The Phone Book - BT

1 The Phone BookCode CompanionUK andinternational codesUser-friendlydecoder sectionsUseful BT contactand service informationPublication Noticessee page 24BT Products and Servicessee page 1 All Your Emergency Numberssee page 3UK Special Codessee page 4UK Area Codessee page 5 International Decodersee page 22 International Codessee page 16 The Phone Book Code Companion will help you identify UK area codes, which you can search for either by town/city or by area code. In addition, this booklet lists the main international dialling codes along with time zone differences and contains other useful BT contact and service toThe Phone Book Code Companion1 The Phone Book Code CompanionDirectory Enquiry services from BT118 500 is BT's directory enquiries number. Its helpful UK based operators can search for the number of a person or business by location. 118 500 can also return business listings by type hotels in Birmingham.

2 118 500 18001 118 Directory Enquiries helps you find the right number quickly:- Business and residential Phone numbers- Call connection puts you through directly to the number you want- Classified service offers listings by type, hotels in Birmingham- Numbers texted to your mobile at no extr a cost Calls to 118500 cost 77p per call plus per minute inc VAT, plus your telephone service provider s Access Charge (excludes BT payphones). Prices correct at time of going to you have difficulty reading or handling The Phone Book, you may be eligible for fr ee Directory Enquiry services on 195. To register call 0800 587 for up to date call charges and further information on National Directory Enquiries for corporate users 118 707118 707 lets you control and forecast your directory enquiry call costs through a fixed fee, one enquiry, directory service.

3 Calls to 118707 cost per call inc VAT, plus your telephone service provider s Access Charge (excludes BT payphones). Prices correct at time of going to International Directory Enquiries 118 505 Calls to 118505 cost per call plus per minute inc VAT, plus your telephone service provider s Access Charge (excludes BT payphones). Prices correct at time of going to for up to date call charges and further information on 118500, 118707 and Enquiry services from BTBT Products and ServicesPlease see advertisement (left) for how to contact us by Phone or to contact BT if you are a BT customerUK Decodersee page 112 The Phone Book Code CompanionAdvertise with MILLION ADULTS HAVE USEDTHE Phone BOOK IN THE LAST YEAR*Enquire now0800 389 8886 Need help selecting the right advertising package for your business?or visit our website at * Based on ICM research in 2013 where 388 people of 1,000 said they had used The Phone Book in the last 12 months and applying the percentage to the NOMIS GB population census 2011 where the total number of adults was 48,455,600We ve got a range of advertising packages to suit all budgets - contact us for a free advertising packages are designed to get leads for your free placement for business searches on your business seen locally or nationally - every year The Phone Book is delivered to over 21 million homes and Phone Book products & servicesOrdering extra copies of The Phone BookTo order extr a copies of The Phone Book 0800 833 400 Mon - Fri, - 5pmOr go to.

4 Residential Customers Customers a listing in The Phone BookListings in The Phone Book include listings from other service providers. If you are not a BT customer please contact your service provider to amend your listing in The Phone Book. BT customers can request changes via email to can also call us on: 0800 218 2181 for Business listings 0800 028 8638 for Residential listingsPhone Disc 0800 833 400A handy CD-ROM, offering:- 12 months access to UK directory listings from BT- Available to purchase in both single and multi-user versions for one PC or a network If you would like to enquire or purchase a Phone Disc, call the number listed above, or go to:Residential Customers Customers out of receiving The Phone BookTo opt out of receiving The Phone Book 0800 833 400 Mon - Fri, - 5pmemail: Phone Book Code CompanionAll Your Emergency NumbersTo make an emergency call 999 (or 112)From a landline or mobile 999 UK 112 All European Union Countries - Tell the BT operator which emergency service you need - The BT operator will then connect you - To handle your call effectively the emergency services will ask for specific informationPolice non-emergency number 101 UK 0845 600 8000 Northern IrelandFor all enquiries, non-urgent crime reporting and to speak to your local make an emergency call for real-time text users 18000 For more information about real-time text services go online to more information about Disability services goonline an Emergency999 (or 112)Never make a false call.

5 You risk the lives of others who really need help. It is against the law and you can be traced immediately to the Phone you are using. Fire Police Ambulance Coastguard Cave Rescue Mountain RescueOther emergency related informationNational Gas Emergency Service 0800 111 999 UK24 hours a dayIf you smell gas Gas Services 0800 002 001 Northern Ireland24 hours a dayIf you smell gas and water supplyTo report a power cut or dangerous situation contact your local electricity network supplier. If the problem concerns the water mains or sewerage, contact your local water emergenciesAn emergency can happen at any time and in any place. For further information on how to prepare for an emergency please go to Phone Book Code CompanionThere are some codes in the UK that are not area codes. Examples of these are shown National Telephone Numbering PlanUK Special CodesDesignationNon-Geographic Numbers: used by public sector bodies and not-for-profit bodiesNon-Geographic NumbersNon-Geographic Numbers: used for migrating numbers from matching 084 numbersNon-Geographic Numbers: used for migrating numbers from matching 087 numbersCorporate NumbersLocation Independent Electronic Communications ServicePersonal NumbersRadiopaging ServiceMobile ServicesNon-Geographic NumbersNon-Geographic Numbers: Internet for schoolsNon-Geographic Numbers Non-Geographic Numbers Non-Geographic NumbersNon-Geographic Numbers: used to provide Sexual Entertainment Services 6-digit Non-Geographic Number: used to access Hotline for missing children service ( Type B Access Code ) 6-digit Non-Geographic Number.

6 Used to access Helpline for victims of crime service ( Type B Access Code ) 6-digit Non-Geographic Number: used to access Child helplines service ( Type B Access Code ) 6-digit Non-Geographic Number used to access Non-emergency medical on-call service ( Type B Access Code ) 6-digit Non-Geographic Number used to access Emotional Support Helplines service ( Type B Access Code ) 6-digit Non-Geographic Numbers used to access a Directory Enquiry Facility ( Type B Access Codes ) Non-Geographic Numbers of up to 5-digits used to access an Indirect Access Provider ( Type B Access Codes ) Number(s) beginning (unless otherwise stated)030033034037055056070076 (except 07624)071 to 075 inclusive and 077 to 079 inclusive080 (except 0800 plus 6 digits)0820843, 0844 and 0845 0873 090 and 091 (except 0908 and 0909) 098 116000 116006 116111 116117 116123 118 XXX 124 to 140, 143 to 146, 148 to 149, 160 to 169, and 181 to 189 inclusiveCost of calls to 084, 087, 09 and 118 numbers (also known as service numbers)The cost of calling these numbers varies a lot.

7 Some cost a few pence, while some charge you several pounds. Since 1st July 2015, whenever you call a service number from a landline or a mobile, your call cost will be split into two clear The access charge : This is made by your Phone company for connecting you to the service you want. For the access charge, look on your Phone bill or speak to your Phone The service charge : This is set by the organisation or service you are calling. You ll find the service charge wherever the number is the total cost of the call, simply add those two charges together. You can find out more by visiting the link Phone Book Code CompanionAccuracyPlease bear in mind that the UK decoder can be used to find out only the approximate location associated with an area code. This is because:- customers in some areas can now take their numbers with them when they move- each telecommunications company in the UK uses different criteria to decide the boundaries of exchange areas- exchange boundaries are not the same as postcode areas, parish, district or county council boundariesA CodeAberdeen 01224 Aberfeldy 01887 Abergavenny 01873 Aberystwyth 01970 Abingdon 01235 Abington 01864 Aboyne (2,3,5,8) 01339 Aldershot 01252 Alford (Aberdeen)(2,4,5,9) 01975 Alford (Lincs) (4,8,9) 01507 Alloa 01259 Alnwick 01665 Alton 01420 Amersham 01494 Amesbury 01980 Ammanford 01269 Andover 01264 Antrim (94) 028 Appleby 017683 Arbroath 01241 Ardgay 01863 Ardrossan 01294 Armagh (37) 028 Arrochar 01301 Ashbourne 01335 Ashburton 01364 Ashford (Kent)

8 01233 Axminster 01297 Aylesbury 01296 Ayr 01292 Ayton (5,6,7,9) 01890B CodeBala 01678 Ballachulish 01855 Ballater (4,6,7,9) 01339 Ballindalloch 01807 Ballycastle (20) 028 Ballyclare (93) 028 Ballygawley (85) 028 Ballymena (25) 028 Ballymoney (27) 028 Bamburgh 01668 Banbridge (40) 028 Banbury 01295 Banchory 01330 Banff 01261 Bangor (Co. Down) (91) 028 Bangor (Gwynedd) 01248 Barmouth 01341 Barnard Castle 01833 Barnsley 01226 Barnstaple 01271 Barrow-in-Furness(2,4,5,6,8) 01229 Barry 01446 Basildon 01268 Basingstoke 01256 Bath 01225 Bathgate 01506 Bedale 01677 bedford 01234 Belfast (90, 95) 028 Bellingham (2,4,9) 01434 Berwick-upon-Tweed 01289B CodeBetws-y-Coed 01690 Bewdley 01299 Bicester 01869 Bideford 01237 Biggar 01899 Birmingham 0121 Bishop Auckland(3,4,6,7,8,9) 01388 Bishops Castle 01588 Bishops Stortford 01279 Bishops Waltham 01489 Blackburn 01254 Blackpool 01253 Blairgowrie 01250 Blandford 01258 Bodmin 01208 Bolton 01204 Boroughbridge (3,4,9)

9 01423 Boston 01205 Bourne 01778 Bournemouth* 01202 Bracknell 01344 Bradford 01274 Braintree 01376 Brampton 01697 Brechin 01356 Brecon 01874 Brentwood 01277 Bridgend 01656 Bridgnorth 01746 Bridgwater 01278 Bridlington 01262UK Area CodesUK area codesUse this section to look up the area code for anywhere in the UK, including the Isle of Man and Channel will see that some towns and cities have numbers in brackets after their names. This is to help you distinguish between towns and cities that share the same area example, Portsmouth and Southampton share the same area code 023. The entry for Portsmouth is followed by 92 in brackets, meaning that numbers beginning 023 92 are in Portsmouth. The entry for Southampton is followed by 80 in brackets, meaning that numbers beginning 023 80 are in UK telephone area dialling codes listed here are taken from National Telephone Numbering Plan , administered by Ofcom.

10 This Plan is revised from time to time. More information is available from Ofcom s website *When dialling this area code, the std code must be used, even if dialling from the local Phone Book Code CompanionUK area codes CodeBridport 01308 Brigg 01652 Brighton 01273 Bristol 0117 Bromyard 01885 Brooke 01508 Buckingham 01280 Bude 01288 Budleigh Salterton 01395 Builth Wells 01982 Bungay 01986 Burnley 01282 Burton-on-Trent 01283 Bury-St-Edmunds 01284 Buxton 01298C CodeCaernarfon 01286 Callander 01877 Camberley 01276 Cambridge 01223 Camelford 01840 Campbeltown 01586 Cannock 01543 Canterbury 01227 Cardiff 029 Cardigan 01239 Carlisle 01228 Carmarthen 01267 Carradale 01583 Carrickmore (80) 028 Castle Douglas 01556 Castlebay 01871 Caterham 01883 Cemmaes Road 01650 Cerne Abbas 01300 Chard 01460 Chatteris 01354 Chelmsford 01245 Cheltenham 01242 Chepstow 01291 Chesham 01494 Chester 01244 Chesterfield 01246 Chichester 01243 Chippenham 01249 Chipping Norton 01608 Chipping Sodbury 01454 Church Stretton 01694 Cirencester 01285 Clacton-on-Sea 01255 Clevedon 01275 Clitheroe 01200 Clopton 01832C CodeClynderwen (2,3,4,5) 01437 Coalville 01530 Coatbridge 01236 Colchester 01206 Coldstream (2,3,4,8) 01890 Coleraine (70) 028 Coleshill 01675 Colonsay 01951 Colwyn Bay 01492 Congleton 01260 Consett 01207 Cookstown (86) 028 Coppull 01257 Corwen 01490 Coupar Ang