Training Resources for The Respectful Workplace

1 Montreal: (514) 352-5361 Toll-Free: (800) 989-8929 Training Resources for The Respectful WorkplaceTraining Resources for The Respectful Workplace (800) 561-4300 l S INSIDE Bullying Prevention Conflict Resolution Discrimination/Equal Opportunity Diversity Generational Diversity Global Diversity Harassment/Respect Sexual Harassment Workplace Violence l Prices subject to change without notice2. Applicable taxes and shipping and handling extra3. All transactions subject to ITF standard terms and conditionsWelcome to our first Respectful Workplace Catalogue!Developed in part to respond to the requirements of Bill 168 (Amendment to the OH&S Act), this catalogue contains programs that can be used as the basis for, or to enhance your internal Training on Workplace violence and harassment prevention.

2 Also included are Training programs that deal with conflict resolution, respect and programs are available in a streamed format, most are available on DVD. The prices listed are for DVD formats, please call us for a price quote on streamed professional account managers are available to assist you in selecting a program or format that will meet your needs. Sincerely,International Tele-Film Toronto (416) 252 - 1173 or (800) 561 - 4300 Ann Hamaway - ext. 242 l Machado - ext. 247 l Montreal (service bilingue) (514) 352 - 5361 or (800) 989 - 8929 Nicole Par l Indicates programs available exclusively through ITFC losed Captioned Programs available on ArcLearn platformAll p rograms available to preview online at discounts available for Government, Education, Non-Profit, Healthcare, Copy discounts availableAll programs available as streamed optionToronto: (416) 252-1173 Toll-Free: (800) 561-4300 Montreal: (514) 352-5361 Toll-Free: (800) 989-8929 Bullying PreventionBully Beware.

3 Bullying & Harassment at WorkBully Beware is the complete Training and action kit for any organization that is serious about preventing bullying and harassment at work, and dealing with them when they occur. The package consists of three programs, each of which is built around a compelling drama scenario. Program 1: You and Your WorkplaceDesigned for all staff, this program gets people to think about their behaviour and raises awareness of bullying and harass-ment, highlights responsibilities for all staff and managers, outlines organization poli-cies and procedures for dignity at work and the options to stop bullying and harassment and prevent their recurrence, shows staff how to take personal action.

4 20 min. BB001 Program 2: Informal Action Designed for managers, this program en-courages them to take a variety of early and informal actions to keep the Workplace free from bullying and harassment by spotting and stopping inappropriate behaviour and nipping it in the bud. Includes scenes on how not to do it, and demonstrates listen-ing, feedback, coaching, dispute resolution and mediation skills. 32 min. BB002 Program 3: Formal Action This program looks at a more serious case of bullying. It contains everything man-agers need to know about taking formal action, conducting an investigation and responding to counter complaints.

5 It dis-cusses how opportunities are sometimes missed for resolving problems informally before formal action becomes necessary. 49 min. BB003 Angel Productions I ncludes: Leader s Guide & Reproducible Worksheets and Handouts Purchase: $1195 series, $795 each Who WinsThis video based Training and awareness package designed to assist management and staff combat and prevent bullying, addresses the most typical incidents in both a corporate and industrial settings. 20 min. MR023 Mind ResourcesPurchase: $595 Rental: $200 Bullying and Harassment (Difficult People and Situations Series)This program demonstrates that bullying, harassment and especially sexual harass-ment - are unacceptable in any Workplace .

6 But many people don t realize when the line has been crossed and the consequences for crossing that line. The four outstanding dramatized case scenarios in this program provide triggers to help identify bullying and enable people to discuss strategies for reporting and overcoming it. Includes: Workbook with activities, handouts and script15 min. DIFF4 Seven DimensionsPurchase: $525 For information on all programs in the Difficult People and Situations Series visit our website Prevention Series Workplace bullying is against the law! This 2-part series pro-vides an excellent introduction to work-place bullying and how it can impact your Workplace .

7 Employees and man-agers will learn the correct way to re-act and how to comply with the law. Pt 1 . E mployee Awareness & ResponseProvides essential OH&S Training for all em-ployees on the damaging impact of work-place bullying. Identifies bullying behav-iours and demonstrates how to respond. 12 min. DUTY05 Pt 2 . R oles and Responsibilities for Supervisors and ManagersManagers have a legal duty to control Workplace bullying. This program will as-sist your compliance by providing a step by step guide for maintaining a bully free Workplace . 20 min. DUTY06 I ncludes: Comprehensive Training Notes Purchase: $495 each, $890 both Workplace Bullying Until recently, controlling Workplace bully-ing was a thing to do for practical reasons, not legal reasons.

8 However, laws are chang-ing. Bullying is the same as and in some cases more detrimental than harassment. Are you a bully? Do you know a bully? Watch this course to find out how to help a bully. 10:56 min. EJ4224 EJ4 Conflict ResolutionManaging Their AngerThis video Training package is designed to help management and staff plan and prepare for such incidents when handling angry customers. Four of the most typical serious threats are addressed and each is explained in a dramatic recreation and shows how to achieve a mutual satisfying result for the customer and the company. 21 min. MR024 Mind ResourcesPurchase: $595 The Art of Resolving Conflicts in the WorkplaceLarry Schwimmer provides six lessons for smoothing office conflicts and dealing with hostile or uncooperative co-workers.

9 Simple & usable techniques quickly ease tensions, clear the air & bring good business back to the forefront. Includes: 1 Study Guide, additional copies available to purchase - $ each 37 min. ART085 KantolaPurchase: $249 Available in French: Art de r soudre les conflits en milieu de travailCoaching to Resolve Conflict Performance Excellence SeriesTeam members, not just team leaders, need to be able to resolve conflict. This video shows how to mediate a dispute between others, and how to resolve a conflict you might be directly involved in. The three key skills are to break the conflict spiral, gain co-operation, and be creative in identifying a win/win : Leader s Guide15 min.

10 COA284 Purchase: $525 Online Course; lessons oriented with pre-test/post-test. Request pricing details3 Bully BewareCanada s Leading Distibutor of Training l The Rules of EngagementWith Dr. Pat Heim. Examines the art of conflict management on the job and in interpersonal relationships. Dr. Heim takes viewers through proven strategies which neutralize some conflicts or simplify complex conflicts into manageable ones. The end result is a more productive and Respectful organization. Includes: Leader s Guide41 min. CON152D CorVision Purchase: $795 Effective People Skills SeriesThis suite of eight programs teaches your employees essential skills for resolving conflicts, enhancing collaboration and productivity, and infusing a spirit of team-work and respect within your company.