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The Important Role of People, Process and Technology ...

International Journal of Machine Learning and Computing, Vol. 3, No. 1, February 2013. The Important Role of people , Process and Technology during software Project Requirement A. Haron, S. Sahibuddin, M. Harun, N. H. Zakaria, and M. N. Mahrin some software project related work. The third section Abstract The need of organisation is to enhance the services provides a brief of research method. In fourth section, we through Malaysian Public Sector system application. This paper presented the finding. In fifth section, we described described the role of people , Process and Technology during experimental study that was implemented in Malaysian software project requirement in Malaysian Public Sector.

Abstract—The need of organisation is to enhance the services through Malaysian Public Sector system application. This paper described the role of people, process and technology during software project requirement in Malaysian Public Sector.

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Transcription of The Important Role of People, Process and Technology ...

1 International Journal of Machine Learning and Computing, Vol. 3, No. 1, February 2013. The Important Role of people , Process and Technology during software Project Requirement A. Haron, S. Sahibuddin, M. Harun, N. H. Zakaria, and M. N. Mahrin some software project related work. The third section Abstract The need of organisation is to enhance the services provides a brief of research method. In fourth section, we through Malaysian Public Sector system application. This paper presented the finding. In fifth section, we described described the role of people , Process and Technology during experimental study that was implemented in Malaysian software project requirement in Malaysian Public Sector.

2 We have done the survey to the IT Manager in Malaysian Public Public Sector. Finally, the sixth section, we present some Sector. The Public Sector IT Manager contributed their working conclusion. experienced and knowledge for the survey. The purpose of the survey is to determine the RE practice that implemented during software project requirement. We also determine the role for II. RELATED WORK. people , Process and Technology during the software project The experience on software project development to IT. requirement. The result shows that percent of IT Manager Personnel is increase but still they have not learned enough to in Malaysia Public Sector has roles in software project ensure that our software development projects are successful.

3 Requirement such as project leader, project manager and team leader. Some of them have to be a consultant to other agency or people who involved in setting up the application system organization. They play their roles in business rules, business have been struggling with how to come up with a highly Process indirectly. credible site, and included some comments with regards to sites credibility [5]. The failed projects reviewed were mostly Index Terms Requirement engineering, requirement huge and the failure factors were not just management factors engineering Process , SWOT analysis, software project success but also included technical factors [2].

4 The technical factor factor. such as software and hardware is to support ICT. infrastructure in the organization. Another factor to be I. INTRODUCTION considered is IT Personnel that involve in requirement The software project success factor (SPSF) involved Process . The overview knowledge of software engineering is during software project development is people , Process , and needed to collaborate with many participants from different Technology . Why we need to remind the Important of these background [1]. The analysis from the implemented components?

5 The IT Personnel more often believe they can application system in Public Sector can be use as guide. Then predict the user needs. They also think that they understand alignment the result of analysis with the IT Personnel the business well, better than the user, and try to force their experienced with Malaysia Public Sector environment. ideas on the users [1] . Wherever, the stakeholder always The first step in developing system is to establish what our blame that they know what they want through the experience stakeholder needs. Bring together all the identified of they manage the business Process .

6 Stakeholders; external and internal stakeholder [3]. Then Meanwhile, these groups of people did not realize that align the needs with the business Process to make it as sometime the Technology has the constraint to fulfill their software project requirement. One major problem is the needs. Analysis may often be carried by IT Personnel application system did not provide the correct business without involving people skills and the domain knowledge to Process as perceived and expected by the users [3]. This is understand a client's need. There are; misunderstanding, because projects are tracked by monitoring does not consider misalignment and miscommunication will arise during the stakeholder or business Process .

7 However, efficient analysis and negotiation Process . processes are useless if we do not have the right people at the This paper is divided into six sections. The first section right time. We must consider skills, practices, and comprises this introduction. The second section presents organizational characteristic needed to execute the Process that will delivers stakeholder needs. Finally, we must have the tools and technologies that support the activities of these Manuscript received September 04, 2012; revised November 22, 2012. people to enable them to achieve their potential an empower A.

8 Haron is with the Public Service Department, Malaysia (e-mail: them to excel. The key components in these efforts are the S. Sahibuddin is with the Advanced Informatics School, Universiti focus on upgrading of the use of information and Teknologi Malaysia, Kuala Lumpur, 54100 WP (e-mail: communication Technology (ICT) in government agencies to M. Harun is with the National Institute of Public Adminstration (INTAN), enhance human capital development [6]. The availability of Public Service Department, Malaysia (e-mail: N. H. Zakaria is with the Information System and Computer Science resources with the right competencies helps in implementing Faculty, Universiti Teknologi Malaysia, Skudai, Johor Bharu, Malaysia the requirement [4].)))

9 (e-mail: The outsourcing of software project play different role of M. N. Mahrin is with the Advanced Informatics School, Universiti Teknologi Malaysia, Kuala Lumpur, 54100 WP (e-mail: the IT Manager. We have to identify the owner of business Process , the people will involve, what is their roles , are they DOI: 24. International Journal of Machine Learning and Computing, Vol. 3, No. 1, February 2013. committed to improving it and working together and business rules, business Process and Technology [5]. Part 4 is Important , and are they prepared to do the work to fix the investigation on RE practice during software project problem.))

10 This a good experience and more talented to the IT requirement. The scale of Part 3 is 1 to 10, which 1: Not Personnel. happened at all and 10: Happen all the time. The explicit and implicit RE practice derive from part 4. These parts divided five sections, Elicitation Process , Analysis and Negotiation III. RESEARCH METHOD Process , Documentation Process , Management Process ; and The implementation of the research base on research Verification and Validation Process [6]. The scale of Part 4 is problem; the needed of standardized guideline for IT 1 to 10, which 1: Not implemented at all and 10: Happen all Personnel in Malaysia Public Sector to make sure that the the time.


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