from 07:00 to 16:00 on Monday to Thursdays and 07:00 to 15:30 on Fridays, excluding Public Holidays.

9 Operation of the CANTEEN outside the standard hours shall be by special arrangement between the AGSA and the Service Provider. Provide a few options of Meals-of-the day at a competitive price. Provide adequate equipment, cutlery and crockery for use by the AGSA at no extra cost. Provide suitable disposable containers for the serving of food & beverages. TENDER SPECIFICATIONS FOR PROVISION OF CATERING AND CANTEEN SERVICES AUDITOR-GENERAL OF SOUTH AFRICA 7 Use only fresh ingredients in the food preparation and ensure that no items that are beyond the expiry date are used and offered All foods/meals must be of an exceptionally high standards The purchase price of the items should be offered at competitive market related level The AGSA reserves the right to compare prices Provide CATERING equipment that is of acceptable industry standards. FIT OUT OF CANTEEN PREMISES: The Service Provider will be responsible for the general up-keep of the facility occupied.

10 The AGSA will conduct regular inspections of the facility to ensure adherence to standards prescribed by the OHS and Statutory Building regulations All furniture & fittings supplied by and installed by the services provider needs to be approved by the AGSA Facilities Department On termination of the contract the AGSA has the right to claim re-instatement costs No renovations will be authorized without the AGSA s written approval. The Service Provider reserves the right of admission to the CANTEEN area. CATERING SERVICE Provide a CATERING service for the conference centre, internal meetings and ad-hoc functions on request. Nothing however, prevents the AGSA from ordering from external service providers. Delivery of meals to the conference centre, internal meetings & ad- hoc functions within the prescribed time frames. Provide meals in a presentable manner to clients. Provide adequate CATERING equipment, cutlery and crockery.


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