The CSC ONLINE COMPETENCY ASSESSMENT

1 The CSCONLINE COMPETENCY ASSESSMENT STRATEGICHRMTHIS WAY to Strategic HRto be Asia s center of excellence for HR and OD by 2030 REPORT CARDSURVEYby PULSE ASIA98%2011:2013:98%Three Regional Offices rates ExcellentFive CSC Regional Offices rated Excellent2014:97%Objective 1: Being Recognized as Center of Excellence ASEAN Conference on Civil Service Examination,(Nov. 2014, Astoria Plaza) link_hr symposium\ ASEAN Training on Gender Mainstreaming in HR Policies, Processes and System (April 2015, Marco Polo Hotel)link_hr symposium\ 18thASEAN Conference on Civil Service Matters Preparatory Meeting(April 2015, Tagaytay ) link_hr symposium\18th The CSC Strategy Map and The Enterprise Scorecard The COMPETENCY Project Personnel COMPETENCY ASSESSMENT CB Learning and Development Management System On-line COMPETENCY ASSESSMENT CB Rewards ManagementThe CSC COMPETENCY JourneyGawing lingkod-bayani ang bawat kawani.

2 Love of God & country Excellence IntegrityCSC shall be Asia s leading center for excellence in strategic human resource and organizational developmentPEOPLEPROCESSESPARTNERSR ecognized as a Center for ExcellenceHigh-performing, competent, and credible civil servantsProvide excellent HR processesEnsure effective and efficient performance of quasi-judicial functionsSTAKEHOLDERSE nhance the COMPETENCY of our workforceFINANCEE nsure efficient management of financial resourcesCultivate partnerships with local and international institutionsStrategic Measure: Enhancement of the competencies of the CSC workforceYEARP ercentage of CSC Personnel Meeting the CompetenciesTARGETSACCOMPLISHMENTSM eeting the Required CompetenciesMeeting the Mission-Critical Competencies2012 Baseline (75%)80% 80,35% (80%) 85% Development and Institutionalization of an COMPETENCY -Based HR System in the Public Sector (2011)

3 COMPETENCY DefinitionCompetency TablesPosition ProfileCompetency-Based Job DescriptionsCompetency-Based Qualification StandardsCompetency Project Outputs in 2012are observable, measurable and vital knowledge,, skills, an &attitudesthat are translations of capabilities deemed essential for organizational TablesThe competenciesCOREORGANIZATIONALLEADERSHIP E xempli-fying IntegrityDemons-tratingPersonal Effective-nessChampio-ning and Applying InnovationMana-ging PerformancePartnering and Networ-kingCoaching for ResultsDelivering Service ExcellenceSpeaking EffectivelyPlanning and DeliveringBuilding CommitmentThinking Strategi-callySolving Problems and Making DecisionsWriting EffectivelyManaging InformationDevelo-ping PeopleLeading ChangeCompetent and Credible Civil ServantCOREE xempli-fying IntegrityDelivering Service ExcellenceCOREE xempli-fying IntegritySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegritySpeaking EffectivelyWriting EffectivelySolving Problems and Making

4 DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityDemons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityChampio-ning and Applying InnovationORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityPlanning and DeliveringManaging InformationChampio-ning and Applying InnovationORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityDevelo-ping PeoplePlanning and DeliveringManaging InformationChampio-ning and Applying InnovationORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityBuilding CommitmentLeading ChangeDevelo-ping PeoplePlanning and DeliveringManaging InformationChampio-ning and Applying InnovationORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityThinking Strategi-callyBuilding CommitmentLeading ChangeDevelo-ping PeoplePlanning and DeliveringManaging InformationChampio-ning and Applying InnovationORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityMana-ging PerformanceThinking

5 Strategi-callyBuilding CommitmentLeading ChangeDevelo-ping PeoplePlanning and DeliveringManaging InformationChampio-ning and Applying InnovationORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityPartnering and Networ-kingMana-ging PerformanceThinking Strategi-callyBuilding CommitmentLeading ChangeDevelo-ping PeoplePlanning and DeliveringManaging InformationChampio-ning and Applying InnovationORGANIZATIONALD emons-tratingPersonal Effective-nessSpeaking EffectivelyWriting EffectivelySolving Problems and Making DecisionsDelivering Service ExcellenceCOREE xempli-fying IntegrityTechnical competenciesPolicy Interpretation and ImplementationCounseling and GrievanceEmployee Organization ManagementRecords ManagementConciliation and MediationFacilities ManagementPolicy DevelopmentAudit ManagementTest AdministrationSecretariat and Liaison ServicesAccountingRecruitment and PlacementInformation Technology Management Cash ManagementTest Development and EvaluationStrategic and Corporate Planning Supply and Property ManagementLibrary ManagementLegal ManagementLearning Diagnosis and DesignBudget ManagementCorporate CommunicationLearning Delivery and EvaluationProgram ManagementBenefits, Compensation and Welfare AdministrationJob Analysis, Job Description and COMPETENCY DevelopmentSample COMPETENCY Table Planning and DeliveringCompetency NameCompetency DefinitionCore DescriptionsCompetency Levels/RubricsBehavioral IndicatorsCSC POSITION PROFILESAMPLE QUALIFICATION STANDARDSPOSITION: Computer Programmer III OFFICE.

6 Integrated Records Management OfficeFactorsCurrent QSCompetency-Based QSEducationBachelor s Degree relevant to the jobAchievementBachelor s DegreeRelevanceComputer Science/ Information Technology/ Computer Engineering or its related coursesExperience2 years of relevant experienceYearsTwo (2) YearsRelevanceDemonstrated ability in application systems development, implementation and maintenanceTraining8 hours of relevant trainingHours24 hoursRelevanceApplication systems development, implementation and maintenance RecencyWithin the last 5 yearsEligibilityCS Professional / 2ndLevel EligibilityCertification/LicensesCareer Service (Professional)Second Level EligibilityCompetenciesNoneExemplifying Integrity2 Delivering Service Excellence2 Solving Problems and Decision Making2 Demonstrating Personal Effectiveness2 Speaking Effectively2 Writing Effectively2 Championing and Applying Innovation2 Planning and Delivering1 Managing Information2 Set the Mission-Critical Competencies for different positionsStrategic steps to ensure attainment of our PGS goals and targets Included COMPETENCY targets in the Office Performance Commitment and Review (OPCR) Required the preparation of Individual Development PlansMission-Critical CompetenciesCategory of PositionsNumber of MCCsThe CompetenciesExecutive/Managerial5 Core:* Exemplifying Integrity* Delivering Service Excellence* Solving Problems and Making DecisionsLeadership.

7 * Partnering and Networking* Leading ChangeSupervisor A (Division Chief and equivalent positions)53 Core plus 2 leadership * Managing Performance* Thinking StrategicallyCategory of PositionsNumber of MCCsThe CompetenciesSupervisor B (Asst. Div. Chief and equivalent position)43 Core plus 1 leadership* Thinking Strategically2ndLevel Non-Supervisory and1stLevel Non-Supervisory63 Core plus:3 Organizational:* Demonstrating Personal Effectiveness* Championing and Applying Innovation* Planning and DeliveringMission-Critical Competencies Recruitment and Promotion SystemIntegration of Competencies in CSC HR Systems Learning and Development Programs on L & D for OHRMD Staff CB Learning and Development Management System L & D Programs L & D Calendar 2012 CB Recruitment and Promotion System 2014 Enhanced CBRPP Rewards Management Competencies and Performance as Basis for Recruitment and PromotionCompetency-Based Recruitment and Promotion System Salient Features.

8 Use of COMPETENCY -Based ASSESSMENT Strategies Written Exams Behavioral Event Interview or Targeted Selection Interview Established pool of raters, interviewers and background investigators Provided user s GuideCompetency ASSESSMENT Tools COMPETENCY ASSESSMENT Rating Forms COMPETENCY ASSESSMENT Scoring TemplateThe Training CycleDevelopment of a strategic HRD FrameworkNeeds ASSESSMENT and analysisDesign, development and deployment of L & D interventionsL & D evaluation; andReview of L & D policiesPROGRAM ON LEARNING AND DEVELOPMENTC ompetency AssessmentPreparation of Individual Development PlanConduct of Learning Needs AssessmentPreparation of Office Level Learning and Development Plan (Office HRD Plan)Consolidation of all Office L&D (HRD) Plan into the Agency L&D (HRD) PlanImplementation of the Plan CSC COMPETENCY -Based Learning and Development ProcessMonitoring and EvaluationL&D AGENDA for 2014-20162014 Bridging mission-critical COMPETENCY gap and development interventions2015 Increasing proficiency level through learning and development interventions2016 Soaring high through continuing learning and development interventionsCompetency-based Program on Awards and Incentive for Service Excellence (CB PRAISE)

9 Grant of Office and CSC Awards for Demonstration of Competencies Competencies as added criteria for awardsContinuous Review and Improvement of COMPETENCY Tables Additionof10 TechnicalCompetencies Rewriting/Enhancements of Technical COMPETENCY Tables Adoptionof5(from7)LeadershipCompetencies Partnering and NetworkingManaging PerformanceCoaching for ResultsLeading ChangeThinking StrategicallyBuilding CommitmentDeveloping PeopleBuilding Collaborative, Inclusive Working RelationshipsLeading ChangeThinking Strategically and CreativelyCreating and Nurturing a High Performing OrganizationManaging Performance and Coaching for Results7 CSC Leadership Competencies5 Leadership Competencies for CPROONLINE COMPETENCY ASSESSMENT Time-consuming manual assessmentPreviousAssessment Time-consuming manual assessmentPreviousAssessment ONLINE AssessmentFaster ASSESSMENT process Previous Assessment180 degrees COMPETENCY ASSESSMENT only (Self and Supervisor Ratings)Previous Assessment180 degrees COMPETENCY ASSESSMENT only (Self and Supervisor Ratings)

10 360 Degrees Multiple assessors in multiple sitesSubor-dinatePeersSelfSuper-visor360 Degrees ReviewOnline AssessmentPrevious AssessmentManual computation and generation of ReportsCurrent AssessmentFast and accurate tabulation of results and one-click generation of reportsOnline AssessmentOnline COMPETENCY AssessmentReports generated by the system Number and percentage of personnel with unsubmitted ASSESSMENT forms; Number and percentage of personnel meeting all the competencies required of the position ; Number and percentage of personnel meeting the Mission-Critical Competencies; ONLINE COMPETENCY AssessmentReports generated by the system Number of competencies met by employees/officials ; Commonly Unmet Competencies by employees/officials; and List of Employees Who Meet and Do Not Meet per competencyPreviousAssessment Manual and delayed IDP PreparationPrevious ASSESSMENT Manual and delayed IDP PreparationMore wholisticand objective information available to support timely preparation of the IDPO nline AssessmentONLINE COMPETENCY ASSESSMENT PROJECT TIMELINEE xecutive OfficesONLINE COMPETENCY ASSESSMENT PROJECT the COMPETENCY dictionary.