Transcription of The Six Sigma Yellow Belt Handbook - GBV
1 The Six SigmaYellow belt HandbookH. James Harrington, Voehl, ProfessionalChico, CaliforniaCONTENTSA bout the Authors vnOther Books by H. James Harrington ixAcknowledgments xDedication xiForeword xmChapter 1 You, as a Yellow belt 1 What is Six Sigma ?
2 1 Introduction 2 Overview 2 Definitions 2 History of Six Sigma 3 Using Sigma 4 Error Opportunities.
3 6 The Six Sigma Quality System 7 Six Sigma Organizational Structure 7 The Executive Team/Six Sigma Steering Committee 8 Six Sigma Champion and Six Sigma Sponsor 9 Business Unit Sponsors 9 Master Black Belts 9 Black Belts 10 Green Belts.
4 10 Yellow Belts 10 Blue Belts 10 Training the Six Sigma Team 11 Six Sigma Challenges 11 Six Sigma Core Principles 13 Six Sigma Key Concepts 13 Yield 13 Organizations Embracing Six Sigma Concepts 14 How Should the Total Six Sigma System be Measured?
5 15 Summaries of Successful Six Sigma Projects 15 Chapter 2 Being a Team Player 21 Keys to Teamwork 21 Team Alignment r : 22 DMAIC's Twelve Tollgates 23 Team Roles and Responsibilities 23 Team Ground Rules.
6 25 Summary 26 Chapter 3 Basic Six Sigma Yellow belt Tools 27 Graphs 28 Checksheets 38 Scatter Diagrams 41 Histograms 42 SIPOC Diagrams 47 Flowcharts ' 54 Pareto Diagrams 64
7 Brainstorming 67 Nominal Group Technique 70 Five Whys 73 Force-Field Analysis 74 Cause-and-Effect Diagrams 78 Affinity Diagrams 81 Root Cause Analysis.
8 ' 83 Failure Mode and Effects Analysis (FMEA) 87 Summary of Basic Tools 89 Chapter 4 Statistical Tools for Yellow Belts 91 Process Elements, Variables, and Observations Concepts 91 Data, Scale, and Sources 91 Data Accuracy 93 Statistical Thinking 93 Basic Statistical Concepts 94 Basic Probability Concepts 98
9 Probability Theory 98 Mutually Exclusive Events 99 Sampling 100 Six Sigma Measures 100 Process Capability Studies 102 Cpk Operational (Long-Term)
10 Process Capability 105 CPU and CPL Upper and Lower Process Capability Indices 105 CPK Using the K Factor Method 106 Process Capability Analysis 108 Statistical Process Control 109 Variables Control Charts 114 Attributes Control Charts 122 Summary - * 126 Chapter 5 DMAIC Overview 127 Definition of a Problem 127 Different Levels of Causes
