TIPS AND INFORMATION ACCESSIBILITY AND MOBILITY …

1 GUIDEMAPE nhance yourDisneyland Resort visit!Get theDisneyland app at 21 - FEBRUARY 13, 2022 Disney DCA-012122-GWD ENGACCESSIBILITY AND MOBILITYR estrooms and Companion RestroomsRestrooms at the Theme Parks, designatedby, offer facilities designed for access byGuests with MOBILITY disabilities. Companion-assisted restroom facilities, designated by, are also available at various locationsin each Theme Park. Theme Park First Aidlocations, designated by, have facilitieswith additional space and privacy forindividuals who may need assistancefrom a member of their party with theirpersonal care needs. Companion Restroomsare located at: Buena Vista Street - First Aid Cars Land - Flo s V8 Caf Avengers Campus - near Pym TestKitchen Paradise Gardens Park Acrossfrom The Little Mermaid~Ariel sUndersea Adventure Pacific Wharf - near Lucky FortuneCookeryAuxiliary Entrance Limitations Some attractionshave auxiliary entrances for Guests withmobility disabilities or with service entrances are not intended to bypasswaiting lines.

2 Guests with disabilities and up tofive members of their party may enter throughthese entrances. The rest of the party shoulduse the standard and Shopping LocationsSome counter-service and merchandiselocations have narrow queues formed byrailings that may be difficult for Guests usingwheelchairs. At these locations , we suggestthat a member of your party order and transportthe food, or contact a Cast Member TransportationPlease check with a Cast Member on optionsfor Guests in wheelchairs or ECVs:Buses can accommodate varioustypes of wheelchairs and ECVs. Thestandard lift size is 30" x 48". The wheelchairor ECV must fit the lift without being forcedand be securely fastened in the recommend that Guests using ECVstransfer to a bus seat while subject to change without notice.

3 Disney DCA-110119-GWDH otels/Reservations Disneyland Hotels offer special equipment and facilities for Guests withdisabilities. Accommodations may include: wheelchairs, wheelchair accessible bathrooms, bedaccessories, strobe-light smoke detectors, in-room TTYs and other features. For INFORMATION specific toindividual Hotels, please call the Walt Disney Travel Company INFORMATION and accommodations for the following locations : Disneyland Park Guest Services locations Recreation and Activities ACCESSIBILITY will vary depending on the type and locationof the activity. For specific INFORMATION and service options, please contact a CastMember at the CALIFORNIA ADVENTURE PARKR ecyclingBe Green!

4 Recycling containers throughout theParks now accept plastic, paper, cans & Dietary Requests We offer menu selections for all of our Guestsseeking well-balanced meals, snacks and beverages, as well as those withlifestyle dining requests or food allergies and intolerances. Please ask tospeak with a chef upon arrival at the Check Look for this symbol at various locations on kids meals andother items that meetDisney Nutrition Guidelines. Visit more Considerations for AttractionsSAFETY:Please abide by all safety warnings and children at all times. Children underage 7 years must be accompanied by a personage 14 years or your safety while on attractions, remainseated with hands, arms, feet and legs insidethe vehicle.

5 Supervise loose articles, such as mobile phones, hats/sunglasses,and water bottles, should be securely stowed while ridingor left with a non-riding member of your party. Items lostwhile riding attractions may not be immediately your safety, do not attempt to retrieve lost articles in anyarea. Please see Cast Member for considerations on designated attractions:WARNING!For safety, you should be in goodhealth and free from high blood pressure, heart,back or neck problems, motion sickness, orother conditions that could be aggravated by thisadventure. Expectant mothers should not more INFORMATION , visit Guest Relations located at City Hall.(See map inside)TIPS AND INFORMATIONP ayment OptionsTheDisneyland Resort acceptsDisney Visa Card, DisneyRewards Redemption Card, Disney Gift Card,Visa , Mastercard , Discover , AmericanExpress , Diners Club , JCB , travelers checks,and accept contactless Green!

6 Recycling containersthroughout the parks now acceptplastic, paper, cans & Check ServiceShop and check your purchases forpickup later in the day at Elias & Co. (Buena VistaStreet). Certain restrictions for the Plant-based symbol atvarious locations featuring food itemsmade without animal meat, dair y, eggs or Available at Elias & Co. onBuena Vista animals, defined as any dog or miniature horse trained to do work or perform tasks for the benefit of anindividual with a disability, must be under the control of the owner at all times and should remain on a leash or in aharness. Cast Members are not able to take control of service Animal RestrictionsDue to the nature of some attractions, serviceanimals may not be permitted to ride.

7 At theselocations, please inquire with a Cast Member aboutavailable options, including a rider switch with amember of your party or a portable kennel. Incredicoaster Goofy s Sky School Grizzly River Run Jumpin Jellyfish Luigi s Rollickin Roadsters Mater s Junkyard Jamboree Radiator Springs Racers Silly Symphony Swings Soarin Guardians of the Galaxy Mission: BREAKOUT!Service Animal Relief Areas Able to use any planter with a gate Main Entrance: Esplanade near Disneyland Kennel Club Grizzly Peak: Grizzly River Run area (1) near Grizzly PeakPass sign (2) near restrooms across from airplane. Paradise Gardens Park: Access gate between SeasideSouvenirs & The Little Mermaid Ariel s UnderseaAdventure extended queue Cars Land: Across from Luigi s Rollickin RoadstersKennelsFor INFORMATION , AmenitiesAvailable for Rentor DepositRental LocationsComplimentaryAmenities andServices for useat the ParkMore OptionsWheelchairs and Electric Conveyance Vehicles(ECVs) available for rent.

8 Available on a first-come,first-served Resort Stroller Shop located in the mainentrance plaza adjacent to the Disneyland Conveyance Vehicles (ECVs)Limited number available on a first-come, first-served basis at the rental be 18 years of age or older to rent MAY NOT BE MADE INADVANCE. Available on a same-day fee and refundable deposit RestroomsSee map inside for locations indicated GuidesPrinted in Braille and large print textto provide an overview of the Theme DescriptionUtilizes Disney s HandheldDevice to provide supplemental audio informationand narration at specific attractions and outdoorlocations via an interactive audio Tactile Maps Provides a tactilerepresentation of building boundaries, walkways,and landmarks for each area of the Theme in a booklet available for $25 refundable RelationsSee map inside for additional INFORMATION about Theme Parkservices and options, please visit GuestRelations.

9 Yo u may also obtain INFORMATION ,including parade & show times and detailsabout restaurant menus, by RelationsSee map inside for AidsPackets containing dialogue, narrations, flashlights,pen and paper are available at or near performance areas orentrances for most shows and Braille Maps Large print maps with Brailleoverlay and some additional raised graphics tohighlight key landmarks and attractions. Located nextto Oswald s Filling Station on Buena Vista Street andnear the Guest INFORMATION Board in Carthay with basic abilities in Sign Language can be identifiedwith the appropriatelanguage pin on their Language InterpretationAvailable at Disneyland Park on Mondays and Saturdays andat Disney California Adventure Park on Sundays and are available at Guest Relations and the DisneyWebsite that list specific offerings and future visits to request confirmation of our interpretedperformance schedule OR to request interpretation for otherspecial events and shows, call a minimum of 14 days inadvance at714-781-4636 Option 1.

10 Option ListeningUtilizes Disney s HandheldDevice to amplify sound through headphones or induction neckloop at specific Captioning Utilizes Disney s Handheld Device todisplay text at select Captioning Caption-ready monitors designated witha CC symbol can be activated by remote available for $25 refundable contact a Cast Member for INFORMATION and About Safety DisneyGet Wild About Safety with Timon andPumbaa! forvacation safety tips, games, and Lighting Effects/PhotosensitivitySpecialty lightingand other visual effects are usedextensively throughoutDisneyCalifornia Adventure Park. Theseeffects include strobe lights andother effects such as simulatedlightning, explosions and EffectsSpecial effects,including theatrical smokes, fog,snow and bubbles, are used atselectDisney California Adventure Park attractions, shows and specialevents.