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Tool no. 1: LIST OF COMPETENCIES AND COMPETENCY …

Tool no. 1:Tool no. 1:LIST OF COMPETENCIES LIST OF COMPETENCIES AND COMPETENCY INDICATORSAND COMPETENCY INDICATORSBY BUSINESS PROCESSBY BUSINESS PROCESSNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciespage 11 PLANNING AND DESIGNING NEW SERVICESP rocessProcess::LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesSPECIFIC COMPETENCIES (S)Researching trends in the market and , STUDY AND a product or serviceIdentifying a product or the technical specifications of the product or a feasibility the competition- Researching documentation- Compiling and analyzing information- Drafting a market studyConducting a study of comparative products or services - Researching documentation- Compiling and analyzing information- Identifying business opportunities and market trends- Drafting recommendations and drafting the final a value a financial analysis of a projectPerforming a cost/benefits the operation of the national telecommunications a product's development from a marketing perspectiveAnalyzing the profitability of development development informed on the evolution of technological markets and competitive a technological watchConducting research in one's field of updating one's technical 21 PLANNING

SONET, IP, Broadband, Ethernet, switching, wireless technologies, etc. 1.1.2.T 1.1.3.T Applying knowledge on telecommunications regulations ... LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESS Category Competency Competency Indicator NETWORK CARRIERS - TELECOMMUNICATIONS

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Transcription of Tool no. 1: LIST OF COMPETENCIES AND COMPETENCY …

1 Tool no. 1:Tool no. 1:LIST OF COMPETENCIES LIST OF COMPETENCIES AND COMPETENCY INDICATORSAND COMPETENCY INDICATORSBY BUSINESS PROCESSBY BUSINESS PROCESSNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciespage 11 PLANNING AND DESIGNING NEW SERVICESP rocessProcess::LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesSPECIFIC COMPETENCIES (S)Researching trends in the market and , STUDY AND a product or serviceIdentifying a product or the technical specifications of the product or a feasibility the competition- Researching documentation- Compiling and analyzing information- Drafting a market studyConducting a study of comparative products or services - Researching documentation- Compiling and analyzing information- Identifying business opportunities and market trends- Drafting recommendations and drafting the final a value a financial analysis of a projectPerforming a cost/benefits the operation of the national telecommunications a product's development from a marketing perspectiveAnalyzing the profitability of development development informed on the evolution of technological markets and competitive a technological watchConducting research in one's field of updating one's technical 21 PLANNING AND DESIGNING NEW SERVICESP rocessProcess.

2 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesPutting in place the project team- Identifying the project participants- Determining each participant's roles and responsibilities- Holding a project launch AND the execution of the projectEstablishing production schedules- Determining the steps involved in the project's production- Consulting the stakeholders concerned- Devising production scenarios (risks, operations, schedules, constraints)- Selecting the scenario and producing the operational processes- Developing processes- Conveying the processes developed- Producing a process implementation the marketing plan- Setting objectives (market penetration, sales, etc.)- Establishing the marketing strategy (price, promotion, distribution, etc.) the proper operation of the processes in place- Validating the operation of the processes with various stakeholders- Implementing the necessary corrective the project follow-upConducting a budget follow-up on the project- Analyzing variances- Drafting the final up the 31 PLANNING AND DESIGNING NEW SERVICESP rocessProcess.

3 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesTesting the product or service- Testing the components of the product or service- End-to-end testing of the product or service- Executing a pilot project for the product or the product or service and making the necessary adjustmentsRevising and adjusting activities- Identifying variances in relation to the plan- Adjusting the schedule or all stakeholders involved- Organizing a meeting or launch the product or service onto the markeApplying the marketing strategy- Applying the communication plan- Applying the sales technical and operational COMPETENCIES (T)Applying knowledge on trends in the world of technological knowledge to the telecommunications industryUnderstanding the function and types of applications of SONET, IP, Broadband, Ethernet, switching, wireless technologies, knowledge on telecommunications the physical layout of a telecommunications word processing tools and systemsPreparing presentations using a presentation an electronic a project management the Web and managing 41 PLANNING AND DESIGNING NEW SERVICESP rocessProcess.

4 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesIdentifying the a problem-solving methodAnalyzing the the optimal the corrective the technical and general information on the in the workplaceMaking a oneself effectively in languages used in conflict on a cross-functional teamAnalyzing a situation from a global problem and leading organization principles for repetitive with individuals from different backgrounds and files in a methodical manner in order to maximize the accessibility of one's work and managing the informationKeeping one's knowledge up to date in one's field of the strategic nature of the information 51 PLANNING AND DESIGNING NEW SERVICESP rocessProcess::LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesResearching innovative strategies for implementing and adapting to changeDemonstrating an interest in challenges, change, and new or re-focusing one's actions in accordance with new new ideas or avenues for improving products or 62 SELLING SERVICESP rocessProcess.

5 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesSPECIFIC COMPETENCIES (S)Researching trends in the market and , STUDY AND the client's requirementsIdentifying a product or the technical specifications of the product or a feasibility and clearly analyzing the information obtained when analyzing the possible solutionsResearching the technological elements for responding to the client's appropriate action the resources required for the implementation of the appropriate the technological characteristics of the client's network and the associated key sales market strategiesDetermining a sales strategy limiting penetration by the competition at a client's the main characteristics of the industry and the market in which the clients are informed on new technologies, products and the the products and services offered to the clientele that are linked to call centres and electronic 72 SELLING SERVICESP rocessProcess.

6 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesPreparing the presentation of the solutions proposed for and selling the solution(s) developed to clientsMaking presentations to teams of clients and senior and maintaining good relationships with the the key decision-makers and influential individuals and developing sound long-term relationships or partnerships with fully aware of the internal client dynamics in order to develop a relevant sales the company to clients, adopting professional behaviour and being conscientious about one's personal face-to-face sales and creating new business to the client requirements that arise and identifying business technical supportAdvising pre-sales groups and customer an interface with different technical groups at the client's location and COMPETENCIES (T)Applying knowledge on the corporate operational technological knowledge to the telecommunications industryAnalyzing a situation from a global 82 SELLING SERVICESP rocessProcess.

7 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesConveying technical and general information on the in the workplaceMaking presentations to oneself effectively in languages used in conflict on a cross-functional teamAnalyzing a situation from a global problem and leading organization principles for repetitive with individuals from different backgrounds and files in a methodical manner in order to maximize the accessibility of one's work and managing the informationKeeping one's knowledge up to date in one's field of the strategic nature of the information innovative strategies for implementing and adapting to changeDemonstrating an interest in challenges, change, and new or re-focusing one's actions in accordance with new new ideas or avenues for improving products or 93 PLANNING A DISTRIBUTION NETWORKP rocessProcess.

8 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesSPECIFIC COMPETENCIES (S)Studying products available on the market in accordance with requirements- Researching , STUDY AND the possibility of introducing a new technologyCarrying out additional studies on the most relevant products with the greatest usage implementation scenarios- Conducting a profitability study- Executing standardization tests- Making a recommendation as to whether or not to introduce the new potential in the budget-making process for the strategic development of the networkProviding a budget specifications on budget the operation of the telecommunications a product's development from a marketing perspectiveAnalyzing the profitability of development development a "project" sheet reflecting the allocation of financial AND a budget follow-up for projects under wayValidating the follow-up of monthly budget to any corrections to the allocation of financial 103 PLANNING A DISTRIBUTION NETWORKP rocessProcess.

9 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesManaging budget envelopes in accordance with network launch AND the management of services for strategic portfoliosKeeping the client abreast of the progress of the work under expenses versus to corrections (if necessary) the network models for network growthDeveloping a mathematical growth out awareness studies of the recommendations on network "dimensioning" a study of the network in to the demand for the growth or development of existing networksConducting a study of potential "Dimensioning" the an analysis of evolution scenarios- Preparing the preliminary design- Determining the planning costs- Carrying out the planning the optimal network deployment recommendations- Submitting an application for funds- Defending a cost/benefits study to management- Analyzing requests for modifications and 113 PLANNING A DISTRIBUTION NETWORKP rocessProcess.

10 LIST OF COMPETENCIES AND COMPETENCY INDICATORS, BY PROCESSC ategoryCompetencyCompetency IndicatorNETWORK CARRIERS - TELECOMMUNICATIONSNETWORK CARRIERS - TELECOMMUNICATIONSS ectoral dictionary of competenciesIdentifying the budgets necessary to enhance the existing applications for basic budgetsDetermining network deployment deployment the the application and answering questions from changes to the consulting servicesEstablishing technical recommendations with regard to the network COMPETENCIES (T)Understanding the function and types of applications of SONET, IP, Broadband, Ethernet, switching, wireless technologies, technological knowledge to the telecommunications industryAnalyzing the physical layout of a telecommunications the evolution and convergence of different word processing tools and systemsPreparing presentations using a presentation an electronic technical a project management the Web and managing 123 PLANNING A DISTRIBUTION NETWORKP rocessProcess.


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