Terms and Conditions - Temperzone

1 hitachi WarrantyTerms and ConditionsThis warranty is applicable to hitachi air conditioning products distributed by Temperzone and purchased and installed in AustraliaThe Warranty Terms & Conditions outlined in this document are in addition to the owner s statutory rights under the Australian Consumer Law (ACL) Act of 1st January 2012 hitachi Product RangeWarranty TermNotesInverter Ducted & Cassette Units5 Years Parts and LabourInstaller must have ARC LicenceRAC product (Hi Wall Split systems)5 Years Parts and LabourInstaller must have ARC LicenceMulti Split5 Years Parts and LabourInstaller must have ARC LicenceVRF1 Year Parts and LabourInstaller must have ARC LicenceChiller1 Year Parts and LabourInstaller must have ARC LicenceSpare Parts1 Year Parts OnlyHow to make a claim on this warranty.

2 Call 1800 211 800Or email the Warranty Department you contact Please ensure you let the Service Centre know the model and serial number of your equipment, plus the date of original purchase and invoice our valued customersThank you for choosing a quality hitachi air conditioning system. Even the best equipment provides better service when correctly maintained. To enjoy many more years of reliable service from your Temperzone air conditioning system, please ensure that:1. The return air filter is cleaned The outdoor unit is kept clear of debris and garden Maintain the unit annually, as per Temperzone s recommended yearly maintenance warranty applies to:January 2012 What it coversIf any defect in your hitachi air conditioning system distributed by Temperzone Australia is caused by FAULTY MATERIAL or WORKMANSHIP within the warranty period, starting from the date of original purchase, it will be rectified without cost for both labour and material by the Temperzone Service isn t covered by the warranty?

3 1. Failure to start due to voltage Conditions , blown fuses or other damage caused by inadequate or interrupted electricity Damage caused by accident, misapplication, abuse, alteration, tampering or servicing by anyone other than an authorized person. 3. Damage resulting from incorrect installation, commissioning or use other than in accordance with the operating instructions issued by Damage caused by using the air conditioning unit in a corrosive atmosphere or by filter Replacement of any worn drive belts if Costs incurred for annual The original service call costs in identifying a warranty Freight and travel charges for work performed or parts supplied outside the area normally service by Temperzone service Field wiring, refrigerant pipe run between units.

4 The condensation drainpipe or other Consequential warranty does not apply if:1. Any appliance plate is altered or Temperzone Australia Pty Ltd has not been notified within 48 hours of any fault occurring which may require warranty Any unauthorized modification has been made to the equipment or any part has been substituted or replaced with non-original Regular service has not been carried out by an appropriate ARC licenced Installer. 5. The unit is used other than for the heating and cooling of air for human comfort - unless approved by The system is installed in a mobile application ( caravan, boat, crane).

5 Terms of the hitachi WarrantyJanuary 2012 FOR YOUR REFERENCEDate Purchased: .. / .. / .. Unit Model No.: ..Date Commissioned: .. / .. / .. Unit Serial No.: .. Compressor Serial No.: .. Temperzone Dealer: .. Licence No.: ..1. Check air filters, vacuum, wash clean or replace as Check condensate drain for free Check compressor compartment for oil stains indicating refrigeration Check suction and discharge operating Check the tightness of electrical connections to the compressor, the Check for correct operation of all electrical equipment de-ice control.

6 And safety controls and compressor Check all refrigeration piping for chafing and Check the operation of electric heaters if Check air supply at all Check for noise and vibration and correct as Check the tightness of all fan and motor Check for insulation and duct damage and repair as Remove lint and dust accumulation from outdoor coil fans. 14. Touch up all paintwork damage to prevent noteOur goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

7 You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major yearly maintenanceJanuary 2012