Transcription of 病情告知與溝通技巧 - ttcc.org.tw
1 7%.. 38% . 55%.. Adherence .. 5-10 .. ( SPIKES) . Baile WF, Buckman R, Lenzi R, et al, A six-step protocol for delivery bad news Application to the patient with cancer. Oncologist 5:302-311, 2000. SHARE . Peter Kaye, 1996. Breaking Bad News- A Ten Step Approach. ( SPIKES). S (setting- ). P (perception- ). I invitation- . K knowledge- . E empathize- . S (summary- ). SHARE . Supportive environment . How to deliver the bad news . Additional information . Reassurance and Emotional support .. ( ).. Verbal and Non-Verbal .. (warming shot) .. (body language) .. HIV .. (affective) .. (cognitive) . (spiritual) .. (visceral) .. ( . ) .. 5-7.