The Care Certificate Self Assessment Tool

1 The Care Certificate Standards Self- Assessment tool The Care Certificate Framework (Self- Assessment tool ). Copyright Health Education England, Skills for Care and Skills for Health 1. What is the Care Certificate ? The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce1 in mind, the Care Certificate gives everyone the confidence that these workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support. The Care Certificate : applies across health and social care;. will equip workers with the fundamental skill they need to provide quality care; and gives a basis from which workers can further develop your knowledge and skills as their career progresses. What are the standards? The 15 standards in the Care Certificate are: 1. Understand your role 9. Awareness of mental health, dementia and learning disability 2.

2 Your personal development 10. Safeguarding adults 3. Duty of care 11. Safeguarding Children 4. Equality and diversity 12. Basic Life Support 5. Work in a person centred way 13. Health and Safety 6. Communication 14. Handling information 7. Privacy and dignity 15. Infection prevention and control 8. Fluids and nutrition _____. 1. In Health roles may include: Assistant Practitioner, Care Assistant, Healthcare Support Worker, Maternity Support Worker, Nursing Assistant, Occupational Therapy Assistant, Physiotherapy Assistant, Radiography Assistant, Speech and Language Therapy Assistant, Senior Care Assistant. In Adult Social Care roles may include: Activities worker, Day Care Assistant, Day Care Officer, Domiciliary care worker, Home care worker, Nursing Assistant (in a nursing home or a hospice), Personal Assistants, Reablement Assistant, Residential Care Worker, Senior Home Care Worker, Support Worker. Other roles may be included where achievement of all of the standards is possible.

3 The Care Certificate Framework (Self- Assessment tool ). Copyright Health Education England, Skills for Care and Skills for Health 2. About the self- Assessment tool Employers may want to use the self- Assessment tool prior to health and social care workers commencing their induction. Induction can then be tailored, based on the workers self- Assessment . The tool is not designed to be used as part of the selection process and can be used for both new starters and where the employer wishes to award the Care Certificate to existing staff or if necessary identify additional training needs. Health and social care workers. Your employer has asked you to complete this self- Assessment for the Care Certificate . Each of the standards is listed with a check list to allow you to rate your own knowledge and skills against the following scale: Good You have a good standard of skills and/ or knowledge. You use these skills and knowledge on a regular basis and feel confident in your ability.

4 No refresher required. Adequate Your standard of skills and/ or knowledge meets the standard required. You may only use the skills and knowledge from time to time or you may not feel confident in your ability. You and your employer may agree that you need to refresh specific knowledge or skills from this selection. Needs refreshing You previously had this standard of skills and/or knowledge but it is no longer current or you have not used it in your work recently/regularly. You therefore no longer have the skills and/ or knowledge to meet the standard. A refresher is required. New to me Either you have never worked in a caring role previously or you haven't previously covered this topic. Training/development is required. Once you have rated yourself against each standard you will need to have a professional discussion with your assessor, employer or manager to see how you can refresh or develop new knowledge and skills in different areas.

5 It is important that you are honest in your Assessment of your current knowledge and skills against each of the Standards. The checklist is just a tool and is not evidence that you are competent against the Care Certificate . The decision on whether you meet the Standards for the Care Certificate will be made by your manager, employer or assessor using the self- Assessment , any other appropriate evidence and in line with the guidance set out for the Care Certificate . Please see: Health Education England ; Skills for Care or Skills for Health for full details. The Care Certificate Framework (Self- Assessment tool ). Copyright Health Education England, Skills for Care and Skills for Health 3. Standard 1: Understand Your Role Standard 1: Understand Your Role You To meet this standard you can: How would you rate your current ability? Describe your main duties and Good Adequate Needs refresh New to me responsibilities Understand your own role List the standards and codes of Good Adequate Needs refresh New to me conduct and practice that relate to your role Demonstrate that you are Good Adequate Needs refresh New to me working in accordance with the agreed ways of working with your employer Explain how your previous Good Adequate Needs refresh New to me experiences, attitudes and beliefs may affect the way you work Describe your employment Good Adequate Needs refresh New to me Work in rights and responsibilities ways that have been List the aims.

6 Objectives and Good Adequate Needs refresh New to me agreed with values of the service in which they your work employer Explain why it is important to Good Adequate Needs refresh New to me work in ways that are agreed with your employer Demonstrate how to access full Good Adequate Needs refresh New to me and up-to-date details of agreed ways of working that are relevant to your role Explain how and when to Good Adequate Needs refresh New to me escalate any concerns they might have (whistleblowing). Explain why it is important to be Good Adequate Needs refresh New to me honest and identify where errors may have occurred and to tell the appropriate person Explain how a working Good Adequate Needs refresh New to me relationship is different from a Understand personal relationship working relationships Describe different working Good Adequate Needs refresh New to me relationships in health and social in health and care settings social care The Care Certificate Framework (Self- Assessment tool ).

7 Copyright Health Education England, Skills for Care and Skills for Health 4. You To meet this standard you can: How would you rate your current ability? Good Adequate Needs refresh New to me Work in Explain why it is important to partnership work in teams and in partnership with others with others Explain why it is important to Good Adequate Needs refresh New to me work in partnership with key people, advocates and others who are significant to an individual Demonstrate behaviours, Good Adequate Needs refresh New to me attitudes and ways of working that can help improve partnership working. Demonstrate how and when to Good Adequate Needs refresh New to me access support and advice about: partnership working resolving conflicts The Care Certificate Framework (Self- Assessment tool ). Copyright Health Education England, Skills for Care and Skills for Health 5. Standard 2: Your personal development You To meet this standard you can: How would you rate your current ability?

8 Identify sources of support Good Adequate Needs refresh New to me Agree a for your own learning and personal development development plan Describe the process for Good Adequate Needs refresh New to me agreeing a personal development plan and who should be involved Explain why feedback from Good Adequate Needs refresh New to me others is important in helping to develop and improve the way they work Contribute to drawing up own Good Adequate Needs refresh New to me personal development plan Agree a personal Good Adequate Needs refresh New to me development plan Describe the functional Good Adequate Needs refresh New to me Develop level of literacy, numeracy and your communication skills knowledge, skills and necessary to carry out your understanding role Explain how to check Good Adequate Needs refresh New to me your current level of literacy, numeracy and communication skills Describe how a learning Good Adequate Needs refresh New to me activity has improved your own knowledge, skills and understanding Describe how reflecting on a Good Adequate Needs refresh New to me situation has improved your own knowledge, skills and understanding Describe how feedback from Good Adequate Needs refresh New to me others has developed your own knowledge, skills and understanding Demonstrate how to measure Good Adequate Needs refresh New to me your own knowledge, performance and understanding against relevant standards The Care Certificate Framework (Self- Assessment tool ).

9 Copyright Health Education England, Skills for Care and Skills for Health 6. You To meet this standard you can: How would you rate your current ability? List the learning opportunities Good Adequate Needs refresh New to me available to them and how they can use them to improve the way they work Demonstrate how to record Good Adequate Needs refresh New to me progress in relation to your personal development Explain why continuing Good Adequate Needs refresh New to me professional development is important The Care Certificate Framework (Self- Assessment tool ). Copyright Health Education England, Skills for Care and Skills for Health 7. Standard 3: Duty of Care You To meet this standard you can: How would you rate your current ability? Define duty of care' Good Adequate Needs refresh New to me Understand Describe how the duty of care Good Adequate Needs refresh New to me how duty of affects your own work role care contributes to safe practice Describe dilemmas that may Good Adequate Needs refresh New to me arise between the duty of care and Understand an individual's rights the support available for Explain what they must and Good Adequate Needs refresh New to me addressing must not do within your role in dilemmas managing conflicts and dilemmas that may arise about Explain where to get additional Good Adequate Needs refresh New to me duty of care support and advice about how to resolve such dilemmas Demonstrate how to respond to Good Adequate Needs refresh New to me Deal with comments and complaints in line with Comments legislation and agreed ways of and working complaints Describe who to ask for advice Good Adequate Needs refresh New to me and support in

10 Handling comments and complaints Explain the importance of Good Adequate Needs refresh New to me learning from comments and complaints to improve the quality of service Describe how to recognise Good Adequate Needs refresh New to me Deal with adverse events, incidents, errors and Incidents, near misses errors and near misses Explain what they must and Good Adequate Needs refresh New to me must not do in relation to adverse events, incidents, errors and near misses List the legislation and agreed Good Adequate Needs refresh New to me ways of working in relation to reporting any adverse events, incidents, errors and near misses The Care Certificate Framework (Self- Assessment tool ). Copyright Health Education England, Skills for Care and Skills for Health 8. You To meet this standard you can: How would you rate your current ability? List the factors and difficult Good Adequate Needs refresh New to me Deal with situations that may cause confrontation confrontation and difficult situations Describe how communication Good Adequate Needs refresh New to me can be used to solve problems and reduce the likelihood or impact of confrontation Describe how to assess and Good Adequate Needs refresh New to me reduce risks in confrontational situations Demonstrate how and when to Good Adequate Needs refresh New to me access support and advice about resolving conflicts Explain the agreed ways of Good Adequate Needs refresh New to me working for reporting any confrontations The Care Certificate Framework (Self- Assessment tool ).