1 The Essentials of Servant Leadership : Principles in Practice Ann McGee-Cooper, Duane Trammell, Revised by Matthew Kosec, Ann McGee-Cooper & Associates, Inc. 4236 Hockaday Drive Dallas, Texas 75229. Copyright e-mail 2001, 2013 Ann McGee-Cooper & Associates, Inc. The Essentials of Servant Leadership : Principles in Practice by Ann McGee-Cooper, Ed. D., Duane Trammell, (revised, 2013 by Matthew Kosec, ). An organizational and spiritual awakening is currently taking place. More people in the new millennium are Contents seeking deeper meaning in work beyond financial rewards and prestige.
2 The desire to make a difference, The Roots of Modern Leadership Models ..2. to support a worthwhile vision, and to leave the planet A New Kind of Leadership .. 2. better than we found it all contribute to this new urge. At the same time, the sustainability movement is helping How Servant Leadership Serves Organizations ..6. raise a new awareness of tremendous waste in our Capitalizing on Employee Knowledge and Total Engagement current ways of doing business. Perhaps no greater Building Strong Interdependence waste exists than the loss of a true sense of community, Meeting Stakeholder Needs human imagination and creativity, shared vision, and Making Healthy Decisions empowered teamwork found in many of our Maintaining a Clear Awareness of Paradox organizations all of which ultimately undermines TDIndustries: Embodying the Art of individual productivity and corporate performance.
3 Servant Leadership ..9. We must pay attention to these trends because of the How Servant -Leaders Grow More Servant -Leaders tightening labor market and the new generations with Building a Shared Vision of Servant Leadership The Payoff different values and expectations moving into our Linking Learning Organizations: SLLC. working ranks. If companies want to attract and keep top talent, the old ways of recruiting, rewarding, and Parkland Building the Largest Public Hospital in the World Using Servant Leadership ..16. leading won't get us there.
4 A different type of Leadership is required to succeed in the future. Southwest Airlines: Keeping Servant Leadership Alive ..17. Servant Leadership is one new model that has proved The Power of Internal Motivation successful in a growing number of organizations. The Culture Committee Companies ranging from a large airline, a retail store How to Begin Practicing Servant Leadership .. 19. chain, a mechanical/electrical construction and service Why Leadership Styles Matter! .. 21. company to an engineering/construction partnership with a public hospital are experimenting with unprecedented and accelerated changes in whom Employees choose to follow, how they lead, and how they come together to address constant flux.
5 This article includes stories from these workplaces, differentiating Servant Leadership from traditional, hierarchical Leadership models. It also offers suggestions for putting Servant Leadership principles to work any time, any place. Copyright 2001, 2013 Ann McGee-Cooper & Associates, Inc. The Essentials of Servant Leadership : Principles in Practice The Roots of Modern Over the last 50 years, our others in looking at Leadership Models ways of preparing new leaders connections, relationships, have stemmed directly from systems, and patterns.
6 What are the roots of the these roots. For the most part, predominant Leadership we still employ the terms As a result, the leader's role models of the 20th century? manager and leader has changed from that of Start with the machine interchangeably, with no omniscient boss to that of metaphor and managers who apparent recognition that coach. In this new business believed that people in environment, managers find things are managed, but organizations should operate that they are more successful people are led. Leadership like cogs in a well-oiled in accomplishing their goals training in MBA courses machine.
7 Businesses in the when they practice the arts of continues to rely on a case- Industrial Revolution sought deep listening, persuasion, and study approach, in which trust rather than rely on the workers who could complete students study patterns of how exercise of power. Some repetitive tasks in the most others solved business describe this transformation as efficient way possible. To problems in the past. This turning the pyramid of power that end, factories, railroads, process assumes that if you upside down. Others have mines, and other companies learn enough from successful termed this new paradigm adopted a top-down view of case studies, you can match Servant Leadership .
8 Leadership , where those at the your company's challenges top the head of the against these templates and organization controlled all A New Kind of Leadership superimpose similar solutions. the information, made all the Servant Leadership is one decisions. Leaders called However, as the pace of model that can help shift those at the bottom of the change accelerates and the traditional notions of hierarchy hired hands, and world becomes increasingly Leadership and rewarded them for conformity complex, many companies organizations and prepare and unquestioned obedience.
9 Must unlearn the mindset of companies to face the In fact, many viewed any basing the future on the past in challenges of an uncertain questioning of the boss as order to handle emerging future. Robert K. Greenleaf, a insubordination or grounds for problems that are different lifelong student of dismissal. from anything they've faced organizational change, came before. up with the term Servant Instead of Leadership after reading breaking Journey to the East by issues into Hermann Hesse. Greenleaf parts to was reading the book as part understand of his effort to help university and control, leaders deal with the student today's unrest of the 1960s.
10 In trying leaders must to understand the roots of the learn to step conflict, Greenleaf put himself back and in the students' shoes and involve began to study what 2 Copyright 2001, 2013 Ann McGee-Cooper & Associates, Inc. The Essentials of Servant Leadership : Principles in Practice The Essentials of Servant Leadership : Principles in Practice consumed their interest. best test for Servant Leadership hunger for this model. We all is: do those served grow as love to see the good guys . In Hesse's story, Leo, a persons; do they, while being take on the bad guys and cheerful, nurturing Servant , served, become healthier, win.