The Playbook - Tamarack Homes

1 The PlaybookA step-by-step guide to building your dream homeGuiding you through the home building every step of the HOMESA step-by-step guide to building your dream home5 Congratulations on purchasing your new Tamarack home!Purchasing a new home is an exciting experience. At Tamarack Homes , we strive to make the process run as smoothly as possible. The Tamarack team will be guiding you through this process and moni-toring the completion of each of the steps involved, in order to maintain the flow of the entire process, and to ensure that your experience is single homebuyer is important to us. Our commitment to your satisfaction continues to be a foundation on which we build. That s why we devel-oped this special guide. It is designed to provide you with important information about the steps involved in building your new home, as well as to educate you about the critical role that you play in allowing us to meet our deadlines and commitments. Thank you for choosing Tamarack Homes .

2 Our goal is to ensure that you re entirely comfort-able with and comfortable in your new home. We know you ll fill your new home with many cherished memories. That s why we re committed to delivering you an experience of a lifetime. Tamarack Referral ProgramWould you like to receive $500 cash? It s easy!If you should have a friend or relative who is look-ing to buy a home, please register them at any of our sales offices. If they decide to buy a Tamarack home, and you were the first person to introduce them to Tamarack , we will be happy to send both parties a cheque for $500 after the closing of their new home! Tamarack Homebuyer PlaybookGuiding you through the home building every step of the HOMESA step-by-step guide to building your dream home7 Tamarack is a leading ENERGY STAR home builder. Every Tamarack home built is 20-30% more energy efficient than a standard home built to the Ontario Building Code, certified by a third-party inspection agency. You will receive an ENERGY STAR Homeowner s Information Package when your home is registered with the ENERGY STAR program, along with years of improved comfort and lower utility , even before you move into your home, the home building process can have a significant impact on the environment.

3 The building materials installed, building practices utilized and waste man-agement practiced by Tamarack can impact your family s health inside the home, and the community in which you will live for years to Homes strives to turn the environmental impact of residential construction into an opportu-nity for sustainable product use, water conservation, waste reduction and a minimization of impact on our natural resources. In our Homes , Tamarack Homes has emerged as a leader in energy efficient homebuilding. We are continuously looking at ways to maximize energy savings and conserve water for our homeowners while minimizing our impact on the environment during the construction process. In our communities, Tamarack Homes has refined the land planning and development process to better incorporate preservation of natural landscapes, and focus on stormwater management procedures. In our operations, Tamarack Homes strives to ensure that our office and jobsite operations are as much in line with our sustainability principles as the construction of our Homes and Green Commitment Contact ListingImportant Contacts at TamarackTo ensure that you know who may best answer your questions, we have compiled a list of the customer service personnel who can answer any questions you may have.

4 Please note that after point of sale, your Customer Care Representative will remain your main point of contact. Head OfficeMail: Tamarack Developments 3187 Albion Road South Ottawa ON K1V 8Y3 Name Phone Number Email AddressPresident Chris Taggart President Scott Parkes Manager Denis Rochon of Sales & Marketing Debi Champagne Manager Jan Rot Manager Steven Parkes #329 KingstonService DepartmentCommunity Name Phone Number Email AddressHalf Moon Bay/ Stella Bettencourt #437 MeadowsFindlay Creek Carla Mason #436 / Chaperal Terry Williams #423 Hours Emergency Phone: (Ext. 555)Website: (click on Customer Service )89 Sales Associates Community Name Phone Number Email Address Findlay Creek Louise Weegar Valerie Taller Chaperal The Meadows/Half Moon Bay Deb Durie Jacqueline Collier Design Centre Ottawa Name Phone Number Email Address Christine Marsala Knuth Mason Taggart Design Centre Kingston Name Phone Number Email Address Carolyn Hawkes Site Superintendents Community Name Phone NumberThe Meadows/Half Moon Bay Steve Winges Creek Richard Patenaude Vic Desjardins Park / Mike Altherr Park WestWoodhaven Mike Altherr Collier Cardinal Creek VillageGreenwood Park / Park WestNoella FrancoeurJoy Marg Deb DenisonPoole Creek Cardinal Creek/Other Contacts:For your convenience, here is a list of other important contacts you will be in touch with prior to moving into your new home.

5 OttawaService Contact Phone NumberGas Enbridge Electricity Hydro Ottawa Hydro One Water Regional Water Hot Water Tank Reliance Home Comfort Bell Canada Newspapers Ottawa Citizen Ottawa Sun Mail Delivery Canada Post OC Transpo KingstonService Contact Phone NumberGas Utilities Kingston Utilities Kingston Utilities Kingston Water Tank Utilities Kingston Bell Canada Whig Standard Delivery Canada Post HOMESA step-by-step guide to building your dream home12 Now the fun really starts! You found the perfect neighbourhood, fell in love with one of our home designs - now you will be personalizing your new home with interior selections that reflect your own personality and lifestyle. Our design team are here to provide you with guidance and assistance to help you design the dream home that is distinctly it is time to schedule your Design Center Appointments, the coordinator will contact you to schedule all three of the appointments required to complete the Selection Process.

6 However there are a lot of things you can start to do now to prepare for your Design Centre to Prepare:As you prepare to personalize your new home, consider the needs of your household, such as family size, pets, home office, school work, hob-bies, entertaining and holidays. Start developing a wish list for your new home. Browse the latest home decorating magazines, websites and cata-logues for inspiration. Visit model Homes around the city for decor a list of your must haves and what items would be nice-to-have before your appointments commence, so that you can balance your customiza-tion with your Design Centre Process:Your Design Centre process will consist of three separate appointments. Please note that after your first appointment, you have 45 days to complete the Design Centre process. While the first appointment is an overview and introduction, at the second and third appointments you will be finalizing your appointment: 1 HourThis appointment is an introductory visit to famil-iarize you with our Design Centre and our Con-sultants.

7 Your Design Consultant will demonstrate our large selection of standard and upgrade options that are available to personalize your home. We will also introduce you to our custom cabinet supplier, Muskoka Kitchens at this appointment. If you would like to customize your kitchen or bathroom, an appointment will be confirmed for you to meet with Muskoka s Ottawa homebuyers, following this appointment, we encourage you to visit again and browse at your leisure on Tuesdays, Wednesdays or Thursdays, between 5:30 and 7:30 or Saturday from 9am to 5pm. Please note that our Design Consultants may have scheduled appointments during these times and may not be available to assist. However, our receptionist will be happy to answer any questions you may have. Your Design Centre ExperienceFor Kingston homebuyers, the Design Centre is open for browsing during regular business appointment: 2-3 hoursDuring this appointment you have an opportunity to review the pricing on all products and select the finishes and any upgrades you appointment: 1-2 hoursAt your final appointment you confirm all your selec-tions, including bell outlet and cable outlet locations and any changes you may have made.

8 Any amendments required to your Agreement of Purchase and Sale must be signed at this time to enable us to process them. Copies will be provided for your personal is important to note that you have 45 days from your first appointment with the Design Center to finalize all your selections, upgrades and changes. This is because many items have long delivery timeframes (such as your kitchen cabinetry which is custom made), and we need your selections finalized in order to ensure these items are installed on schedule. Any delays in your ability to finalize selections within the 45-day timeframe may result in a change in the closing date for your new home. Please note that all selections are subject to the final approval of Tamarack Homes to ensure that they are compatible with the other components of your your file is complete, it will be reviewed by our construction team for accuracy and timelines. Depending on the volume of upgrades and the choices made, extra time may be required to com-plete your home.

9 You will be advised in writing shortly after this review process should a change to your closing date be Homes (Condensed Time Frame at Design Centre):Should your home already be under construction (at a stage anywhere from foundation to drywall), a more condensed time frame may be required than the standard 45 days in order to meet scheduled closing dates. The Design Centre will be aware of this and schedule your appointments HOMESA step-by-step guide to building your dream home15At Tamarack Homes , we are continually looking for new and better ways to build. Better materials. Better construction methods. Better technologies for the home. This is how we offer Ontario s Best Built a new home is a complex process that in-volves the coordination of thousands of details and tasks. As the homeowner, you play an important role in ensuring that this process flows smoothly, so that we can build your home on time, and up to the high standard that you expect from Tamarack . At Tamarack Homes we have laid out a step-by-step plan, Built-To-Order process, that will take each customer from the first construction phase to the final inspection where they are given the keys to their new home.

10 Involving both our own staff and our trade partners, we will co-ordinate all the necessary expertise to build your home. Each of these steps is explained in more detail below. Permit Application In order to deliver your home, we must apply for a building permit immediately upon receipt of your firm offer. In order to apply for this permit, we need to include all plans and specifications involving any struc-tural changes that you select, including exterior colour selections. There is more information about this in the Cut-Off Date section of your agreement. We must apply for (and receive) the permit on time, to ensure that our construction crews have the proper allotted time to build your new home. Once permits are cleared, construc-tion can begin! Plan Review Meeting: 1 Hour Once the working drawings (or blue prints ) for your home have been developed, we will contact you to invite you to review the working draw-ings of your dream home package to ensure that everything meets your expectations.