The PG&E Code of Conduct

1 The PG&ECode of ConductOctober 2020 Living our Mission,Vision and 2020 | 1 The PG&ECode of ConductWelcome to2 | PG&E code of ConductOctober 2020 | 304 Speak Up, Listen Up, Follow Up08 Building Trust with Governments03 Our Ethical Commitments07 Building Trust with Our Communities and Customers01 Foreword02 The PG&E code of Conduct : Your guide to compliance and ethics06 Building Trust with Our Business Contactstable of contents05 Building Trust with Each OtherOctober 2020 | 5 Section 01 | Foreword4 | PG&E code of ConductForewordOur Mission, Vision and Culture form the foundation for our standards of ethics and compliance.

2 Our code of Conduct helps to ensure that all of us understand the expectations and requirements for which we are 01 Section 01 | Foreword6 | PG&E code of ConductOctober 2020 | 7PG&E Team,Our company today faces unprecedented challenges, and we have lost the trust of many in the communities that we serve. Some of our challenges stem from situations where our Conduct fell short of our high ethical standards. Our stakeholders including our customers, regulators, shareholders and fellow employees deserve better, and we must work to re-earn their help us do this, every PG&E employee and contractor should understand and live up to the expectations and requirements laid out in our code of Conduct .

3 Please take the time to read the code and bring it to life in your role at PG&E every code explains important workplace expectations in areas such as honesty and integrity, fitness for duty, conflicts of interest, intellectual property, confidential information, communications with customers and the public, and interaction with the want to call out one area in particular where we must do better: living our speak up culture. To become the company we want to be, we need every employee to feel confident speaking up about their ideas and concerns. Please know that PG&E s leadership team is committed to listening up and following also want to make clear that no employee should ever be subject to retaliation for speaking up.

4 PG&E has a strict non-retaliation policy and we will not tolerate retaliation in any you have questions about PG&E s code of Conduct or concerns about safety, possible misconduct or potential violations of laws, regulations or internal requirements, please talk to your leader or contact any of the resources listed on the Speak Up Now! mobile app or intranet you for all you re doing to make PG&E the company we want to SMITH Interim Chief Executive Officer PG&E Corporationa message from bill smith Every PG&E employee and contractor should understand and live up to the expectations and requirements laid out in our code of Conduct .

5 Section 01 | Foreword8 | PG&E code of ConductOctober 2020 | 9 Team,As the provider of gas and electricity to 16 million people in Northern and Central California, our primary responsibility is to protect the safety of our customers, our communities and our workforce. Our success in this area depends on each of us taking action to put both physical and psychological safety first in all that we do as employees, leaders and ambassadors for this is a more than a habit, it s a mindset. And we must do everything in our power to develop this mindset by constantly demonstrating care for each other, our customers and the communities we a culture at work where everyone feels comfortable sharing ideas and concerns is essential to safely operating our company.

6 If something isn t right, please speak up. Your leadership is committed to listening up and following up. We welcome your concerns about safety and possible misconduct, your innovative ideas and any other feedback you have to help us safety message from michael lewis Safety is more than habit, it s a mindset. And we must do everything in our power to develop this mindset. PG&E has a strict non-retaliation policy, and any employee or non- employee worker who speaks up will not be put at any disadvantage for doing you for continuing to speak up. Thank you for following the spirit and letter of our code of Conduct . And thank you for always putting safety first for our customers and each LEWIS Interim President Pacific Gas and Electric CompanyOctober 2020 | 11 Section 02 | The PG&E code of Conduct : Your guide to compliance and ethics10 | PG&E code of ConductThe PG&E code of ConductAdhering to our code of Conduct is critical to carrying out our Mission, achieving our Vision and living our 02 Your guide to compliance and 02 | The PG&E code of Conduct .

7 Your guide to compliance and ethics12 | PG&E code of ConductOctober 2020 | 13 Adhering to our code of Conduct is critical to carrying out our Mission, achieving our Vision and living our Culture. It is the document that guides our overarching commitment to compliance and our ethical Culture. To safely and reliably deliver affordable and clean energy to our customers and communities every single day, while building the energy network of MissionWe put safety are accountable. We act with integrity, transparency and humility. We are here to serve our embrace change, innovation and continuous value diversity and inclusion. We speak up, listen up and follow up.

8 We succeed through collaboration and partnership. We are one team. Our CultureWith a sustainable energy future as our North Star, we will meet the challenge of climate change while providing affordable energy for all VisionOur code demonstrates how we will achieve our Mission, Vision and Culture. Every PG&E employee is responsible for complying with the code , laws, and regulations, in all actions. The code of Conduct is divided into sections that address: Our ethical commitments Speak up, listen up, follow up Building trust with various stakeholders: with each other, with our business contacts, with our customers and communities, and with government entitiesPG&E does not grant waivers to the code of Conduct .

9 This PG&E code of Conduct is an addition to, and not a replacement of, regulatory and legal a dynamic and fluid business climate, it s not possible to predict every conceivable situation, so whenever possible check the online version of the code of Conduct for the most current information. October 2020 | 15 Section 03 | Our Ethical Commitments14 | PG&E code of ConductWe take personal responsibility for speaking up, listening up and following EthicalCommitmentsOur Ethical CommitmentsSection 03As one team, we behave in a manner that is safe and ethical, and in a way that is consistent with applicable laws and PG&E Culture and 03 | Our Ethical Commitments16 | PG&E code of ConductOctober 2020 | 17 Additional responsibilities for PG&E leadersWhen in a leadership position, we take on additional responsibilities for compliance and ethics by.

10 Building trust and creating an environment that makes it safe for employees to speak up to share ideas and concerns Following through with com-mitments with the appropriate degree of urgency Resolving issues and following up with employees who raise issues Seeking guidance if unsure of the appropriate course of action Recognizing employees for raising issues Openly acknowledging when we are wrong or don t know the answer Being an ethical role model Making compliance and ethics an essential part of leadership accountabilityWe Conduct ourselves in an honest and ethical manner in accordance with our Culture, and comply with all laws, rules and regulations, and our company s policies, standards and procedures.